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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

01-04-2019 , 11:45 AM
Quote:
Originally Posted by kc1988
MGM offers don't work on other properties. Gold at Borgata, have year round room offers at Borgata only, never received any complimentary room offers in Las Vegas or other cities. Gold does give me free parking, separate line at some restaurants at other properties. That's about it.

Unless National Harbor poker will be treated in a different and special way, you won't get any offers at other properties. As Gold, I don't get any perks at National Harbor. Same for a friend who's Platinum.
Ummm...this is not true. Natl Harbor is my poker home but I have used discounted and comped rooms at MGM Vegas properties as both a Pearl and Gold member...
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 11:47 AM
Quote:
Originally Posted by SQD8GOING
Are there any breakfast options in the casino?
Snacks Lounge in the Poker area has breakfast sandwich options...
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 11:50 AM
New Promo on Friday. No more hot tables, hot seats 5 drawn at 15 on the hour and another 5 at 45 on the hour from 10:15AM to 8:15PM. It is $200 per hot seat.

Am I excited? Not really, I personally like hot tables than hot seats.

Are they smart in doing it at 15 and 45? Yes certainly. Discourages habitual walkers from one hour to half hour.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 02:03 PM
Quote:
Originally Posted by JohnnyGroomsTD
In the event you are not aware, you must specify that it’s for Shake Shack specifically. They lease space from us so the accounting is a little different. We still do make mistakes, but a lot of the time that’s the issue.
That has not been the issue for me.

"$20 for Shake Shack, please."
"Here you go."
"Shake Shack, right?"
"Right. Shake Shack."

Failed three times so far. Out of maybe 10-12 attempts.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 02:17 PM
Quote:
Originally Posted by Monday Night Poker
That has not been the issue for me.

"$20 for Shake Shack, please."
"Here you go."
"Shake Shack, right?"
"Right. Shake Shack."

Failed three times so far. Out of maybe 10-12 attempts.
I have also had this happen twice, exact same thing as you described. once at shake shack, once at the steakhouse. For what its worth, you can call them and they can fix it over the phone, the steakhouse called and fixed it for me.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 03:54 PM
Is there anyway to check my comps balance remotely? I'm contemplating taking some family out to dinner at FISH this weekend if I have a decent amount saved up.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 03:57 PM
Quote:
Originally Posted by Travler18
Is there anyway to check my comps balance remotely? I'm contemplating taking some family out to dinner at FISH this weekend if I have a decent amount saved up.
Email your name and PC number to JGrooms@mgmnationalharbor.com
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 04:23 PM
Quote:
Originally Posted by Travler18
Is there anyway to check my comps balance remotely? I'm contemplating taking some family out to dinner at FISH this weekend if I have a decent amount saved up.
Are you going to stop by the poker room to have your comp dollars added to your card before you go to the restaurant?

I wonder if you could eat, find out your total, then call the poker room to have the comp dollars added to your card.

Wouldn’t it be great if you could just eat at the restaurant, and present your card to pay, the same way that you would pay with a credit card, without having to go to the poker room first?
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 04:28 PM
Quote:
Originally Posted by DCJ001
Are you going to stop by the poker room to have your comp dollars added to your card before you go to the restaurant?

I wonder if you could eat, find out your total, then call the poker room to have the comp dollars added to your card.

Wouldn’t it be great if you could just eat at the restaurant, and present your card to pay, the same way that you would pay with a credit card, without having to go to the poker room first?
Sounds like a GREAT idea. Why didn’t we think of this.

MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 04:43 PM
Quote:
Originally Posted by JohnnyGroomsTD
Email your name and PC number to JGrooms@mgmnationalharbor.com
Sent.

Thanks so much!
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 06:50 PM
Quote:
Originally Posted by shdwbxr72
Snacks Lounge in the Poker area has breakfast sandwich options...
What about any of the other restaurants?
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-04-2019 , 07:43 PM
Quote:
Originally Posted by SQD8GOING
What about any of the other restaurants?


I think Starbucks has coffee.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-05-2019 , 12:23 PM
Quote:
Originally Posted by SQD8GOING
What about any of the other restaurants?


There is a donut place in the food court


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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-05-2019 , 12:50 PM
Quote:
Originally Posted by DCJ001
Are you going to stop by the poker room to have your comp dollars added to your card before you go to the restaurant?

I wonder if you could eat, find out your total, then call the poker room to have the comp dollars added to your card.

Wouldn’t it be great if you could just eat at the restaurant, and present your card to pay, the same way that you would pay with a credit card, without having to go to the poker room first?

Yes but this antiquated system let's them provide better customer service!
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-05-2019 , 12:50 PM
Quote:
Originally Posted by jacmrose
There is a donut place in the food court


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It’s fried chicken and donuts, so not really breakfast.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-06-2019 , 06:17 AM
Quote:
Originally Posted by keegan
It’s fried chicken and donuts, so not really breakfast.
Order the donut not the fried chicken.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-06-2019 , 12:06 PM
Quote:
Originally Posted by keegan
It’s fried chicken and donuts, so not really breakfast.
Maybe the worst take in the history of 2+2

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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-07-2019 , 10:06 AM
My experience with the beverage servers was great this weekend. Now that the holiday season is over, I'm looking forward to this level of service moving forward.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-07-2019 , 10:52 AM
Quote:
Originally Posted by potluckneeded2
My experience with the beverage servers was great this weekend. Now that the holiday season is over, I'm looking forward to this level of service moving forward.
Mine was exactly the opposite. But with the bar right there, it hardly matters.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-07-2019 , 11:27 AM
Quote:
Originally Posted by potluckneeded2
My experience with the beverage servers was great this weekend. Now that the holiday season is over, I'm looking forward to this level of service moving forward.


The drink service for the elevated tables is top notch. Almost makes it worth dealing with the Snacks smell.


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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-07-2019 , 01:02 PM
For the last month promo people liked the multiplier promotion on Tue/Thu.

They reduced it to one day a week instead of two. Also, they reduced the mutiplier categories from 3 to 2. 9-Q:100 and AK:300.

It was fun last month with a possibility to win 100, 200 or 500. Not that fun anymore where you win a 100 most of the time. At least make it 100,200 and 300.

To call it a Multiplier Monday is a misnomer.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-07-2019 , 08:04 PM
Questions about the 20/40 mix:

1) what's the normal rotation?
2) how stable is it and the 6/12 horse+t/d?

coming in for a visit and I'd move my dates a bit earlier if it's definitely running.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-08-2019 , 06:49 PM
Quote:
Originally Posted by GolfPro
For the last month promo people liked the multiplier promotion on Tue/Thu.
This was the best promo MGM ever offered IMO.. I hope they bring it back next month..
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-10-2019 , 05:38 PM
https://www.foxnews.com/us/woman-los...ong-by-1-digit

Pretty scary, couldve happened to any of us from BbJ payout or cash out avove the threshold. Why wouldnt MGMs lawyers handle getting her the money back instead of just washing their hands and having a front page article about it?
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
01-10-2019 , 05:45 PM
Quote:
Originally Posted by Tomark
https://www.foxnews.com/us/woman-los...ong-by-1-digit

Pretty scary, couldve happened to any of us from BbJ payout or cash out avove the threshold. Why wouldnt MGMs lawyers handle getting her the money back instead of just washing their hands and having a front page article about it?


Hey she got $200 in free play and drink vouchers. What’s the issue?


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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote

      
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