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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

10-16-2018 , 09:21 PM
Solid first post (and I say this sincerely). I hope your suggestion is implemented.
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10-16-2018 , 09:38 PM
Everything The Great Outdoors said. He’s the hero we need.
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10-16-2018 , 11:05 PM
Nice thoughtful post by The Great Outdoors, but not sure if the system of having players volunteer to bring the seat cards back up to the podium would work smoothly. What if a player who has been known to steal seats or seat cards volunteer to bring the seat cards? It’s a way for cards to get lost or stolen. There would also be a delay from the time a seat opens to a new player being able to be seated - the new player would have to wait for the card to be brought to the podium and then be given the card to get seated. That could take minutes.

Perhaps the floor person who’s assigned to handle all table transfers should also be responsible for picking up seat open cards whenever he sees a seat is open on Bravo. Sometimes he can call the next name on the list first, escort the player to the table, and pick up the seat cards when he’s there. Be sure to assign a floor person who needs or enjoys lots of exercise.
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10-17-2018 , 03:19 AM
I'm also a 2-5 reg and concur with Great Outdoor's post. I wouldn't think players stealing the table seat cards would be a big issue. It seems like a lot of trouble and risk just to jump the waitlist on a single visit.
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10-17-2018 , 03:32 AM
Quote:
Originally Posted by Havax

- Extend the border railing around the entire room out 1 full yard to make the outer tables less cramped. The hallways will still be plenty wide.

A pertinent suggestion. Just do it.
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10-17-2018 , 04:18 AM
Quote:
Originally Posted by mathlizard888
Nice thoughtful post by The Great Outdoors, but not sure if the system of having players volunteer to bring the seat cards back up to the podium would work smoothly. What if a player who has been known to steal seats or seat cards volunteer to bring the seat cards? It’s a way for cards to get lost or stolen.
I appreciate you bringing up this concern. However, I wouldn't envision it being a problem. It wouldn't be too difficult to catch people taking a seat card off the table and then coming right back and sitting down at that table even though they weren't next on the list (regs, dealers, and staff will recognize who is next on the list and notice the discrepancy); these people can and should be punished severely (ban them a week or even a month). It would not take long for would-be cheats to realize, "Whoa, I better not try that trick!"

Currently, it's very easy for a seat stealer to just walk up to a table and sit down and be dealt in. When he is caught and reported, he just mumbles something to the staff and acts confused and the staff member either lets him stay at the seat (this is what usually happens) or simply makes him get up and wait for another seat, with no penalty. In other words, it's difficult to accuse the guy of willfully stealing the seat and even more difficult to justify kicking him out as punishment.

It's another thing entirely for someone to decide to take a card, circle back around and then steal a seat. Now, when he's caught (and he WILL be caught sooner or later) it's impossible for him to lie and act confused; his duplicity is clear as day and it would be SO MUCH easier for the supervisor to justify kicking him out for a week or more.

Regarding a player actually stealing a seating card, taking it home and bringing it back to use on another day...there are ways to catch them doing this too. Let's not go too far into it, but it would probably have something to do with noting when cards go missing and when they reappear, checking surveillance cameras, etc. And once even one of these thieves it caught...man, the punishment should be pretty severe; you now have someone stealing MGM gaming property and leaving the casino with it. Again, banning someone for a month or more sends a huge message and would virtually guarantee that problem is stopped in its tracks.

Just because a solution to a huge problem might create another less serious issue does not mean the initial solution shouldn't be employed. Currently, people are stealing seats and transfers left and right at MGMNH. There is no system to prevent and control this. Using seating cards properly would massively eliminate most seat-stealing issues. This more than justifies the potential problem of thieves trying other routes (stealing cards) to get around following the seating cards procedures.

Quote:
Originally Posted by mathlizard888
There would also be a delay from the time a seat opens to a new player being able to be seated - the new player would have to wait for the card to be brought to the podium and then be given the card to get seated. That could take minutes.
If staff members as well as players on the waiting list and players already seated all help with running up a card here and there, using seating cards would not really create much of a delay.

Currently there are huge delays by not using seating cards. Every time there is an argument of who should get a seat, who is stealing a transfer, etc. the list attendants/floors/players/dealers are all interrupted. Not only does it stop the supervisors and list attendants from focusing on their job and slow down games currently in progress, but it frequently causes a ton of frustration to players and staff too. And as I've said before, this happens many times and every day.

Quote:
Originally Posted by mathlizard888
s Perhaps the floor person who’s assigned to handle all table transfers should also be responsible for picking up seat open cards whenever he sees a seat is open on Bravo. Sometimes he can call the next name on the list first, escort the player to the table, and pick up the seat cards when he’s there. Be sure to assign a floor person who needs or enjoys lots of exercise.
This is a great idea, if the staff member is only responsible for one particular section (2/5 for instance). In my opinion, asking a staff member to constantly walk all over the poker room collecting cards and go back and forth to the front or back podium is a very unreasonable expectation and not fair to that staff member.

Again, I really think both staff and players pitching in more than solves the issue of collecting cards.

Mathlizard, I appreciate your thoughts and I'm not trying to sound like a condescending know-it-all who is shooting down everything you say. It's just that this seating problem has been bothering me from the beginning and it's only gotten worse and worse. I've complained and discussed this with the staff so many times that I've already heard and thought about all those concerns you brought up.
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10-17-2018 , 08:53 AM
Quote:
Originally Posted by W0X0F
Solid first post (and I say this sincerely). I hope your suggestion is implemented.
+1 I don't play 2-5 much but the suggestion seems spot on to me. Very well thought out and articulated. Let's get it done!
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10-17-2018 , 12:59 PM
Quote:
Originally Posted by Rapini
That's good to hear. I like the convenience of it.

It sounds like all you need to do is eliminate any menu item for which preparation requires making the smoke or whatever the stuff is that is irritating people.

+1. I believe the grilled cheese and breakfast sandwiches are one of the culprits. They toast the crap out of that bread and burn the cheese and butter inside.
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10-18-2018 , 08:03 AM
Quote:
Originally Posted by JohnnyGroomsTD
Snacks will not be closing. We will find another solution, but we won’t close Snacks.
Quote:
Originally Posted by dcmidnight
Since its part of my day job, I really still just marvel at some of the HVAC and design decisions that went into the construction of this space - IE a 400 capacity room, 2 bathroom stalls sounds good. But bigger picture, really starting to wonder if everything was done correctly in the first place.

Reading the report from the girl that got electrocuted at MGMNH, they noted that not only was the voltage limiter installed wrong in the wiring but that there were a number of other issues and "major" code violations. Makes me wonder who at MGMNH is making the decisions on what contractors get picked and who gets hired to do this work.

Wouldn't be surprised if at Snacks everything was designed properly but maybe some of the HVAC/ventilation was installed wrong.


Quote:
Originally Posted by homerdash
since it hasn’t been reiterated ITT recently, it’s important to know:

Johnny doesn’t work for the company that owns and is ultimately responsible for the MGM NH property.

MGM Resorts does not own MGM NH’s land and building, it’s owned by the related REIT, MGM Growth. MGM Resorts only owns 70% of MGM Growth.

what that likely means is, there’s a ton of people that need to sign off on anything JG tries to resolve the issues, and even then potential lost/gained revenue may not even be acknowledged by those who are making the ultimate decisions.

i can’t speculate as to whether the bathroom maintenance issues are related, a good starting point is whether janitorial staff works for Resorts or Growth.
Snacks should be closed. Not because the big business gives a crap about us, or our comfort, but because filling a room of 400 people with smoke every day ought to be illegal, and likely IS. Dcmidnight honestly you probably know whatever org these issues should be reported to, and i would assume that if the appropriate inspector were called, Snacks would close whether the suits care about the health hazard or not.

The DC metro ignored their minor smoke problems for a while, and then one day it filled a whole train with smoke and killed someone. Imagine how this thread of people begging for management to close Snacks would play out in court if someone died of smoke inhalation at mgmnh.
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10-18-2018 , 08:35 AM
I only played there a few times, but isn't "filling a room of 400 people with smoke every day" an exaggeration?
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10-18-2018 , 11:35 AM
Easy solution to having to constantly run seat cards back and forth between tables and the podium: print like 25 cards per table since seat number doesn't matter like it does in tournaments.

Podium has 25 cards for say Table 7 >> Seat opens up and is marked open on Bravo by the dealer >> Brush gives card to new player >> New player gives card to dealer >> Dealer puts card in well. Rinse repeat.

No need to run cards back and forth constantly, just take the cards back to the podium every once in awhile and only allow employees to do it. It'd take awhile for a single table to go through two dozen cards.

Not sure how someone would steal a card. And if they somehow do, that's theft and should be a hefty ban.
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10-18-2018 , 11:51 AM
Quote:
Originally Posted by punkass
I only played there a few times, but isn't "filling a room of 400 people with smoke every day" an exaggeration?
Of course it is. But did you not expect that?
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10-18-2018 , 12:39 PM
Quote:
Originally Posted by punkass
I only played there a few times, but isn't "filling a room of 400 people with smoke every day" an exaggeration?
which word do you take offense to?

To get the easy ones out of the way:

"a room of 400 people" accurate, "with smoke" yup, "every day" absolutely

"Filling"? It is not "full" of smoke, the act of filling is occurring, because the room becomes greater than 0% smoke. I mean, I do not claim that the room is 100% smoke, I do not know the percentage nor did i make a claim towards the percentage. did you know that if the air is 1.28% carbon monoxide you would go unconscious in 2-3 breaths?

My statement is to the letter accurate and not a hyperbole, even if you personally were to envision a hyperbolic scenario involving the word "filling".

Quote:
Originally Posted by Rapini
Of course it is. But did you not expect that?
Can the mods do something about Rapani? The last time he gave a legitimate opinion from an experience at the casino was 8/24, and before that it was sometime before the new room opened. He barely even plays here, so as best I can tell, he only shows up on the forums to harass legitimate customers.
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10-18-2018 , 12:46 PM
Quote:
Originally Posted by Tomark
which word do you take offense to?
...
My statement is to the letter accurate and not a hyperbole, even if you personally were to envision a hyperbolic scenario involving the word "filling".
English does not work that way. A plain reading of your post clearly shows it as exaggerating the situation.
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10-18-2018 , 01:04 PM
Geez, the crap filling your brain every day is crazy.
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10-18-2018 , 01:15 PM
Quote:
Originally Posted by Didace
English does not work that way. A plain reading of your post clearly shows it as exaggerating the situation.
Yikes.

So other than the Carpel\'Tunnels who have come out of the woodwork to troll, the other people in this thread actually play poker here

What this means is that whether or not there is an exaggeration, my point was readily evident to anyone of note reading the post. which, by the way, is not any of you guys.

And here we are arguing semantics because Punkass decided to go ahead and skip the point. What exactly is you guys' point? That the room is smoky and likely a code violation, but like...less smoky than whatever meaning you have ascribed to the exact words I used to describe something that literally everyone in here except you guys have experienced for themselves?

That is not a useful post. It is a derailing post.

Quote:
Originally Posted by punkass
Geez, the crap filling your brain every day is crazy.
which can be seen by how quickly it has devolved into a (second) thinly veiled personal attack on me.
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10-18-2018 , 01:22 PM
Back on point...

....Johnny is more than aware of the situation. He has earned the distinction that he is not an idiot. So he knows full well how little or how much the conditions in the room are compromised by Snacks.

The obvious exaggeration does not help anyone.
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10-18-2018 , 01:57 PM
Quote:
Originally Posted by punkass
Back on point...

....Johnny is more than aware of the situation. He has earned the distinction that he is not an idiot. So he knows full well how little or how much the conditions in the room are compromised by Snacks.
I mean, sure, this is a legitimate position to take. I agree with your postulates, even if I do not think it leads to the same conclusion.

Im sure that from a numbers perspective, he would want Snacks to stay open, it makes them a lot of money, probably enough to offset plenty of loss in poker play. Probably enough to warrant rolling the dice on a low percentage chance of it leading to some catastrophic event that kills someone.

Quote:
The obvious exaggeration does not help anyone.
Youre really reaching to try to ex post facto tie your semantics argument to a post of substance youve just now formulated.
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10-18-2018 , 06:19 PM
Yeah dont take this the wrong way but I've got zero interest in being involved in anything about this room other than seeing flops. MGMNH has showed they don't care - so therefore, I don't either.

And for the 1000th time, I do not mean JG. There are 100 corporate levels above him that deal with this kind of thing. And as has been my experience the last few years with big-MGM, they are focused on one thing and one thing only - profits (feel free to Google MGM Profit Growth Plan). IE - how small a bathroom can we get away with building in a room with 400+ capacity.

But the fact that anyone could say that the situation at Snacks is OK is absurd. Its not. And it sort of is like riding Metro. You could ride one time and have a good trip and think everyone is exagerating. But if you ride every day for work, 20 days / 40 trips a month, eventually you're going to see smoke in a station or a train thats shut down.

But either suck it up and deal with it or vote with your feet - same as always.
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10-18-2018 , 07:33 PM
Quote:
Originally Posted by Tomark
which word do you take offense to?

To get the easy ones out of the way:

"a room of 400 people" accurate, "with smoke" yup, "every day" absolutely

"Filling"? It is not "full" of smoke, the act of filling is occurring, because the room becomes greater than 0% smoke. I mean, I do not claim that the room is 100% smoke, I do not know the percentage nor did i make a claim towards the percentage. did you know that if the air is 1.28% carbon monoxide you would go unconscious in 2-3 breaths?

My statement is to the letter accurate and not a hyperbole, even if you personally were to envision a hyperbolic scenario involving the word "filling".



Can the mods do something about Rapani? The last time he gave a legitimate opinion from an experience at the casino was 8/24, and before that it was sometime before the new room opened. He barely even plays here, so as best I can tell, he only shows up on the forums to harass legitimate customers.
We're gonna leave this one to the other mods given my bias that I think you're an ******* based on your posting itt, but given your recent posting you should at least catch a tempban for deliberately misinforming the community.

I'll send them a PM so they can rule on it when I'm in front of a computer next, but don't post again itt until then.

If anyone has comments on Tomark or his posts itt (or mine), please post your thoughts in the CCP moderation thread. Thanks.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
10-18-2018 , 07:41 PM
Quote:
Originally Posted by punkass
Back on point...

....Johnny is more than aware of the situation. He has earned the distinction that he is not an idiot. So he knows full well how little or how much the conditions in the room are compromised by Snacks.

The obvious exaggeration does not help anyone.
As I have said before, we are actively looking at causes and solutions. We just did a very large and costly upgrade to our air handlers to address most of the issue. We still have more to do. The bathrooms are also in the stages of being addressed. Once we have full approval, I will share.
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10-18-2018 , 07:42 PM
Quote:
Originally Posted by dcmidnight
Yeah dont take this the wrong way but I've got zero interest in being involved in anything about this room other than seeing flops. MGMNH has showed they don't care - so therefore, I don't either.

And for the 1000th time, I do not mean JG. There are 100 corporate levels above him that deal with this kind of thing. And as has been my experience the last few years with big-MGM, they are focused on one thing and one thing only - profits (feel free to Google MGM Profit Growth Plan). IE - how small a bathroom can we get away with building in a room with 400+ capacity.

But the fact that anyone could say that the situation at Snacks is OK is absurd. Its not. And it sort of is like riding Metro. You could ride one time and have a good trip and think everyone is exagerating. But if you ride every day for work, 20 days / 40 trips a month, eventually you're going to see smoke in a station or a train thats shut down.

But either suck it up and deal with it or vote with your feet - same as always.
Businesses tropically do focus on profits.
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10-18-2018 , 09:14 PM
Quote:
Originally Posted by JohnnyGroomsTD
Businesses tropically do focus on profits.
But typically not to the health detriment of their employees.

In a typical commercial design, say there was a pantry built near a series of offices/cubicles. Not uncommon. But if the pantry started smoking or producing bad air in some manner or something was clearly wrong with the air quality - the kitchen would be closed. Period. Well, I take that back. Someone would probably go in to do some testing first - so as to rule out the problem employee who just likes to complain about things, right? We've all worked near those people. But if it was determined that something actually was wrong - the kitchen would be shut. People would be told to use another one until it was fixed.

What wouldn't be done is for the inspectors to say, yeah you know, there is a problem here. Oh well, guys, keep using this kitchen and for the employees that sit nearest it - hey, keep up the good work. And then fixes or work done while all those employees were sitting right there.

I agree with your comment - and therein lies the problem.

Just in my experience/opinion.
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10-19-2018 , 09:37 AM
If you really think there is a health problem, it is your duty to report it:

https://princegeorges-csrprodcwi.mot...dbcf7833568ebe
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10-20-2018 , 04:48 AM
https://www.washingtonpost.com/local...6d6_story.html

"Inspector who oversaw area where girl was electrocuted at MGM felt pressure to approve work that didn’t meet code, court document says"
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