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Old 03-20-2020, 06:03 PM   #12626
cpsusie01
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by ThomAce View Post
Will our comp dollars still expire in 90 days due to inactivity?
God I hope not.
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Old 03-20-2020, 07:24 PM   #12627
bruce@lfb
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

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Originally Posted by ThomAce View Post
Will our comp dollars still expire in 90 days due to inactivity?
Yes
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Old 03-20-2020, 09:19 PM   #12628
DELAWAREPOKER
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

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Yes
Source?
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Old 03-24-2020, 08:48 PM   #12629
daveopie
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

I got an email from Maryland Live today.

= = = =

Dear David,

More than one hundred years ago, my grandfather, Louis Cordish, started what has become The Cordish Companies today. Throughout our history, we have faced, and navigated, The Great Depression, two world wars, and a countless number of local, national and world challenges.......and we now face another unprecedented event.

As we come to grips with the depth of the coronavirus crisis and its human impact, it highlights for me the importance of friends and family. If we have had the pleasure of meeting in person, you know I think of you as an extension of my family, which is why I write to you today.

I am very proud of the fact that my three sons are the fourth generation of the Cordish company, and all are very active at Live! and in fact, many of you have met them. And now, for the pièce de résistance, we are within a year or so of adding a grandson that will be the fifth generation. Put another way, we are born and bred Marylanders and we are not going anywhere. We hope to continue with you as our family for many more decades.

I’ve received many calls and emails, and while I appreciate your questions and concerns, I don’t want you to worry about your status at Live! during these trying times. The shutdown of our operations will not impact your tier status, comps, points, and offers. When we resume normal operations, all those items will be honored. If you have a slot ticket to redeem, we will honor that too. Operationally, at a minimum, we will extend the expiration date of those items to cover the period we were shutdown, plus significantly more. We will be waiting for you when our doors reopen; now is a time for you to remain healthy and safe.

In this issue of enormous scale, I ask you the same as I do of my three sons; be with your loved ones and adhere to government and healthcare advisories. Please keep our employees and their families in your thoughts as we keep you in ours. Until then, I look forward to going Live! with you again soon.

All the Best,

Signed David Cordish
David Cordish
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Old 03-24-2020, 09:59 PM   #12630
drdna13
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

[QUOTE=daveopie;55939187]I got an email from Maryland Live today.

= = = =

Dear David,

More than one hundred years....

____

Me too, same email. Our points, comps, tier etc will be fine, extended etc.


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Old 04-03-2020, 05:39 AM   #12631
Llorton
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

What a relieve our points and tier won’t be lost. If this isn’t true, managers please clarify on here otherwise you will have many extra angry customers with higher expectations when you reopen. I got points for days and they better still be there. I been craving some Bobby Flays
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Old 04-29-2020, 08:11 PM   #12632
Thousand Tigers
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

For some reason all the horizontal lights on the side of the tower turned from red to blue. Looks cool.
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Old 04-29-2020, 08:44 PM   #12633
Nevis
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

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Originally Posted by Thousand Tigers View Post
For some reason all the horizontal lights on the side of the tower turned from red to blue. Looks cool.
Presumably part of the national trend to illuminate buildings blue as a tribute to Healthcare workers.
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Old 04-29-2020, 08:46 PM   #12634
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

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Presumably part of the national trend to illuminate buildings blue as a tribute to Healthcare workers.
Ahh that makes sense. Even better then!
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Old 04-30-2020, 10:32 AM   #12635
Mike Smith
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by Llorton View Post
What a relieve our points and tier won’t be lost. If this isn’t true, managers please clarify on here otherwise you will have many extra angry customers with higher expectations when you reopen. I got points for days and they better still be there. I been craving some Bobby Flays
I'm sure your points will be safe until we re-open.

Thanks

Mike
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Old 05-01-2020, 09:52 AM   #12636
GolfPro
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Glad the points are safe, more than points I hope all your staff are safe and doing well.

Hope you and your family are doing well Mike.

Last edited by GolfPro; 05-01-2020 at 09:57 AM.
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Old 05-15-2020, 08:04 AM   #12637
Seeyao2
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Is there a way to cash out casino chips prior to reopening and also is there a situation where cashing chips out isn’t available in 2020/ ever
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Old 05-15-2020, 08:06 AM   #12638
ZippyThePinhead
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by Seeyao2 View Post
Is there a way to cash out casino chips prior to reopening and also is there a situation where cashing chips out isn’t available in 2020/ ever
I'll give you 70 cents on the dollar for them

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Old 05-15-2020, 09:59 AM   #12639
Mike Smith
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by GolfPro View Post
Glad the points are safe, more than points I hope all your staff are safe and doing well.

Hope you and your family are doing well Mike.
Appreciate it thanks. The staff is well as is my family. Hopefully you and yours are well also.

Quote:
Originally Posted by Seeyao2 View Post
Is there a way to cash out casino chips prior to reopening and also is there a situation where cashing chips out isn’t available in 2020/ ever
we don't currently have any cash on property. I'm quite certain at some point, we'll be open. we just don't know when

Thanks

Mike
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Old 05-30-2020, 09:38 AM   #12640
dcmidnight
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Looks like MD Live will be pretty aggressive in their safety requirements. Masks required of all hotel/casino guests.
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Old 06-13-2020, 08:37 AM   #12641
Mike Smith
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

We plan to open poker on Saturday June 20. I'll follow up with updates:time,restrictions, etc as I know them.

Thanks

Mike
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Old 06-13-2020, 10:04 AM   #12642
suckerbluff
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by Mike Smith View Post
We plan to open poker on Saturday June 20. I'll follow up with updates:time,restrictions, etc as I know them.

Thanks

Mike




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Old 06-15-2020, 01:29 PM   #12643
Havax
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by Mike Smith View Post
We plan to open poker on Saturday June 20. I'll follow up with updates:time,restrictions, etc as I know them.

Thanks

Mike
Hopefully you won't be requiring masks, but if you do, what specific metrics will you be using to determine when you eventually remove the masking mandate?
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Old 06-15-2020, 02:53 PM   #12644
kcb5523
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Why not wear a mask???
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Old 06-15-2020, 03:04 PM   #12645
Jeffage
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

The casino has already announced they are requiring masks I believe.
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Old 06-15-2020, 03:08 PM   #12646
Lattimer
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

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Originally Posted by kcb5523 View Post
Why not wear a mask???
There is a coronavirus containment thread in CCP, please go there if you want to have that discussion. These have been ruining the casino threads so we're not allowing them in this subforum.
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Old 06-15-2020, 04:50 PM   #12647
TonyG410
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by Mike Smith View Post
We plan to open poker on Saturday June 20. I'll follow up with updates:time,restrictions, etc as I know them.

Thanks

Mike

Anxiously awaiting Updates...can’t wait to get back to Live Poker
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Old 06-15-2020, 07:36 PM   #12648
punkass
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

https://www.livecasinohotel.com/open

They are doing a staggered invite opening by card level and by reservation. Masks required. Luk Fu and Orchid Kitchen only food options open. Garage only for high level cards; everyone else to the surface lot (probably the one next to Costco?)

Poker will be open, but no other details. I guess Mike will let us know about table max and other details.
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Old 06-16-2020, 09:27 AM   #12649
Mike Smith
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by Jeffage View Post
The casino has already announced they are requiring masks I believe.
Yes. Required for staff and guests

Quote:
Originally Posted by punkass View Post
https://www.livecasinohotel.com/open

They are doing a staggered invite opening by card level and by reservation. Masks required. Luk Fu and Orchid Kitchen only food options open. Garage only for high level cards; everyone else to the surface lot (probably the one next to Costco?)

Poker will be open, but no other details. I guess Mike will let us know about table max and other details.
Currently we plan to open Saturday at noon to our Gold Card members and above. Monday at 6am will be Classic and above. Open to general public starting the 29th. You'll have to use the reservation system from our website in order for us to control occupancy. I'm not really clear on how that works but will share more details when I know them.

Poker will be 7 handed with plexiglass on the 25 tables on the first floor. Hand sanitizer at every table. Masks required for everyone.

We'll be doing everything we can to make the experience as safe as possible from our end. The chips have been sanitized, the cards are new. Our temperature and yours will be checked at the entrance. We ask for your cooperation at this time and you do everything you can to stay safe. If you're sick, stay home and we'll see you soon. Wear the mask for your and everyone else's safety.

I'm not going to debate wearing a mask or not wearing one. This is what we have to do now. How long? Don't know, I'm just a poker guy.

Thanks. Hope to see you soon. Stay safe, wash your hands frequently, and don't touch your face. I've discovered during quarantine, that a margarita in each hand makes it difficult to touch my face.
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Old 06-16-2020, 10:31 AM   #12650
suckerbluff
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Re: Maryland Live! (Arundel Mills Mall; Hanover, MD) -– FAQ in OP, added 2014.02.02

Quote:
Originally Posted by Mike Smith View Post
Yes. Required for staff and guests



Currently we plan to open Saturday at noon to our Gold Card members and above. Monday at 6am will be Classic and above. Open to general public starting the 29th. You'll have to use the reservation system from our website in order for us to control occupancy. I'm not really clear on how that works but will share more details when I know them.

Poker will be 7 handed with plexiglass on the 25 tables on the first floor. Hand sanitizer at every table. Masks required for everyone.

We'll be doing everything we can to make the experience as safe as possible from our end. The chips have been sanitized, the cards are new. Our temperature and yours will be checked at the entrance. We ask for your cooperation at this time and you do everything you can to stay safe. If you're sick, stay home and we'll see you soon. Wear the mask for your and everyone else's safety.

I'm not going to debate wearing a mask or not wearing one. This is what we have to do now. How long? Don't know, I'm just a poker guy.

Thanks. Hope to see you soon. Stay safe, wash your hands frequently, and don't touch your face. I've discovered during quarantine, that a margarita in each hand makes it difficult to touch my face.

Thanks Mike for all the info! How about tournaments?


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