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08-31-2013 , 03:52 PM
Quote:
Originally Posted by Poptart
Do you need to have a card to either get on the list or cash in/out?

I misplaced my wallet and ID. Easy to bring cash, but won't be able to get a card until next week at earliest...please advise, as I would love to play tonight and tomorrow, but, dont want to suffer the drive and waiting times and then not be able to play.

For perspective, I am in my fourties and no-one mistakes me for the <21 crowd that get carded to make sure they are old enough to play...
To get in and on a list no u don't as far as I know but to play in the tourney you will need a card for that which will require an ID, so it's your call
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08-31-2013 , 03:53 PM
I walked in at 3pm, counted 90 people in line. (Couldn't connect to wifi till just now) I'm currently about 20th in line to get into the room, so I think 1hour15min is correct. Will update
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08-31-2013 , 04:01 PM
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Originally Posted by ColdClayChip
Mike,

I would like to play in the Sunday tournament, but I see you've mentioned capping it. Will you still have 20K guaranteed? I think you need 7 tables minimum to avoid an overlay if you do. I've been playing late (3-4am), but if the Sunday tournament is going to run w/20K I'd like to cut out around midnight tonite, so I can be back and rested by 10-11am tomorrow. Completely understand if you don't offer the guarantee this weekend. Any advance notice would be greatly appreciated, so I can better plan.

Thanks!
We are probably capping it at 10 tables tops. The guarantee is on no matter what. I don't pull advertised guarantees

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Originally Posted by odessit740
So I've been playing the 2-2 PLO game 3 days straight (with breaks lol).

It is a good game. Actually, any table where I have been sitting the atmosphere has been extremely fun. Cracking jokes, making side comments, messing with the dealers. We've sort of been doing everything to make the game all about social poker, without remembering "oh by the way, we're trying to win each other's money". This basically created a great atmosphere where there's gamble and fun. The result was that a lot of money was moving around in the 2-2 game, even though we had nitty players such as myself. Last night, we had 1 guy who would raise every time preflop and another player who was also fairly consistent action. This definitely drove the game. One pot last night was $602 dollars, 6 way before the flop. Ended up 3-way all in on the flop because everyone caught a piece of it.

So the action is good, and the game is fun. Please keep it that way.

VERY IMPORTANT
Our game wasn't being filled almost at all. We had to play 6-7 handed consistently, with over 50 people on the waiting list. Basically we just started telling players to grab a seat to bypass the line because MDLive staff wasn't doing a good job filling our table. Apologies to anyone who was on the list but came to a full table, but we were consistently short-handed for 30-40+ minutes at a time with a full list of waiting players. This is something that needs to be seriously addressed.
I understand wanting to keep the games full, and I promise we'll improve, but please don't grab players to fill seats. THis also makes a logistics nightmare for us. They are calling names and sometimes players don't respond quickly.

Quote:
Originally Posted by punkass
They need a way to get people on the Bravo waiting list quickly while not going into the poker room. Being held up just to put their names on the lists is a disaster.
It would be a bigger disaster as a free for all. We are letting players in, in a group to register so the brush stand doesn't get overwhelmed and players don't mill in the room. There's going to be a line no matter what, we are just controlling it.

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Originally Posted by TrackStar
I heard Phil Ivey was suppose to be there at noon yesterday, anybody know if he came through or not?
Not

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Originally Posted by yg13
When I was there last night the person running the sign up list at the podium was very slow and took at least 1-3 minutes per player. Besides that, all players who were already playing and wanted to move to a different game (i.e. move from 1/2 to 2/5 etc) had to wait in the same line which held people up further. Other than some minor issues this room is great. Hopefully the list/open seat management will improve as the staff gets experience
Yes I promise we will.

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Originally Posted by samjacmar
TRIP REPORT/REVIEW OF MARYLAND LIVE! POKER ROOM:
Have gone to Live twice, playing 1-2 NL Hold'Em both times, first arriving Thursday at 4:20 p.m., and today (Saturday) at 8:15 a.m. Parking is fine, and the walk to the poker room from the garage is reasonably short. No wait either time, but in the short term you will need to time it right to avoid a wait.
Cashiers were slow, need to speed it up.
The room is beautiful, shiny and new, and in good taste. The TV's were low, but I saw no problem with their height. Channel selection seems to be an issue, however.
The tables are beautiful, and the cards slide well when you fold.
Chairs are great.
Chips are great, but I agree that the $2 chips and the $25 chips look too much alike. I was very careful when I got $25 chips, putting them aside so I wouldn't make any mistakes. Be careful!
Dealers were for the most part, above average. Some were well above average, most were above average, and some were average.
Chip runners system worked well.
Cocktail waitresses were circulating frequently, and were fast getting drinks. Whoever hired them should get a promotion--they are very attractive.
I ordered Shrimp Kimchi Fried Rice and it came fairly soon and tasted great (Kimchi was slightly spicy). There is an extensive food menu in the sense of what can be brought to you in your seat.
Maryland Live has done a good job with the little things. The plastic drink cups are slightly larger and are sturdy. The coffee cups are Chinet and good quality. The plastic silverware and napkins that came with my food were high quality. These minor things enhance the experience, as they show you that Live is trying to do everything right.
The Bravo system seemed to work when I was there, and seats were filled quickly.
Poker:
On Thursday, I caught a lot of hands, and got paid on the turn and river EVERY time. I threw in value bet after value bet, had it every time, and was called EVERY time. Obviously, my table mates were never folding, so I waited for hands, got more than my fair share of them, and took my table mates to value-town time after time. Easy peazy. On several occasions, people would make nonsensical river bets and I picked off bluffs about 5 times. Thursday night was great for poker.
On Saturday, I was able to steadily chip up, got in a big three way all-in and caught my flush, for a gigantic pot. Players were better than on Thursday night.
All in all, some tables are great, some are above average. Get there while it's hot.
Conclusion:
Maryland Live has done a phenomenal job so far. I am thrilled with the home room we have. The staff is friendly, the games are great, the facility is gorgeous, there's a great food menu, and there's a real positive buzz in the room.
See you on the felt!
Thank you. Glad you had a great time



Thanks



Mike
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08-31-2013 , 04:14 PM
The back and forth between Mike and the community is amazing. He is taking on "complaints/criticisms/suggestions" head on and not hiding from anything.
There is a lot to be excited about in what we can expect this room to be in the very near future.
Kudos, Mike and staff.
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08-31-2013 , 04:54 PM
Ok, got registered at 4:30, so about 1.5 hours to get in, then depending on your game, another short wait. I was 40th on the wait list for 1/2, and am now 20th? But the other games are shorter waits. Today it seems most tables are full, and the Bravo is working well, so it seems they have put a stop to the line jumping.
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08-31-2013 , 05:03 PM
What time should I get there to get a seat in the tourney tomorrow?
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08-31-2013 , 05:09 PM
I'm at Live! Right now and love the room but have one complaint. The PA announcements are way too loud and I can barely hear myself think, much less when other players or the dealers try to verbalize action. If there is any way to lower the volume a bit, it would make the playing experience much more pleasant here.
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08-31-2013 , 05:11 PM
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Originally Posted by tinodollaz
I'm at Live! Right now and love the room but have one complaint. The PA announcements are way too loud and I can barely hear myself think, much less when other players or the dealers try to verbalize action. If there is any way to lower the volume a bit, it would make the playing experience much more pleasant here.
Mike,
Too add onto this will there be a separate line to register for the tourney.
Is the registration upstairs?

Will a line be set up outside? Or will tourney players be able to go inside to register and bypassing the line to get on the cash wait list?
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08-31-2013 , 05:42 PM
I enjoyed the music selection in the poker room and the crowd is very exciting. Am a little disappointed in the lack of bottle service and VIP entry, however.

There's nothing like being in a $2-3K pot with a cocktail waitress yelling at you over the cacophony of "SUPERVISOR!!!" which is completely drowned out by the PA: "FISH FOR 10/25!", "LARRY, JOE, TIM, DON, GARY,... FOR 2/2 PLO!" ..... "DEAR GOD I"VE CALLED 10 PEOPLE ON THE LIST AND THE TABLE'S STILL SHORTHANDED!" ..... "O **** IT. OPEN IMMEDIATE SEATING FOR 2/2 PLO!!!"

The opportunity to play poker with literally every poker pro on the east coast in a suburban shopping mall in Maryland is something this area has needed for a long time. That the casino is within walking distance to a Red Lobster is also pretty sweet. I love cheesy garlic biscuits. I do have some beef with the lack of cell phone service because I love to txt my bros at other tables a few photos of the guy I just busted with seven deuce of diamonds (I always play the red cards).

On Wed I drove 1.5 hours and waited in line for 1.25 hours. As I approached the poker room I closed my eyes to take a nap and two guys playing slots jumped the line in front of me. Told them to GTFO! They did not GTFO and instead talked to the back of my head for several minutes. I told the bouncer in front of the poker room and he said "Sooo." Once I walked into the poker room I sat down at an open seating short handed 5/10NL game. Yay!

Thurs I drove for 1.5 hours again. I read that one could call ahead. Did so and found out this was untrue. 5/10 was open seating. Somehow managed to get past the bouncer.

Friday no luck. Plead my case with two security and one poker supervisor and was informed that I wouldn't be given preference and was not special. This is not true. I am special but that is not why they should have let me in. Rather than wait in line for 2 hours to play 5/10 shorthanded I just drove to another casino and played 1/2 and 2/5. Should have just jumped the line...

There is an easy way to decrease the average wait time by 30min to an hour.

The current queue system is inefficient:
1. Every player has the same average wait time of 1-2 hours
2. Less popular tables are 4-6 handed because the time to register and time to seat is so high (latency)

To decrease the average wait time:
1. Create a line for 1/2NL
2. Label this line 1/2NL
3. End the line at the Bravo kiosk or registration station with an attendant that does nothing but swipe the players card and sign them up for 1/2NL
4. Direct ppl that do not have a card to registration and give them priority

Same thing for 2/5NL if there is another kiosk or registration station

All other less popular/open seating tables get the 2nd or third line and may NOT sign up for the more popular games.

Last edited by laurencekarl; 08-31-2013 at 05:59 PM.
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08-31-2013 , 05:56 PM
I also thought the PA seemed way louder than it needed to be.
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08-31-2013 , 06:08 PM
Quote:
Originally Posted by laurencekarl
I enjoyed the music selection in the poker room and the crowd is very exciting. Am a little disappointed in the lack of bottle service and VIP entry, however.

There's nothing like being in a $2-3K pot with a cocktail waitress yelling at you over the cacophony of "SUPERVISOR!!!" which is completely drowned out by the PA: "FISH FOR 10/25!", "LARRY, JOE, TIM, DON, GARY,... FOR 2/2 PLO!" ..... "DEAR GOD I"VE CALLED 10 PEOPLE ON THE LIST AND THE TABLE'S STILL SHORTHANDED!" ..... "O **** IT. OPEN IMMEDIATE SEATING FOR 2/2 PLO!!!"

The opportunity to play poker with literally every poker pro on the east coast in a suburban shopping mall in Maryland is something this area has needed for a long time. That the casino is within walking distance to a Red Lobster is also pretty sweet. I love cheesy garlic biscuits. I do have some beef with the lack of cell phone service because I love to txt my bros at other tables a few photos of the guy I just busted with seven deuce of diamonds (I always play the red cards).

On Wed I drove 1.5 hours and waited in line for 1.25 hours. As I approached the poker room I closed my eyes to take a nap and two guys playing slots jumped the line in front of me. Told them to GTFO! They did not GTFO and instead talked to the back of my head for several minutes. I told the bouncer in front of the poker room and he said "Sooo." Once I walked into the poker room I sat down at an open seating short handed 5/10NL game. Yay!

Thurs I drove for 1.5 hours again. I read that one could call ahead. Did so and found out this was untrue. 5/10 was open seating. Somehow managed to get past the bouncer.

Friday no luck. Plead my case with two security and one poker supervisor and was informed that I wouldn't be given preference and was not special. This is not true. I am special but that is not why they should have let me in. Rather than wait in line for 2 hours to play 5/10 shorthanded I just drove to another casino and played 1/2 and 2/5. Should have just jumped the line...

There is an easy way to decrease the average wait time by 30min to an hour.

The current queue system is inefficient:
1. Every player has the same average wait time of 1-2 hours
2. Less popular tables are 4-6 handed because the time to register and time to seat is so high (latency)

To decrease the average wait time:
1. Create a line for 1/2NL
2. Label this line 1/2NL
3. End the line at the Bravo kiosk or registration station with an attendant that does nothing but swipe the players card and sign them up for 1/2NL
4. Direct ppl that do not have a card to registration and give them priority

Same thing for 2/5NL if there is another kiosk or registration station

All other less popular/open seating tables get the 2nd or third line and may NOT sign up for the more popular games.
Sounds pretty solid, I like this idea, better than most I've heard or seen posted so far!
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08-31-2013 , 06:37 PM
Quote:
Originally Posted by laurencekarl
To decrease the average wait time:
1. Create a line for 1/2NL
2. Label this line 1/2NL
3. End the line at the Bravo kiosk or registration station with an attendant that does nothing but swipe the players card and sign them up for 1/2NL
4. Direct ppl that do not have a card to registration and give them priority

Same thing for 2/5NL if there is another kiosk or registration station

All other less popular/open seating tables get the 2nd or third line and may NOT sign up for the more popular games.
This. We played short handed plo almost the whole night when there was a waitlist at least 10 deep the whole time. Having separate lines would also allow players to get into less popular games instead of waiting behind all the 1/2 players for 1-2 hours just to get into the room.
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08-31-2013 , 07:03 PM
i really wanted to play a tourny this coming week but im sure itll be like hell still
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08-31-2013 , 07:46 PM
So my first impressions:

I got there at 9:30AM, waltzed right to the poker room door....#2 in line to get registered. In the 3 minutes it took for the line to clear to let the guy in front of me and myself in, another 15-20 folks arrived. Advantage Me!

Got my players card on the spot (they have a table right next to the sign in table). Good plan, and went smoothly.

Signed up for the Low End Trifecta (4/8L, 4/8O8, 1/2NL). Seemed like the lady working the sign in just wasn't quite comfortable with the software yet...she was obviously thinking "OKay, what buttons now?"...I can cope with that on the first Saturday morning, my bet is it was one of her first shifts....sign in took about 90 seconds or so...probably needs to be faster.

Got in line at the cashier to get chips....before I even got to the cage window, I was called for my 4/8LHE seat, upstairs...Two issues...1: The staircase up wasn't very clearly marked, I had to ask...2. No indications at all of which tables were which unless you either asked someone or stared at the little card on the table and figured out the pattern....ceiling cards would seem like a fairly easy way to resolve this. A minor quibble.

Sat at my table, all was reasonably well there. Checked my cell phone as I have at&t and I had heard reception there was bad...I had only 2 bars, but I also had 4G, and the wifi was fine. NO issues at all for me. Good job.

I was there for about 5 1/2 hours....the dealers ran the gamut from one who sat down and announced "I'm new, take pity on me" (which we all did, and to be honest, he was perfectly acceptable. Maybe a hand or so slow during the down, but not enough to bitch over.) to a guy who has obviously been dealing since he came out of the womb and handled everything with aplomb. At least two of our dealers were from CTown...apparently a largish contingent quit there to start here...can't blame em a bit.

The only rules related floor call we had was a question about the every popular and never adequately understood "IWTSTH rule"....I only bring it up because I was the one being asked to show his hand, which irked me a bit...wasn't even a particularly special hand (and *especially not* at 4/8LHE...), single raise preflop, bet, raise, and call at every station, guy who won was the last aggressor, so showed first, had me beat and I mucked...I see no controversy there at all...but some kid (not even in the hand...maybe he'd played to the flop, but I don't even think that) who I'm pretty sure fancied himself a rules expert (or maybe he was trying to get a read on me, as I'd bluffed him cold off a pot shortly before that) was all "Can I see his hand?"...the dealer was pretty sure the answer was no, but checked to be sure...the ruling was that the dealer was right, and we moved on. All told, well trained dealers....good job.

One very minor thing that I just realize was inconsistent now that I think about it....we had the usual steady stream of new players though the afternoon...most dealers just welcomed em and dealt them in unless they were between the blinds...one dealer asked the guy (mid position) to post...which he did without question...he ended up winning the hand as I recall, so no controversy at all...but that did seem weird. I assume it was a new to this casino dealer running the game as the last place he worked did...not an issue.

Waitress Service was spotty...but I'm pretty sure there's no realistic way to have enough waitresses to keep 30-50 tables going happy on a Saturday. The pepsi I had was a bit flat, but within tolerance. Ordered a chicken sandwich, which came with very few fries, but an enormous number of ketchip packets...Not really worth my $10 (including the waitress tip), but, on the other hand...it was food. There was almost a coffee issue when a diabetic at the table was served a coffee with sugar rather than the equal he'd requested, as the waitress hadn't paid attention to the (apparently very tiny) "E" on the cup...but it was handled before anyone drank anything. Not a big deal.

The game itself was typical entry limit poker...I ended up down $160, but at least half of that was stupid play on my part in the last hour, which was how I knew I was getting tired and ready to go home. A couple of typical "Yep, that's limit" beats...meh...variation is a wonderful thing.

Seating for empty seats needs work. Not sure what, if anything, could be done about it, but we were 2 short for about 30 minutes....Some of that is first weekend jitters, I'm sure.

Our shuffler went out at one point, the floor handled it via the normal "It's an electrical thing, unplug it and plug it back in and see if it goes...hey...look...it did!" method...good work. The outage didn't hold up the game dramatically, as the dealer at the table was able to shuffle and keep the game going without incident.

The TV station selection was...eclectic...I can understand the Maryland Football game being on, but a Web.com tour golf event on 3 screens? And when someone asked if the Orioles game could be put on, the response was "We can't change the channels"...umm...really? Are the TV people unionized or something? That seems like something that should be fixed.
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08-31-2013 , 08:33 PM
We had an interesting situation come up at the horse game. Playing stud: At showdown, one player picks up his up cards (all cards now in his hand). After he sees at he can beat the hand of the other player, he puts all his cards back down. Other player in the hand says that since he picked up his cards, this is considered a muck in stud. The floor was called and confirmed this. After some arguing by player one, the pot was pushed to player two. Player one informed the floor that he had seen this situation ruled differently (hand was still live since the cards hadn't hit the muck) just last night. The floor explained that this was the rule and he couldn't control the rulings made by other staff.

After cooling off a bit, a couple of people did some searching online and found this page on WSOP.com http://www.wsop.com/poker-games/7car...ules/index.asp. Rule 10 addresses this situation. After taking this to the floor that made the ruling, the floor said he would do some research and get back to player one. After about 30 minutes, the floor came back and informed player one that head made an incorrect ruling and his hand should have been live. He en said they were going to the video to recreate the pot and the house would reimburse the player.

I applaud the staff for being open to the fact that they could have been wrong and then making it right with the player.

I'm not sure if this could have been handled any differently immediately after the hand, but I don't like that the player had to go back to the floor to get him to actually look for the rule.

In the end, the house made it right with the player, so that's good.
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08-31-2013 , 08:43 PM
Wow surprising they made that up out of pocket when they realized they were wrong. Very class move by the casino. Also, and this isn't about MD Live but anywhere, if you ever disagree with a floor ruling (for example, in this case when you know it's incorrect) you have the right to get a ruling from the shift supervisor (whose decision is final). The key is not to let the action continue until you get the ruling from the shift supervisor. In many places, once the next hand begins they will not go back and correct an error (MD Live showing they are a cut above here).
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08-31-2013 , 08:53 PM
Quote:
Originally Posted by fastball76
Mike,
Too add onto this will there be a separate line to register for the tourney.
Is the registration upstairs?

Will a line be set up outside? Or will tourney players be able to go inside to register and bypassing the line to get on the cash wait list?
Registration for the tournament will be on the second floor and you must have a player's card.

We are capping this tournament at 10 tables. Re-entry and alternates will be accepted for the first 2 hours only. Re-entries have preference over alternates.

We have registered a couple players so far but are not taking any more tonight. Jason will be here at 10am and registration will then open on the 2nd floor.

Thanks


Mike
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08-31-2013 , 08:59 PM
Mike.
Roughly how long do u expect the tourney to last?
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08-31-2013 , 09:16 PM
Quote:
Originally Posted by laurencekarl
<snip>
The current queue system is inefficient:
1. Every player has the same average wait time of 1-2 hours
2. Less popular tables are 4-6 handed because the time to register and time to seat is so high (latency)

To decrease the average wait time:
1. Create a line for 1/2NL
2. Label this line 1/2NL
3. End the line at the Bravo kiosk or registration station with an attendant that does nothing but swipe the players card and sign them up for 1/2NL
4. Direct ppl that do not have a card to registration and give them priority

Same thing for 2/5NL if there is another kiosk or registration station

All other less popular/open seating tables get the 2nd or third line and may NOT sign up for the more popular games.
+1 Great Idea!
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08-31-2013 , 09:16 PM
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Originally Posted by TAFFYMAN
Mike.
Roughly how long do u expect the tourney to last?
It would expect it to last 8-9 hours


Thanks


Mike
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08-31-2013 , 09:30 PM
So they can't manage to change tv channels yet? This is the only thing mike has been mute about. Mike, what's the deal? Will players be able to request channel changes?
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08-31-2013 , 09:48 PM
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Originally Posted by Jeffage
Wow surprising they made that up out of pocket when they realized they were wrong. Very class move by the casino. Also, and this isn't about MD Live but anywhere, if you ever disagree with a floor ruling (for example, in this case when you know it's incorrect) you have the right to get a ruling from the shift supervisor (whose decision is final). The key is not to let the action continue until you get the ruling from the shift supervisor. In many places, once the next hand begins they will not go back and correct an error (MD Live showing they are a cut above here).
what are the rankings of staff in the poker room?

floor sup (light colored suit), shift sup (dark colored suit?), then Mike (doesnt matter what he wears since everyone knows what he looks like)?
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08-31-2013 , 10:09 PM
Quote:
Originally Posted by Jeffage
Wow surprising they made that up out of pocket when they realized they were wrong. Very class move by the casino. Also, and this isn't about MD Live but anywhere, if you ever disagree with a floor ruling (for example, in this case when you know it's incorrect) you have the right to get a ruling from the shift supervisor (whose decision is final). The key is not to let the action continue until you get the ruling from the shift supervisor. In many places, once the next hand begins they will not go back and correct an error (MD Live showing they are a cut above here).
Actually, the player involved did just that. When the floor (MDLive calls them all supervisors) gave his ruling, the player asked to speak to his supervisor and the floor told him he was the supervisor on duty at this time. And all of this was done before the pot was pushed.

I can't think of anything else the player could have done at that point in time. I am happy to see the casino make it right in the end when they realized they were wrong. I hope the floor involved passes along the information to other dealers and floor staff since he originally said it was a common rule in 7 stud and others might have the same impression.
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08-31-2013 , 10:18 PM
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Originally Posted by edwurtle
So they can't manage to change tv channels yet? This is the only thing mike has been mute about. Mike, what's the deal? Will players be able to request channel changes?
Not true. I've said we couldn't touch them because of something to do with something that's above my IQ. But we are now in control of the televisions. Patience Ed
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Originally Posted by AA Suited
what are the rankings of staff in the poker room?

floor sup (light colored suit), shift sup (dark colored suit?), then Mike (doesnt matter what he wears since everyone knows what he looks like)?
Supervisors-Pit Managers
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08-31-2013 , 10:20 PM
I was there from about 9 AM (waited about 10 minutes to get seated) until 8PM. Generally had a good time and thought the room should end up being pretty good.

The waitress service was spotty, especially in the morning. The waitresses seemed to be wandering at random, and you almost had to tackle one to get a drink (although they were very nice, they weren't the problem, there just were not enough of them).

The games with empty seats were pretty bad in the morning, but by mid-afternoon the podium seemed to get into a pretty good rhythm of checking each row of tables every few minutes, and the seating got a lot better.

I had one bad dealer, one very inexperienced dealer who made several mistakes (but to her credit, didn't panic), and the rest were good to really good, although on three different occasions the table had to remind the dealer about the table max for players joining the table.

The TV situation was annoying as well, I was towards the front of the room, and was told by several floor people (sorry, "supervisors"), that they could not be changed, which was disappointing.

The strongest impression I have of the room is that it is loud, the PA is loud, the sound of all the players is loud. After a while you get used to it, but it is really loud.

Some people were pretty happy with their food, but my Roast Beef and Cheddar sandwich was lolbad. Most people who got fresh food (pizza, soups, etc....) seemed to be pretty happy, so I guess I'm suggesting you stay away from the sandwiches....

The last gripe is the $2 chips. I play 1-2, and there were at one point SIX different denomination chips on my table (yes, somebody brought 8 pink chips from the pit....). The $2 and the $25 are difficult to tell apart when they are in a pot.

Overall, I think the there are growing pains, but the room looks very promising. I loved seeing a variety of games and I think once the room figures out procedures that work, it will be pretty awesome...
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