We had an interesting situation come up at the horse game. Playing stud: At showdown, one player picks up his up cards (all cards now in his hand). After he sees at he can beat the hand of the other player, he puts all his cards back down. Other player in the hand says that since he picked up his cards, this is considered a muck in stud. The floor was called and confirmed this. After some arguing by player one, the pot was pushed to player two. Player one informed the floor that he had seen this situation ruled differently (hand was still live since the cards hadn't hit the muck) just last night. The floor explained that this was the rule and he couldn't control the rulings made by other staff.
After cooling off a bit, a couple of people did some searching online and found this page on WSOP.com
http://www.wsop.com/poker-games/7car...ules/index.asp. Rule 10 addresses this situation. After taking this to the floor that made the ruling, the floor said he would do some research and get back to player one. After about 30 minutes, the floor came back and informed player one that head made an incorrect ruling and his hand should have been live. He en said they were going to the video to recreate the pot and the house would reimburse the player.
I applaud the staff for being open to the fact that they could have been wrong and then making it right with the player.
I'm not sure if this could have been handled any differently immediately after the hand, but I don't like that the player had to go back to the floor to get him to actually look for the rule.
In the end, the house made it right with the player, so that's good.