Mike,
Thanks for the great grand opening. I presume not everything went according to plan, but it was a great experience nonetheless. Hopefully things will settle down relatively soon. Just a few things I noticed last night while playing 5/10 NL and 5/5 PLO, in no particular order (I realize some of these might be unique to opening day):
1) No must move for 5/5 PLO. I think this game plays much better with a must move list, probably up to 4 tables. I understand that last night there was no must move because the two tables were on different floors. If this happens again in the future, however, I think we should still protect the main game with must move games.
2) Unclear must move for 5/10 NL. Apparently around 10 PM or so, there was no longer a must move list, and people were on multiple table change lists, seats weren't getting filled due to confusion about transfers, etc. Again, for 2K+ buy-in games, I think it works best if we keep a linear must move list.
3) $2 chips aren't necessary in the bigger games? At least at one point, our 5/5 PLO table ran out of whites and only had the $2 chips. I think for time games, the well can consist mainly of whites and we would be fine and require a fill less frequently, in case you will be reserving certain sections of the room for bigger games.
4) Fractional time for new players. This is totally new to me, and I appreciate the business reasons for it, but is there any way you can eliminate this? I think it's important to make new players feel welcome; charging them time right away seems a little aggressive?
5) Some of my friends and I were waiting in line yesterday when the 10/25 NL ran for a little bit then broke due to lack of players. Some of us (and a few others I recognized) would have definitely played that game if admitted into the room. I hope the long line to register for a game isn't going to be a frequent occurrence, but in case it happens again, I think if there are open seats for certain games, it would be nice if those in line were eligible to play.
6) People were a little thrown off by the unusual dealer change times (quarter to and quarter of). This isn't a big deal, but just curious if there are compelling reasons for doing this?
7) Any chance of bigger water bottles and free Red Bull?
Just my two cents.
Thanks again for making Live poker possible and being so patient and responsive on 2+2. See you soon!