They should really make (at least the 1/2nl) tables 10 handed for the first few months. It would reaaaally help the wait list, staffing, and short handed issues. Normally I would never imagine complaining about this, but considering how long waits are, it just doesn't make sense to waste the real estate. The 1/2 games will still probably play 8 handed on average.

So far I've only played 1/2 NL. How is the action at 2/5 NL?

i guess they dont have enough dealers available which is unfortunate. seemed like they could have had at least one more bigger of PLO and NL earlier in the nite.

well, this has gone on for every night since the opening so they should obv know to make more dealers available at prime time.

and they should save a few dealers for the bigger games that will certainly run rather than just starting more and more gd 1-2nl games and then stunting everything later.. right now low stakes is taking a massive precedence over mid and higher stakes and that really sucks.

i just found it funny that a new list appeared just a few minutes after the old one was deleted.

Rumor I heard was alot of dealers are already quitting, can't handle the pressure.
Add in the fact that alot of the transfer dealers will be leaving soon, and they may not have the manpower to cover all the tables.

higher pay rate will attract more dealers and keep the current ones. let them keep their own tips. its really not hard.

It's not an excuse for not having enough dealers there during the day and into the night to cover all 30 tables.

I've checked the bravo app a few times the past few days and to constantly see them at 23-24 tables with mile long lists is inexcuseable, especially during the nighttime hours.

They opened a brand new market, it's going to be busy. The room is only 30 tables big. If dealers have to work extensive OT the first couple months, let them do it.

Proper planning for this room would've been to have enough dealers to cover 30 games and breaks for at least 14-16 hours of each day with it trickling off into overnight before it kicks back up in the late-morning.

There's no excuse for not having enough dealers. They shuttled a ton of people through their meat market of a HR process and had more than enough prospective candidates to plow through their in-house school along with transfers.

They knew they were opening a 30-table room, they had plenty of time to plan and determine how many people they needed, and hell, I'm not even considering the delays the casino had in opening.

It's one thing to not have enough tables for the amount of people coming in and be at full-spread, that's a *good* problem. Having the tables but no people to deal on them? That's bad.

And having a separate BBJ for Stud is... just split it 5k/5k into the HE and Omaha pools and move on.

Foxwoods, Taj, and Commerce are the only three places in the country I know of that could bother with a straight Stud BBJ at this point.

Guys I think we need to look at the bigger picture here. It's factual information that the poker room is the least profitable area in any casino besides the buffet. If they filled that space with slots and blackjack tables they'd make significantly more money. But the demand for poker is so big, they have no choice.

Jeremy knows what he is doing. He ran the Chicago Horseshoe market for years. The problem is the poker issues are probably on the bottom of the priority list for the casino as a whole. I hear stories even a couple nights ago on how people cannot find an open place to play blackjack! Blackjack!! There aren't enough tables. And to be honest, the casino probably wants a bigger line, so the people waiting in line take a chance at a slot or a table game. Let's remember this is a casino....even though us poker players demand that poker is a skill game and not gambling. That is another rant!

I think we need to relax, and things will slowly work themselves out. if they don't we'll all be back at the Nautica trying to hide our phones from the cops.

It's only been 10 freakin days.....

Just wondering why do they not have water fountains? Do they REALLY make that much money off tips for bottled water? Or is there some other reason?

So the pit is having the good problem.

The poker room is having the bad problem.

And I don't know Jeremy from a fly on the wall, but to me, a manager worth their salt would've researched the openings of Hollywood CharlesTown (opened with 30), Delaware Park (opened with 20), Parx (opened with 24), and Sands Bethlehem (opened with 12) to see how to open a brand new room in a brand new market that was projected to exceed the maximum amount of tables available and be able to figure out, yeah, we're going to need to be staffed to be full-spread, and we need to know how to prioritize which games to run to maximize profit and player satisfaction.

I feel they are maximizing profit quite well by running the LL games, and with soo many players, do they really need to satisfy everyone? Nope, just the players (LL) paying the most.

doubt it. if he knew anything about cleveland he would have been very well aware that all 30 tables would be easily filled. this is a poker town and it always has been. a little bit of due diligence in researching and interviewing the local charity game organizers would have made that obv.

totally agree. low limit>>>>>>>>>mid to high limit for obv reasons. only way the hl guys could get close to equal treatment would be to beg them to raise the rake for bigger games.

went the other day with some friends, it was pretty fun. saw some smokin' asian girl playing PLO

You guys are great at predicting the future, you should be killing the stock market and the sports betting world with your abilities. Assuming that every table would be full 24 hours a day for 10 days simply because you research the Cleveland charity poker scene? Assuming its going to stay this way simply because of the room opening huge is crazy. Give them time to adapt.

The problem is their just isn't enough qualified people to deal. Anyone who wanted to deal, and could pass a drug test, background check, and show up for work, is already there.
I have a buddy who deals craps, and he said if you can run a table well, you could walk in off the street tomorrow and have a job.

I have an idea. Maybe if you cut off the free stuff from all the govenment hanger-ons, some of them would be at the casino looking for jobs.

Visited for the first time last night - thought the room was beautiful. Classy, understated - it looks how a poker room should look. Only had 1 or 2 dealers that were noticeably slow/nervous - the rest were on top of their game. All very friendly. Beverage service was a bit spotty (I think a server came to our table 3 times in the 2 hours I played). Agree that it's a shame you can't adjust the chairs. They're comfortable chairs, but they were a little low for my preference - which eventually makes them uncomfortable. Dealers had to remind a few players to keep their chips behind their cards when not betting.

When I first arrived I had to wait approx. 25 min. to get on a 1/2 NL table. 3 or 4 tables in the back not even in use (this echoes some previous posts). Text notification from the desk worked well for me (Verizon - I was down one level playing video poker when I got the text), but my buddy has AT&T and he wasn't getting much of a sig. His text didn't appear until we went back up to check-in.

All in all, I was pleasantly surprised with the room and the casino as a whole. Bumped into Joe Haden (Browns CB) on the way out - very nice guy.

Dan Gilbert got an exception to the city law that requires drinking fountains in public buildings. He removed them from the Q two years ago, but was forced to put them back in when he was made aware of the law.

Was there last Saturday - there was only one employee taking names to get on the list - the wait was about one hour just to wait on line to get on the list.
She was having long chats with the players when they would finally arrive at the front of the line to get put on the list.
Having an employee walking along the line answering questions while players are waiting in line would've been another way to save a lot of time so that once players reach the front they can simply give their name and that's it.


I guess paying minimum wage to a 2nd (or 3rd) employee was seen as a waste of money by management - instead better to make customers wait on line.

Then I waited about another hour to get a seat, didn't make it close to the top of the list after that time, gave up and left. Nowhere to sit and wait to get called.
I did give my cell # so they could text me when the seat opened up - perhaps I'm still on the list, as that was a week ago and never received a text from them.

Horrible incompetence making players wait on line for about an hour just to get on the list.

Rake is 10% to $6 plus $1 for high hand jackpots - too high. And that's before tipping.

Went back early am Sunday or Monday night - they were running short handed tables all over the room, rather than consolidating.
They'd rather keep many short tables going at full rake rather than consolidate to provide the players a better game.
(9 seat tables).

A great suggestion from a poster in this thread to make the games 10 handed during this opening surge -rather than discourage many players (including myself) from playing there due to long wait.

Incidentally - for Diamond and Seven Stars players - the Diamond Lounge has NO FOOD at all - not a free pretzel.

Intercourse U Caesar's/Harrah's you cheap exploitative ($7 rake) intercourses.

Played today from about 9am to 5pm at 1/2.

Agree with the comment about dealers trying to be overly nice. Would love a nice dealer if they were also fast and accurate. But typically the nicer a dealer was, the weaker they were.

Drink service was not good today. The waitresses are very timid, 3 will literally come by the same table in 10 min then none will come for the next 45 min. They also seemed to be very understaffed although I got the impression this is a food and beverage issue rather than poker room issue.

Chip running seemed to be much better today and the cage while still slow, appeared to be improving with lines not as bad as I have seen last weekend.

Yea i was there today as well, the drink service was awful. The waitresses were different than i have seen most times. Also noticed they had big bowls with beef jerky and bags of lays potatoe chips on the front counter. Guess its free didnt check it out too much.

Was there as well today. The salami sticks were to die for lol. Terri at the front desk is too friendly/clueless. Said right to her face 2/5 list and I went right on the 5/10list. But good action and lots of bad players.

FYI, for people who continue to hate go drive to Pittsburgh where ur aren't even aloud to wear a hoodie! Suck it up!

I ordered orange juice and they said they were out