Quote:
Originally Posted by CincyPoker
Yeoman, sorry to hear. I found out who you were this weekend and am really sorry to hear you have had a bad streak of horrible customer service. I’ve played with you almost 10 years.
Jack will regret the god awful service once the racinos have poker. Also heard some regs are thinking about starting a poker club in Cincy similar to Ruggles. Personally sick of paying highest rake in the Western Hemisphere, having horrible promos, and the floor staff dont give a f*** about the player base. I live a stones throw away from Jack but will be going to Belterra park or MVG or where ever this poker club is once opened.
Playing short handed (3) last weekend late. Ask the old floor for reduced rake and he says, “Nope, got dealers on overtime, cant negotiate rake.” So we broke the game. Now JACK gets zero rake, smart decision bud.
The cage is just another of the many issues. Jack runs a promotion, 17-20 games going and we have no cage opened?
If someone from Jack is reading this, please post in your locker room or email to every single person you know who works in the poker room, “YOU MORONS ARE LITERALLY RUINING THE EXPERIENCE FOR YOUR MOST VALUABLE CUSTOMERS, THE REGS!”
I put this on security, honestly. I don't think any of the dealers would just allow it to happen. I'm shocked that they let the guy walk without even contacting Gaming.
I gather that this has happened a few times in the past, I'm just one of the unlucky ones that it happened to.
Gaming is following it up, but I guess our local DA doesn't really have a taste for it, even with videos.
The truth is Jack just gets away with pretending it didn't happen because that's the easy thing to do. The DA would have to request the tapes, Jack says "that contains confidential gaming information" as if someone could study tapes on a poker table for that short period of time and gain an edge on the casino operations.
So, Jack just says "abandonment" and the DA doesn't argue because it takes up too much desk time to argue the issue.