What?! Is this real? I play at Hollywood in CBus, and if this is true, do we have to start picking up every time we leave the table?

Dude, if this legit happened, you need to start some legal proceedings. Good luck.

It did happen.

Yes, the advice is that you pick up from the table. Security says it directly, floors can't say anything else but WTF. Seriously, ask them.

Not kidding.

*Edit" Did, btw, file with the OGC and the Cincy PD. Not sure what "abandonment" means, but I'm pretty sure leaving your chips on a poker table and having a smoke does not fit whatever definition "abandonment" means.

Hope you get a resolution. Can't believe the casino can't/won't do anything in this case. I have always felt my chips were "secure", when away from the table.

I think if I were the "casino", if I couldn't do anything, I would eat the loss and give you what was stolen.

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I'm at the point in my game where I could really benefit from talking through hands with people but I don't know too many people in town that play poker.

Wondering if anyone would be interested in taking a lead from Neeme and starting our own local text group.

I suppose there should be some basic requirements to join:

-Regular 1/2 or 2/5 player at Jacks
-Must have bankroll records showing you're a winning player

Please PM me if you're interested.

Yeoman, sorry to hear. I found out who you were this weekend and am really sorry to hear you have had a bad streak of horrible customer service. I’ve played with you almost 10 years.

Jack will regret the god awful service once the racinos have poker. Also heard some regs are thinking about starting a poker club in Cincy similar to Ruggles. Personally sick of paying highest rake in the Western Hemisphere, having horrible promos, and the floor staff dont give a f*** about the player base. I live a stones throw away from Jack but will be going to Belterra park or MVG or where ever this poker club is once opened.

Playing short handed (3) last weekend late. Ask the old floor for reduced rake and he says, “Nope, got dealers on overtime, cant negotiate rake.” So we broke the game. Now JACK gets zero rake, smart decision bud.

The cage is just another of the many issues. Jack runs a promotion, 17-20 games going and we have no cage opened?

If someone from Jack is reading this, please post in your locker room or email to every single person you know who works in the poker room, “YOU MORONS ARE LITERALLY RUINING THE EXPERIENCE FOR YOUR MOST VALUABLE CUSTOMERS, THE REGS!”

The racinos will not have poker or table games for at least 3 years if ever. The constitution of the state prohibits it.

I put this on security, honestly. I don't think any of the dealers would just allow it to happen. I'm shocked that they let the guy walk without even contacting Gaming.

I gather that this has happened a few times in the past, I'm just one of the unlucky ones that it happened to.

Gaming is following it up, but I guess our local DA doesn't really have a taste for it, even with videos.

The truth is Jack just gets away with pretending it didn't happen because that's the easy thing to do. The DA would have to request the tapes, Jack says "that contains confidential gaming information" as if someone could study tapes on a poker table for that short period of time and gain an edge on the casino operations.

So, Jack just says "abandonment" and the DA doesn't argue because it takes up too much desk time to argue the issue.

After a few weeks of waiting around to hear from the Casino Commission, I decided to follow up again with the Poker Room Manager (PRM, know his name just don't want to out him) and the Assistant GM of the casino, who both had contacted me the day that this happened.

The PRM and I arranged a time to meet, which happened today.

Short story is that they made me whole, in cash.

Long story is that there's still some shadiness (as in unclear, not as in malevolent) to the details. The only thing clear is that I didn't do anything wrong (this night, at least) and there may be some further discussions about how Ohio Casino Control Commission (OCCC) regards chips left at a table.

I still put this 100% on security. An officer from the OCCC contacted me a day or so after the event to inform me that the OCCC was investigating it as theft. Why in the world I would have to ask for them to be involved after contacting security, and security reviewing the tapes to find out that the other player had taken my chips, still makes me scratch my head.

Still, I'm whole, if not very reserved about playing down there again until I figure out what exactly constitutes abandonment at the poker table or even any other table.

25 mins from belterra. You have a new player if the club has openings.

Got any details?

I totally read your post wrong. Please delete my previous question. I cant figure out how. Im an idiot.

Unbelievable.

Back when Hollywood Lawrenceburg's room was downstairs, they offered complimentary boxes for players. Does anyone know if Jack does this? Also, does anyone know if does Hollywood anymore?

Players can take their chips with them.

Unfortunately there was another case of chip theft last night. And shockingly it was a regular who stole $200 from another regular.

Please use this advice to not leave any chips, especially high denoms, on the table when you even go take a pee break or smoke break.

Anyone here play the monthly deepstack?
How long does it take?

Does anyone else feel as if this poker room is being ran right in to the ground?

1) There is zero promos going to help hedge the decline in traffic because of the Summer.
2) Shufflers have been down. The players were told it would take 4-12 weeks to get new cards. There are numerous other theories about the real reason the shufflers aren’t being used.
3) Long time staff and dealers have left or are leaving.
4) Tournaments are struggling to cover.
5) Half of the new dealers, in about week 4 or 5 now, still can’t calculate a pot sized opening bet pre in PLO. Most cannot get the rake figured out, and many are struggling with basic things like giving correct change or pushing the pot to the winning hand.

We are paying maximum rake plus $1 for a quad jacks promo, about 70% hands per hour without shufflers, and dealers who cannot do the very basics. What in the world is Kevin doing (besides nose-diving the room)?

Typically a Mod might not want a specific name in a post/thread unless it's a known 'public' fact.

Doesn't sound too good .. where are the Dealers going? I've heard of new card clubs popping up in Ohio. You could also have the influence of 'Jack' management over what typically isn't a high profit part of the casino.

Right now in poker the tournament scene is huge and brings in cash games along with it. The Jack in Cleveland has signed on with MSPT (albeit in the dead of Winter!) so if that has positive feed back then maybe Cincy can also join in.

I have seen some weakness in that room on Bravo (for the population in the area) and it seems that you are confirming it a bit. Is parking an issue on weekends? I want some action when I come down for my annual King's Island trip!! GL

I am just stating the Poker Room manager’s name. That’s public information. I am not accusing him of anything.

Volume is declining at a rapid rate. The staff immediately under Kevin continues to make poor decisions when it comes to calling games up. For example this past weekend there was a 5-5 round by round game going (NL/PLO). After the game kicked off, there were 22 people on the list. Instead of calling interest for that, 5-5 NL was called, there were only 10 people in that list. 3 people showed up. Some left their 2-5 games and lost their seats.

Overall, the customer service of Jack is pretty much garbage and it has finally trickled down to the poker room. I am not sure if the supervisors pass along the feedback or just say they will. I can recall having a promo running every Spring/Summer since the place opened. The new dealers are some of the worst I have ever had pitch me cards in 15 years playing live poker.

The temp dealers at the WSOP would run circles around the new Jack dealers. Not sure who is running the dealer school, but their standards have clearly declined along with the rest of the room.

A good reflection of the woeful disregard for the poker room is just a very simple thing like the USB ports. As far as I know, only one or two individual ports are presently working. There are about 6 table with 18 ports each if I recall. How hard would it be to enter in a tech ticket to come fix the charge ports in the tables?

Since the opening of the room, they have made bad decision after bad decision.

1. The game limits are terrible. Columbus has $100-$400 for $1/$2. It plays like 2/5 at Jack. $100-$300 would be fine too but the $50 min is ridiculous.

2. The promos they chose are terrible. The Quad Jack promo is the absolute worst I have ever seen. Make it simple. $200 High hands or splash the pot every hour during the week from 5pm-midnight. This rewards the regs that put in the hours and also will attract the rec from the slots or a home game on occasion.

3. The new dealers are terrible. Getting 6 hands a down in PLO is getting old.


I live 15 minutes from Jack but either play on Global or go to Columbus.

I saw on Bravo the Jack Poker Open is coming up in August. Do they have any more details as far as a schedule or something in the poker room yet?

I did not notice anything the other day, but I will be down there at some point over the next few days and if I see anything I will post it.

In the Bravo App is the schedule brotha. I may hit it up as well but we will see. It seems like this is the only series that runs through Jacks. It’s pretty sad as the room itself is great and love the venue.

The last time I went there a couple months back, the mood was pretty frustrating experience overall. The dealers were all complaining about their job there and it was as if I was sitting at their break table listening to the poorly ran room.

It was a frustrating and horrible experience for sure. The old Jacks when it was horseshoe was epic for me and the dealers at that time were awesome.

I heard someone talking about a monthly tournament leaderboard, but I can't find any information on Bravo or the Jack website. Can anyone provide any information on this? I live an hour away otherwise I'd drop in. Thanks!

Thanks! Saw it a few days ago. Thinking about playing the $250K Guaranteed tournament or the first tournament of the WSOPc at Horseshoe

I was there ~2 weeks ago and I believe I saw something about a leaderboard near the desk. I didnt really look at it. Somebody might know more, I live ~90 minutes away so Im not there too often as well.