Quote:
Originally Posted by nyraider56
I just checked my Foxwoods app as I was thinking of going there because it had been a while. My App showed my balance and then it all went to zero. I just double checked it logging in via the website and it is now zero. I had hundreds of points in my account - all earned. Between aging parents and work commitments it has not been easy to break away and go up. But what makes me so angry, is that there was absolutely zero warning that I was about to lose all my points.
Has this happened? Anyone else and also is there a way to get them back?
Probably did happen. Likely when you opened, you saw the old balance. When app connected to their server and updated the balance went to zero.
The only warning is in the ToS. They can put all or some back. Need to ask host but if you don’t have an assigned host, probably won’t put back or maybe just token amount. Even with assigned host, purely their discretion.