Quote:
Originally Posted by wilherrera
Hello All,
I have been reading a lot of your posts and your input. There will be a lot of experimenting at first to see what works best. I also agree that we need to look at what works in other jurisdictions as well.
I will keep reading and posting, in between writing training manuals, and internal controls, and house rules, and...
Wil Herrera
Director of Poker Operations
Mardi Gras Casino
Hi Wil,
I play there 3x week. I also play at Gulfsream Park. For the most part I enjoy playing there. However I have some recommendations:
1) Increase the hands per hour. When there is a dealer change there is always a lag while the new dealer counts the tray. Also some dealers allow the players to control the game. This slows the game down.
2) The $2 BBJ drop is too much. Gulfstream has a big sign saying we will never institute a $2 BBJ rake. Players grumble about it. Also you take out $1 at no pot and then again at $20 pot. If you are going to do that maybe you should take out $1 once there is a flop and then $1 at maybe $50.
3) Get better lighting. It's very dark in the poker room.
4) More comfortable chairs are important. After a few hours the chairs are not comfortable.
5) For your regulars allow the ability to call ahead and reserve a spot. You can do this at Gulfstream and it is great when you have an hour to play only.
6) Offer games players want. Always have enough dealers to begin a game.
7) Don't rake a hand if there is no flop. I know people who drive 20 miles to the Isle because of this rule.
8) Offer real comps. $0.25 per hour is a joke.
9) Have runners get chips for players. Not having dealers counting cash at the table speeds up the game.
Thanks Wil. If there are others I will let you know. Keep up the good work.