Trip Report: I played 10.5 hours on Saturday, my second time there since the grand opening
Overall I find this place amazing and the poker heaven we've been wanting. I usually play at Twin River and this place is better in every conceivable way: Comfier chairs, better (brighter) lighting, better food, better dealers, WAY better floor, better games, better things to do and see when you need a break, no players getting testy and yelling at each other causing a commotion, and most importantly no terribad 80's music playing on a loop at loud volume that causes players and dealers alike to sing along when their jam comes on.
Various tidbits:
Commute & parking - Coming from the Worcester area at 6pm on a Saturday, I hit zero traffic until I got off 93 and just had to make my way from there to the parking garage (lots of traffic lights). In the garage I couldn't find any signs that said "North Casino Entrance" but I found I think it was "West Casino Entrance" so parked near there and that elevator took me up to outside Fratelli's I believe, which was easy to head to the poker room from.
Signup - This was my first time using Poker Atlas, and holy hell is it game-changing. I signed up during my commute was I was ~30 minutes away, and was basically seated immediately when I arrived. Two thumbs up! Pro Tip: If you just signed up for a Poker Atlas account the same day, the nickname you chose for yourself won't be on the list (I guess they vet it for profanity?), so I was on the list for example under my initials with the last 4 of my phone number which is guess is what I got auto-assigned until my chosen nick is cleared.
Chips/Cage - As I walked off the escalator I heard an announcement that they were selling chips at a table right next to the cage, which I easily found and instantly had all the chips I needed. Great! Whenever I went to the bathroom during my session I looked at the cage and the lines never seemed CRAZY long; When I cashed out around ~7am there was basically no line. Once I got up to the window, cashing out was WAYYY quicker than opening day. On opening day, I only cashed out $400 (4 complete rows of reds) and the cage employee counted every stack, had to wait for validation from 2 people, she triple-counted the four hundred dollar bills, etc - it was brutal. THIS time, I cashed out for $3,327 using a mix of all denominations in 2 trays, and the entire process took like a fifth of the time as that opening day experience. She counted one stack which was good enough to confirm every other stack was legit, and while someone else did have to come over to verify, she begin collecting the cash while they were verifying so as soon as they did she staying paying it out. Basically, I have zero problems with my cage experience this time.
Food - I ordered the chicken caesar salad and it was good. Now granted, it's hard to mess up something so basic, but the chicken actually had a really good marinate or dry rub on it, and the lettuce and everything else was completely fine. Nothing special, but got the job done - the only problem was that it wasn't very filling; later I got the chicken fingers & fries platter which is OVERfilling. Amazing that these two meals are the same price considering the massive swing in calorie intake. You get 4 huge chicken fingers, 2 pieces of texas toast, and entire bin of fries, plus ketchup, bbq, ranch, and cole slaw. I couldn't even finish it. I think both meals are overpriced at $17, but for me it was worth it to just keep playing (and I wanted stuff I could eat with a fork entirely)
Dealers - In my 10.5 hour session, I probably had ~18 unique dealers? Out of those, 2 were very slow, while every other one was either completely adequate, or exceptionally good. The best dealer we had actually dealt our table for over an hour because no one came to replace him after 30 minutes. Overall it seems the dealers here are going to be fine and the extremely slow ones will get better if they haven't already.
Waitresses - There wasn't a ton of drinking happening at my table, but it did seem like every time anything was ordered it came at a reasonable time, and they seemed to be nearby to take orders at a reasonable time. It was a super busy Saturday night so it's not like they were a constant presence or anything, but I didn't hear anyone complaining about drinks at my table, which happens most every night at any Twin River table
Action - My table was great! Only a few other good players to have to worry about, and a pretty steady flow of tourists and other inexperienced players cyling through all night long. Occasionally late into the night we'd get down to 6 players with 3 empty seats for a while, but then another $2/$5 table would break and we'd fill up again. I have no idea what it's like here on a random work night as opposed to a busy Saturday night, but on this day you could just play a solid tight aggressive game and print money.
Not sure if any chip pics have been posted ITT yet, but I snagged a pic of my stack shortly before I cashed out and you can see each chip denomination in it