Quote:
Originally Posted by jimk1287
how bad has this room gotten lately...the floormen are absolutely the rudest people in the world...the dealers let the regulars run the game, the managers cant make up there minds about a ruling..i mean playing at the taj is more of a pleasure lately
I've been away from Atlantic City for a while.
But, generally speaking, customer service
everywhere is awful (
some Borgata floor people probably try to have a stiff attitude anticipating a problem),
some dealers take the easy way out by not enforcing some rules and doing what they can to keep the game running (hoping to keep the flow of tips flowing).
Quite often, the person at the top of the ladder does not see what's happening at ground level. Hopefully, there's a Quality Assurance program for everyone in the poker room and it's being used.