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Old 06-06-2021, 09:15 PM   #30026
AA Suited
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by repaupo View Post
Has anyone heard when our tier credits from poker play will be uploaded into the MGM system? I think tier credits are what room offers are based on.
if borgata computer systems is now the same as mgm-nh, then you dont get tier credits.

and if it's not the same, then why create yet another separate computer system?
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Old 06-07-2021, 12:36 AM   #30027
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by AA Suited View Post
if borgata computer systems is now the same as mgm-nh, then you dont get tier credits.

and if it's not the same, then why create yet another separate computer system?
I can't imagine they're taking tier credits away. Too many regs like the lounge
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Old 06-07-2021, 12:38 PM   #30028
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Still waiting on comps from 5/16, anyone else with better luck?
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Old 06-07-2021, 03:11 PM   #30029
kc1988
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by fast11375 View Post
Still waiting on comps from 5/16, anyone else with better luck?
It's really bad that it's taking so long. Has your room offers declined?
Either Borgata is continuing to offer rooms with no comp/tier points or are people losing their comp rooms.
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Old 06-07-2021, 03:16 PM   #30030
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by fast11375 View Post
Still waiting on comps from 5/16, anyone else with better luck?
Did you take your card to the shift podium in the back corner? They can load the comps onto your card.

Quote:
Originally Posted by kc1988 View Post
It's really bad that it's taking so long. Has your room offers declined?
Either Borgata is continuing to offer rooms with no comp/tier points or are people losing their comp rooms.
I still get comps through the end of July (last month of the calendar) and no new tier credits since the switch over.
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Old 06-07-2021, 03:51 PM   #30031
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Yes I will visit the podium next time Iím there. Didnít think itíd take this long :/


In terms of comps, still have comped rooms but somehow only for smoking + hearing/mobility disabled rooms.
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Old 06-07-2021, 03:52 PM   #30032
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by fast11375 View Post
Still waiting on comps from 5/16, anyone else with better luck?
5/22, same. I keep thinking I should try calling the poker room to see if I can ask them by phone to do it...part of my reason for going was to stop the expiration of my existing ECs.
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Old 06-07-2021, 08:10 PM   #30033
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

I last played on 5/15, my tier credits finally updated in my account after weeks of waiting. However, still no comp dollars though. I think I have to go to the podium to load them like Playbig says.
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Old 06-07-2021, 08:17 PM   #30034
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by natureboy View Post
I last played on 5/15, my tier credits finally updated in my account after weeks of waiting. However, still no comp dollars though. I think I have to go to the podium to load them like Playbig says.
I checked and my tier points just jumped up too. However I was told it's gonna be months before comp money goes directly on our cards.
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Old 06-08-2021, 12:45 AM   #30035
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

For those who have gotten comps added, I have a question.

Can you skip going to the podium a couple of times and then say on your third trip get your comps added to your card for the last 3 trips?
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Old 06-08-2021, 12:47 AM   #30036
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by Playbig2000 View Post
I checked and my tier points just jumped up too. However I was told it's gonna be months before comp money goes directly on our cards.

Do you play online? The jump could be from live play and it could be from online play which gets added in monthly the first week of the following month. It also could be the monthly add on from the MGM Credit card as well. That's why I have no idea if I've gotten points for live play or not.
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Old 06-08-2021, 08:48 AM   #30037
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

I can't say if Playbig gets TCs from other sources, but live poker TCs definitely made their way out in the last 24 hours or so.

I went from 0 to 1163, and it couldn't have come from anything but the poker room. No corresponding ECs, though, and my "last trip" is still 2/29/20.
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Old 06-08-2021, 10:36 AM   #30038
BodogPlayer30
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Do you still get comp room offers if you put in 15 comp dollars worth of play in 24 hours?
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Old 06-08-2021, 10:44 AM   #30039
luvscougars
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

If anyone is there today/now (or has been there on a weekday recently) can you tell me whether the outdoor pools are open???

The website says they are only open on weekends but I don't know if that information has been updated with the restrictions being lifted. And, forget about calling! I tried 3 times and was on hold at least 15 minutes waiting each time and gave up.

Thanks to anyone who may know!
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Old 06-08-2021, 12:06 PM   #30040
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by luvscougars View Post
If anyone is there today/now (or has been there on a weekday recently) can you tell me whether the outdoor pools are open???

The website says they are only open on weekends but I don't know if that information has been updated with the restrictions being lifted. And, forget about calling! I tried 3 times and was on hold at least 15 minutes waiting each time and gave up.

Thanks to anyone who may know!
I saw it was open over the weekend but don't know about during the week. It would make sense to close it since they're short staffed, which is the reason for long hold times. Hold times are at least an hour. I was on hold yesterday 1.5hrs making a reservation (couldn't do it on the site bc it's a weekend and it showed a rate so I had to call to use comps) I was driving so it wasn't a big deal. Maybe try pressing 0 then ask for security? Or find another dept. besides customer service/reservations. They said they're short staffed and no one's applying for jobs.
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Old 06-08-2021, 08:30 PM   #30041
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by FromACtoLV View Post
Do you play online? The jump could be from live play and it could be from online play which gets added in monthly the first week of the following month. It also could be the monthly add on from the MGM Credit card as well. That's why I have no idea if I've gotten points for live play or not.
I only play live poker at Borgata (donít even have an online Borgata account) and I definitely earned 855 tier credits from my last poker session there (1/3 NL , just over 7.5 hours of play). Still no earned comp dollars directly to my card though from that session.
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Old 06-08-2021, 08:32 PM   #30042
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by BodogPlayer30 View Post
Do you still get comp room offers if you put in 15 comp dollars worth of play in 24 hours?
Not really sure now with the changes to MGM system but I think itís a good formula to abide by until itís confirmed otherwise
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Old 06-08-2021, 11:45 PM   #30043
TheInvisibleMan
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

If you have a pearl players status card from borgata will any other AC casinos upgrade your card? I am done with borgata and their crappy comps and service.

Thanks in advance for any info on this.
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Old 06-09-2021, 11:09 AM   #30044
TheGramuel
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by TheInvisibleMan View Post
If you have a pearl players status card from borgata will any other AC casinos upgrade your card? I am done with borgata and their crappy comps and service.

Thanks in advance for any info on this.
https://www.caesars.com/myrewards/pr...d-tier-upgrade
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Old 06-09-2021, 02:30 PM   #30045
Maximus215
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

$2/$5 NLH isnt $5 per half hour time anymore?
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Old 06-09-2021, 02:42 PM   #30046
TheGramuel
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

When was Borgata 2-5 time charged?
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Old 06-09-2021, 03:13 PM   #30047
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

It was time for quite a while, maybe always. It's raked since the reopening in October.
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Old 06-09-2021, 03:52 PM   #30048
TheGramuel
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by sirpupnyc View Post
It was time for quite a while, maybe always. It's raked since the reopening in October.
Weird, must be getting it confused with another room, it's been a while since I played there tbh.
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Old 06-10-2021, 05:28 AM   #30049
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Any idea when tournament series will start up again?
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Old 06-10-2021, 03:52 PM   #30050
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Re: Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.04.12

Quote:
Originally Posted by FromACtoLV View Post
For those who have gotten comps added, I have a question.

Can you skip going to the podium a couple of times and then say on your third trip get your comps added to your card for the last 3 trips?
Yes. I usually play the whole weekend and get them transferred Sun mornings to pay for the resort fees when I check out
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