Quote:
Originally Posted by Rapini
Do you have any facts to back this up? Sounds to me like the rantings of a conspiracy theorist or lunatic.
What do you think CET is doing that could be categorized as "rob[bing] the public blind" and asserting "mind control" over its customers?
Whenever they offer a promotion, it is almost impossible to get anybody at Caesars to give you any details. Certainly nothing in writing. Although Borgata has its own problems, they always have something in print with very clear rules about how their promos work. If you have questions or concerns, they actually address them.
With Caesars, forget it. You will get rerouted to other departments so many times you will be more than willing to forgo whatever they were offering you. For example, there will be a shopping spree at Bally's in Oct. I bet no one has even heard of it. I had to call 3 different CET properties and get rerouted 100 times before a VIP host finally revealed to me that she couldn't disclose any details because HER superiors didn't provide her with any. Why not? To force customers to show up at this stupid shopping spree. That's not mind control?
How about most of the floor people at CET in AC? Absolutely clueless about poker, zero customer service skills, and even downright rude and nasty. Hey, I'm not good with people but I don't make 50k a year talking to customers every day. It's a ****ing labyrinth trying to determine who the **** is the supreme poker manager of all 4 properties. It's like trying to get the president's contact info.
Rewards credits, tier credits - greatest mystery of all time. Try getting anybody at CET to tell you how many tier credits are earned at various stakes of poker - **** that, you have to arduously check and calculate the hours you play, tally it up, divide to get a rough estimate.
And the customer service reps on the phone - what a ****ing joke. Multi-billion dollar company can't pay people who are fluent in English. I absolutely dread it when for some reason I must call them.
And who the **** knows what they're doing with the bad beat money. Redistributing it at will, with a tiny percentage actually going towards the real purpose. Why do they even call it a BBJ? It's BBJ, freerolls that no one even knows about, random giveaways to draw people into their poker rooms. Wasn't that why the BBJ was originally introduced?
They don't understand that the reason they don't have a solid player base is not because of promos and other gimmicks. It's for all the reasons mentioned above. If you treat enough people like **** for long enough, eventually even the densest will resent you.
And forget about getting an educated and logical ruling in a poker game when your money is at stake. And as far as seeing the rule book? You might as well ask for open access to the pentagon.