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The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP

07-09-2016 , 11:41 PM
I played on them for the first time last night and today. They look bright from afar, but while playing they don't bother me one bit. The chips are also easier to see with that color as the backdrop. My biggest complain as someone who hasn't played a tourney there in like 3 years is that the old tourney clock was better than bravo to gather info off of IMO.
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07-10-2016 , 12:07 AM
I've gotten used to the tables. W/ the new system, however, food service, floor and chip runner lights are absurdly small and dealers say they all have to go near every now and then to check which is a waste of time.

Also: Double check to see that you're logged in properly. I was swiped in, the light was on, and after 5 hours a dealer told me that I was only listed as 'guest.' One of the floors credited my account, though, but if the 10th dealer hadn't said anything I'd have been out the comps.
The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP Quote
07-10-2016 , 12:43 AM
Yeah, we had some **** shows today with new dealers and when one player left 4 different people moved seats and we didn't get a hand for like 5 minutes. Kevin J was one of the people to move and he moved from the button to a place across the table and was waiting for the button to pass, and he came back a few minutes later and was freaking out because the button was in the same spot and he thought we had already played a round and he would have to post when we were still on hand 1.

But like all thing, it will get better with time. Hopefully they are done hiring new dealers for awhile though. It is tilting in two regards. One having to be on extra alert for mistakes from them and two having to put up with all the people giving the new dealers an extra hard time. Complaining and showing them up loudly about what they are doing wrong only flusters them and makes it worse, idiots.
The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP Quote
07-10-2016 , 12:56 AM
Quote:
Originally Posted by that_pope
The chips are also easier to see with that color as the backdrop.
[ ] ever had green chips
The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP Quote
07-10-2016 , 12:40 PM
Can anyone verify the poker rate and requirements? I see nothing on the website on what the rate is or who to talk to.
The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP Quote
07-10-2016 , 01:38 PM
The only guaranteed rate you can get is the one you are offered and agree to when booking.

On the day of your stay, if they are at a low enough occupation rate, and you have played enough (6, I believe) hours, you speak to a floor supervisor, then they call the front desk, and arrange for you to get the poker rate for that night only. It was $129 last time I was there, not sure if it's changed. As far as I know, this is still their stupid policy.

This is the only room I have ever played in which has this dumb-ass "cross your fingers and hope" rule on getting the poker rate. After once being told verbally that I would get the poker rate at the time I booked the room, but then being denied it when the day actually arrived and I asked for it, I decided to never again give the TSR any of my overnight hotel business, and to dramatically cut back my planned trips to the region to play. I doubt they care about one person, but all I can do is vote with my wallet, and be sure to tell people who ask here about my experience.

YMMV.
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07-10-2016 , 05:18 PM
Why no button straddles allowed? Doesn't that get the house more rake?
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07-10-2016 , 06:24 PM
Quote:
Originally Posted by persianpunisher
Why no button straddles allowed? Doesn't that get the house more rake?
Why do straddles have a threshold stack size?
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07-11-2016 , 12:10 AM
Quote:
Originally Posted by DeadMoneyWalking
Why do straddles have a threshold stack size?
Also a valid question.

On a side note, had a player complain to the dealer about and older lady re-buying for only $70 at the 3-300 table. Thought it was kind of a dick move.
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07-11-2016 , 05:37 AM
Quote:
Originally Posted by DeadMoneyWalking
Why do straddles have a threshold stack size?
Both answers are probably so people go broke slowert
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07-11-2016 , 03:42 PM
Quote:
Originally Posted by dinesh
The only guaranteed rate you can get is the one you are offered and agree to when booking.

On the day of your stay, if they are at a low enough occupation rate, and you have played enough (6, I believe) hours, you speak to a floor supervisor, then they call the front desk, and arrange for you to get the poker rate for that night only. It was $129 last time I was there, not sure if it's changed. As far as I know, this is still their stupid policy.

This is the only room I have ever played in which has this dumb-ass "cross your fingers and hope" rule on getting the poker rate. After once being told verbally that I would get the poker rate at the time I booked the room, but then being denied it when the day actually arrived and I asked for it, I decided to never again give the TSR any of my overnight hotel business, and to dramatically cut back my planned trips to the region to play. I doubt they care about one person, but all I can do is vote with my wallet, and be sure to tell people who ask here about my experience.

YMMV.
When I called and asked about a poker rate, the reservation person said they had no such thing.
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07-11-2016 , 05:13 PM
Quote:
Originally Posted by persianpunisher

On a side note, had a player complain to the dealer about and older lady re-buying for only $70 at the 3-300 table. Thought it was kind of a dick move.
IF she had any chips left (even one) she may add on to the stack for any amount, as long as it doesn't increase the stack to over the max of 300.
( if this is the case the dealer was right to allow it, the player was wrong)

If she was all-in then a re-buy must be for at least the minimum of $100.
( if this is the case dealer was wrong and player was correct, not a dick move, its the rule)
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07-11-2016 , 07:01 PM
It can be the correct rule and still a dick move
The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP Quote
07-12-2016 , 05:44 AM
Quote:
Originally Posted by that_pope
My biggest complain as someone who hasn't played a tourney there in like 3 years is that the old tourney clock was better than bravo to gather info off of IMO.
apparently you can pull up the tourney clock/info on your phone with the bravo app. someone at my table on saturday was showing it to me. kinda neat cuz i agree the old clock was better. everything is alot smaller on the bravo clock

i like the old felt better but whatever. its not terrible i guess. i like the usb outlets now tho
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07-13-2016 , 03:37 AM
So I went and played the bounty donkament last weekend after not playing here for years and it was a total **** show. Three different dealers flipped a card over while dealing out the hands and overall they were extremely slow, one lady tried to ship two pots in a row to the losing hand (and the winners didn't even notice), and they let a guy fold after I pushed and he wasn't paying attention, because he was talking to his girlfriend mid hand, and said call from the SB and threw chips in. Is it always like this? Pretty lame experience overall.
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07-15-2016 , 09:04 PM
I feel they are putting a disproportionate number of the new dealers in the time games so it doesn't cost the house anything by slowing down the raked games.
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07-15-2016 , 09:11 PM
Lots of complaints about it. Tilts me a bit how poorly people treat them. But I'm not as tilted as they are. Also gotten a few freerolls from it due to people complaining.
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07-17-2016 , 11:39 AM
Quote:
Originally Posted by CrazyLond
I feel they are putting a disproportionate number of the new dealers in the time games so it doesn't cost the house anything by slowing down the raked games.
I am going on nothing here but personal speculation, but I highly doubt that they would be so concerned about making a little less rake in the lower-limit raked games that they would specifically want to try to put inexperienced dealers in the time games, when that would likely end up causing lots of complaints and issues from the players in those games, being that there are already plenty of complaints/gripes from the players in those games as-is. I certainly understand that having an experienced dealer can be frustrating, especially, at a higher-limit table; but I'm sure that if it could be reasonably avoided, the supervisors would definitely prefer to keep inexperienced dealers out of those games - for the sake of both the players who play in those games and the dealers who have to deal them while not being experienced or comfortable dealing them. Trust me, it's not as much fun for the dealer as it seems to be.







Quote:
Originally Posted by that_pope
Lots of complaints about it. Tilts me a bit how poorly people treat them. But I'm not as tilted as they are. Also gotten a few freerolls from it due to people complaining.
I want to specifically comment on this, because it seems as though many people don't care at all about this issue right here.

Besides it being common courtesy and simple human decency, it seems as though many players fail to realize or understand that when a dealer is nervous/uncomfortable and they make a mistake while dealing, when the players at the table harshly criticize, complain or berate them, it only makes the dealer more nervous and uncomfortable and likely only serves to make them more prone to make additional mistakes. I am speaking from experience, and I can say that once you make a mistake dealing, especially at a higher-limit game, there's a good likelihood that you will continue to make mistakes, IF you don't calm down and regain your composure and focus.

And when the players decide that they want to loudly or rudely complain and criticize you, it really is a highly stressful and unnerving position to be in.

So, even if some poker players aren't concerned with being courteous or civil human beings towards a poker dealer who has just made a mistake, it would actually be self-serving for them to try to be a little more considerate or courteous when a dealer makes a mistake, as their harsh treatment of them will most likely only cause more mistakes to be made.

For the record, I can completely understand being disappointed or frustrated when a dealer makes a mistake, particularly, when it's one that costs you money. However, if anyone is familiar with the phrase, "You catch more bees with honey than you will with vinegar," they should try to realize that it is OK to say something about a mistake, and to even try to help a dealer after they have made a mistake or when they are in the process of making one, but, that, realistically, no good comes from being rude or mean-spirited or from belittling someone while they are trying to do a good job in what is a fairly stressful and high-pressure situation.

And I would like to say this, too, while admitting that I realize that it's often not going to be a popular position to take, but if you are at a table when a dealer makes a mistake and a player(s) start to be rude and disrespectful or are harshly criticizing and berating the dealer, please feel free to speak up and actually defend them. I can guarantee you that it would be a genuinely-appreciated gesture.

And I don't know if many poker players are actually familiar with it, but there is this thing call the Golden Rule.



Sent from my Nexus 5 using 2+2 Forums
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07-17-2016 , 11:56 AM
I agree 100% but that is never going to happen at the poker table. Some people play poker specifically so they can feel high and mighty over a dealer.
The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP Quote
07-17-2016 , 12:10 PM
Quote:
Originally Posted by persianpunisher
Also a valid question.

On a side note, had a player complain to the dealer about and older lady re-buying for only $70 at the 3-300 table. Thought it was kind of a dick move.
Quote:
Originally Posted by UbinTook
IF she had any chips left (even one) she may add on to the stack for any amount, as long as it doesn't increase the stack to over the max of 300.
( if this is the case the dealer was right to allow it, the player was wrong)

If she was all-in then a re-buy must be for at least the minimum of $100.
( if this is the case dealer was wrong and player was correct, not a dick move, its the rule)
Quote:
Originally Posted by DeathDonkey
It can be the correct rule and still a dick move
Maybe in thw way its brought up, if he was a dick about it that's one thing.

If the player merely brought the rule to the attention of the dealer(who should be doing it) then, no not a dick move.

If the dealer allows it this time, then what about someone who witnesses it and wants to try it "because i saw a dealer let it go this one time". Soon, everyone wants to try it and the rule becomes ineffective.

Allowing it (or any other rule violation) for the "sake of customer service" for one person doesn't take into account the fact that by accommodating one player you are essentially UN-accommodating the other 8 players( or others that witness or hear about it) at the table who DO follow or are forced to follow the rule at other times. Why cant they do it then?

The we get a thread here, "dealers and floor are SO inconsistent", etc.
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07-17-2016 , 12:15 PM
That's true. But overall I think people at talking stick treat the dealers pretty well compared to other rooms i've played in. L.A. is especially bad if you've ever played there.

Fwiw I haven't personally berated any of the new dealers as far as I know. Sometimes I or someone else will say something to try to help an inexperienced dealer out. And sometimes you just have to say 'stop' if one's about to send the pot to the wrong person or whatever. But I haven't seen much that I'd consider abuse.

Still, it's frustrating when you play a total of 7 hands in a down.
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07-17-2016 , 03:01 PM
Quote:
Originally Posted by AzAssassin
.

I want to specifically comment on this, because it seems as though many people don't care at all about this issue right here.

Besides it being common courtesy and simple human decency, it seems as though many players fail to realize or understand that when a dealer is nervous/uncomfortable and they make a mistake while dealing, when the players at the table harshly criticize, complain or berate them, it only makes the dealer more nervous and uncomfortable and likely only serves to make them more prone to make additional mistakes. I am speaking from experience, and I can say that once you make a mistake dealing, especially at a higher-limit game, there's a good likelihood that you will continue to make mistakes, IF you don't calm down and regain your composure and focus.

And when the players decide that they want to loudly or rudely complain and criticize you, it really is a highly stressful and unnerving position to be in.

So, even if some poker players aren't concerned with being courteous or civil human beings towards a poker dealer who has just made a mistake, it would actually be self-serving for them to try to be a little more considerate or courteous when a dealer makes a mistake, as their harsh treatment of them will most likely only cause more mistakes to be made.

For the record, I can completely understand being disappointed or frustrated when a dealer makes a mistake, particularly, when it's one that costs you money. However, if anyone is familiar with the phrase, "You catch more bees with honey than you will with vinegar," they should try to realize that it is OK to say something about a mistake, and to even try to help a dealer after they have made a mistake or when they are in the process of making one, but, that, realistically, no good comes from being rude or mean-spirited or from belittling someone while they are trying to do a good job in what is a fairly stressful and high-pressure situation.

And I would like to say this, too, while admitting that I realize that it's often not going to be a popular position to take, but if you are at a table when a dealer makes a mistake and a player(s) start to be rude and disrespectful or are harshly criticizing and berating the dealer, please feel free to speak up and actually defend them. I can guarantee you that it would be a genuinely-appreciated gesture.

And I don't know if many poker players are actually familiar with it, but there is this thing call the Golden Rule.



Sent from my Nexus 5 using 2+2 Forums

Fwiw, I can only speak to the game I play but the players for the mlst part have been quite respectful and tolerant of some mistakes. Some w dealers have sat down and said I'm new please help me if I need it and the players say no problem if you are unsure just ask first so there's no mistake. Easy o correct problem before it happens. We get out maybee a hand less but few mistakes, they learn the games and no problems.

You also need to understand that I'm trying to play fairly high stakes games and focus my attention to the hands in question. That becomes increasingly difficult when I need to take my focus away from the hand in question and turn it to, did the dealer remember to burn, did they give the cards in right order, etc etc

When the following happens it's very tough to focus on the game in question: super stud, we say deal 4 down and 1 up . Hand 1: 3rd street dealt face up (no big deal but deal 4 down...) hand 2: 4th street dealt face up (that's not even a game) hand 3: 5th street dealt face down (that one sucks becusse it's a misdeal) hand 4: dealt to right of button in 5 seat rather than 1 seat since its stud (easy miStake to make but odd to do on 4th hand of down). Hand 5: everyone gets cards but after 4th street action over realize they forgot to burn.

Of course this doesn't give players a right to treat anyone poorly and yelling at the dealers won't help improve the situation. That being said, hopefully there is something that can help make the games better for players and dealers.

Last edited by Jon_locke; 07-17-2016 at 03:16 PM.
The Arena Poker Room at Casino Arizona's Talking Stick Resort (Scottsdale, AZ) -- FAQ in OP Quote
07-17-2016 , 06:58 PM
Quote:
Originally Posted by Jon_locke
Fwiw, I can only speak to the game I play but the players for the mlst part have been quite respectful and tolerant of some mistakes. Some w dealers have sat down and said I'm new please help me if I need it and the players say no problem if you are unsure just ask first so there's no mistake. Easy o correct problem before it happens. We get out maybee a hand less but few mistakes, they learn the games and no problems.

You also need to understand that I'm trying to play fairly high stakes games and focus my attention to the hands in question. That becomes increasingly difficult when I need to take my focus away from the hand in question and turn it to, did the dealer remember to burn, did they give the cards in right order, etc etc

When the following happens it's very tough to focus on the game in question: super stud, we say deal 4 down and 1 up . Hand 1: 3rd street dealt face up (no big deal but deal 4 down...) hand 2: 4th street dealt face up (that's not even a game) hand 3: 5th street dealt face down (that one sucks becusse it's a misdeal) hand 4: dealt to right of button in 5 seat rather than 1 seat since its stud (easy miStake to make but odd to do on 4th hand of down). Hand 5: everyone gets cards but after 4th street action over realize they forgot to burn.

Of course this doesn't give players a right to treat anyone poorly and yelling at the dealers won't help improve the situation. That being said, hopefully there is something that can help make the games better for players and dealers.
First off, thanks for taking the time to reply to my post and share some player input with me. Secondly, thanks for trying to be reasonable about the situation, and I mean that sincerely.

Without trying to go overboard and let my OCD get the better of me, if I could just offer a specific response to what you mentioned in your post about playing a relatively high-limit game and needing to focus on your play, I would just say that it is not exactly easy to sit down at 40-80 and deal the mix games comfortably; especially, when you have not dealt or played them before. And with the stress and tension that comes with dealing those games, the players lack of consideration and understanding is not exactly conducive to helping dealers become familiar with and comfortable dealing the game.

Also, it would be nice if people would try to keep in mind that dealers don't get to sit in the game for several hours hours at a time and casually get to become familiar with all of the rules and nuances of the game, like many of the players do.

It's actually a really difficult situation to be in as an inexperienced dealer (or even a dealer with lots of experience who just hasn't dealt those mix games and isn't familiar with them), because players want you to do a good job of dealing the game (and you, as a dealer, want to be able to do a good job dealing them), and most of the players don't want you to be overly-slow dealing it, but it's hard to get good at dealing the game, which would improve your speed, when the players make you nervous and uncomfortable and you basically constantly have to worry about making a mistake and being ridiculed and embarrassed and disrespected.

Basically, in a nutshell, if the players were to make a little more of an effort to be nice and helpful to the dealers who struggle dealing some of the games, it would be beneficial to everyone at the table, players and dealers.

By the way, I'm not certain, but I think I know who you are, and if I'm right, you are, indeed, nice and respectful and I don't recall seeing you ever berate or mistreat a dealer. And I would like to let you know that kindness and respect are always very much appreciated!

Also, with regards to the super stud situation that you described, seeing as a dealer evidently made the multiple mistakes that you described, I would have to think that was mostly brought on/contributed to by the dealer being extremely nervous. Which you and I obviously both realize is not a good thing for anyone.

Sent from my Nexus 5 using 2+2 Forums
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07-17-2016 , 08:19 PM
I had one dealer come up and ask me if I could write down the unique games we played on a piece of paper for her so she could familiarize herself with the rules and home and practice dealing them to herself and home (and reading showdowns). I was more than happy to and she went from very in-experienced to being a very good mix dealer in a short period of time.

While I don't expect everyone to do this, surely you would agree it would be the most constructive step for getting better at dealing certain games
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07-19-2016 , 08:07 PM
So any news on who's hosting the state tournament this year? I thought Phil Helmuth did a great job, but I'm sure he costs too much. Tom Schneider was meh, and Tiffany Michelle was horrible. Not sure why they really even have a host, I wouldn't think it adds many people to the tournament who wouldn't normally buy in anyways.
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