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WU Deposit Error WU Deposit Error

08-08-2011 , 11:01 PM
I tried to deposit $200 on to Lock today via Western Union to play O8 and mtts but when I try to type in the MTCN into the confirmation page, I get a message saying "An error occured while proccessing your request, please contact support."

Anyone have any idea why this is? I am an American player but I had an account before they stopped accepting U.S. players. This is the first time I tried to deposit (do you have to have deposited before they stopped accepting?) I made sure that I sent everything to and from the correct names and the transaction was sent in USD. I emailed support and have yet to get a response. Someone please help me! Posted in the Internet Poker main forum and was advised to post here.

regards,

wutangpoker
08-09-2011 , 11:08 AM
Can you forward the e-mail you sent support to rizen@lockpoker.com if it hasn't been answered yet and I will make sure it's followed up on.

Thanks

-Rizen

Quote:
Originally Posted by wutangpoker
I tried to deposit $200 on to Lock today via Western Union to play O8 and mtts but when I try to type in the MTCN into the confirmation page, I get a message saying "An error occured while proccessing your request, please contact support."

Anyone have any idea why this is? I am an American player but I had an account before they stopped accepting U.S. players. This is the first time I tried to deposit (do you have to have deposited before they stopped accepting?) I made sure that I sent everything to and from the correct names and the transaction was sent in USD. I emailed support and have yet to get a response. Someone please help me! Posted in the Internet Poker main forum and was advised to post here.

regards,

wutangpoker
08-09-2011 , 02:51 PM
Thank you for your reply, but support has already corrected the issue. I would like my doomswitch turned off, however... Never run worse in my life than today. (just kidding btw-- tho not about the run bad).

      
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