Quote:
Originally Posted by thenextlevel1
When you post your bashing of Lock everywhere you must have a purpose right? There must be something your are trying achieve by your posts. They have told me that they are having processing issues. I wish I had my money faster, but your posts are not doing anything to help me or anyone else achieve that.
The purpose is so that more people will be aware of what is going on and don't blindly deposit and end up in the same spot you are in or worse. If you need help in processing then I suggest you direct that to Lock and demand a response and direct your frustration where it belongs. I can't help you in processing your cash out. And it seems they aren't responding to you in a professional manner
Heres my perspective and this is not intended as a brag. ok? I worked in upper management and I also ran my own business. I am literally shocked and scratch my head everyday with the responses and non responses that I see from Lock, Larsen, and Shane. Mindboggling! Marketing 101! Customer Service 101! Its as if you have people who have no concept of how to run, manage, or conduct a business in charge of this sinking ship. I have also been around the block enough times to know when a business is on its last legs. All the signs are there and I could list at least 10 off the top of my head. But you probably don't want to hear them, so I wont bother. You want your money before they sink and you want people to keep quiet because you think this will lessen the chances of you getting paid. Hey, if they have segregated funds like they have said, none of you have a thing to worry about. But, do you believe them?
Quote:
Originally Posted by Mennas Joint
Bictor, I'm sorry, I honestly have nothing personal against you but.. So many of your posts are just head scratchers.. Of course nobody is happy w the current situation. Why would you even post a question asking 'do you feel like you are being treated well as a customer?'..
Because this would be great feedback for Shane and Lock if they truly want to improve service. Its called "Voice of the Customer" and most companies embrace it.
Quote:
Originally Posted by Mennas Joint
Do you expect him to say he is happy waiting 5 months?? I mean, so many of your posts are just pure trolls asking worthless questions. Like, in a different thread: 'how many employees does lock have?' Like, who cares? Seriously?
It gives you a good idea if they are a substantial business or a fly by night company being run out of a condo in Vancover. And criticism is not "trolling".
Quote:
Originally Posted by Mennas Joint
These threads would be so much more beneficial by just sticking to pertinent information that the majority of people actually care about: their money and their cash outs..
There are several cash out threads and have you been reading the responses?
I've sent sent dozens of requests to lock and no responses
Shane does not respond to my emails
its 3-4 months and I have not been "verified" yet
Quote:
Originally Posted by Mennas Joint
I get it, it's good to inform the public that there are some current issues w lock poker. But what is the point of beating a dead horse over and over and over and over again. What does it solve..
Some issues eh??? Because those who fail to learn from history are doomed to repeat it.
Quote:
Originally Posted by Jah Onion
My point is there are different ways of "shining the light" and it is my personal opinion that the aggressive one, at least in this case, doesn't seem to be working.
I don't think posting comments on a public forum constitute an "aggressive" approach. I could think of several more aggressive approaches that consumers could and should take. But the passive approach of people begging to be put on lists so shane can chase it up isn't working. Sending dozens of emails to shane that he does not answer is not working. Shane talking about batches, lists, and pipes isn't working. The lies, evasive answers, and non responses is not working. And a CEO hiding in her condo in Vancover is not working either. And I don't think your approach will work. Go through any Lock thread and you can see Shanes pat responses and non responses. They aren't going to change no matter how nice you are to him. Look at the cash out report. Its getting worse and not better and shane can gloss over that any way he wants, but facts are facts.
And to those of you (not you Jah) who want to throw out the "trolling" accusation- STFU! Lock, Larson, and Shane deserve to be hit often and hard because they have earned it! They deserve it! And it should continue! You guys need to get a new playbook because your sounding kinda whiny. You are not going to stifle debate and get people to keep quiet with this lame strategy. If you want to attack the trolling, go after the self centered nitwits who have attacked SGT, DCI, and Cashout Report Guy. People who have not taken a dime from you but have tried to shed the light on a scam and to warn others. They should be commended for their honesty and integrity as they have provided a valuable service to the poker community. Oh no, I just trolled again..................
Last edited by Mike Haven; 07-21-2013 at 03:21 PM.
Reason: 3 posts merged