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Where to Verify Account

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01-21-2013 , 02:12 PM

DK3

centurion

Join Date: May 2012 Posts: 119

I have been looking every where to find where I go to verify my account but can not find it. Where do I go?

01-21-2013 , 11:47 PM

jamthe3

banned

Join Date: Dec 2006 Posts: 1,269

Quote:

Originally Posted by DK3

I have been looking every where to find where I go to verify my account but can not find it. Where do I go?

Admin button from client is the easiest way.

01-27-2013 , 03:58 PM

nikelin

newbie

Join Date: Sep 2012 Posts: 15

can't get verify mail

01-27-2013 , 04:23 PM

jamthe3

banned

Join Date: Dec 2006 Posts: 1,269

Quote:

Originally Posted by nikelin

can't get verify mail

not sure what you're asking here. if its you want to know if you're verified, email them again to ask and then check your spam/trash folder to see if it lands there. Usually responses to specific emails (in my case at least) go straight to my inbox; but emails generated from their end go to my spam for some reason.

if you're looking to verify, you can do it through the admin popup when you click that button from the client

02-12-2013 , 05:44 PM

transversal

grinder

Join Date: Dec 2009 Posts: 628

Quote:

Originally Posted by jamthe3

Admin button from client is the easiest way.

I'm looking for this option. I thought it was on the cashier button, but it wasn't there. I placed a withdraw request expecting them to say something like I need to be verified. It took the request.

I don't see it on the Admin page either. Is it no longer necessary to be verified? Or maybe it doesn't matter since folks are having a hard time getting paid in the first place.

02-12-2013 , 07:10 PM

The Horny Rhino

journeyman

Join Date: Jun 2012 Posts: 248

Quote:

Originally Posted by transversal

Just email security@lockpoker.eu and ask if you need to be verified. They will tell you whether or not they still need info from you. Be aware it may take up to 48 hours for them to get back to you. I've had times where they have gotten back to me in under 3 hours as well so it varies. (although many here will tell you its closer to 48 hours)

Last edited by imjustshane; 02-13-2013 at 11:40 AM. Reason: Fixed email address

02-13-2013 , 11:41 AM

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

As Rhino posted you can email security to check for you, but in general if more verification is needed from you they will request it. Otherwise you are fine to withdraw.

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