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vip points to cash

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04-14-2012 , 08:12 PM

Number1Hater

Confused About Butt Stuff

Join Date: Aug 2008 Posts: 14,109

i am a white vip for the month and can exchange 1k points for $10. when i go into 'exchange vip points for cash', i can't redeem anything.

any help would be great.

04-14-2012 , 09:51 PM

vanity02

journeyman

Join Date: Jan 2011 Posts: 354

Bump would like to know as well

04-15-2012 , 09:52 PM

Number1Hater

Confused About Butt Stuff

Join Date: Aug 2008 Posts: 14,109

@vanity, u have to go into your vault and create a 4 digit pin number and also a security question. after that, it lets you convert points to cash.

04-17-2012 , 04:51 PM

AMEC0404

banned

Join Date: Jan 2010 Posts: 875

i have full access to the vault, set up PIN and security question and yet I cannot redeem points for cash. I emailed support about it and have not got a reply (surprise).

04-17-2012 , 05:14 PM

LTT777

old hand

Join Date: Oct 2010 Posts: 1,264

Did you click on the points redemption link directly under the vault? There was a points redemption page in the old player admin that will no longer work, so that could potentially be your issue.

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