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Very serious software problem Very serious software problem

07-20-2011 , 10:59 PM
Tonight at two tbls the amount in my chip stack keeps varying. That is the displayed amount below my name changes from hand to hand or sometimes just reports the wrong amount.

Right now I'm in teh 27.50 2k and according to my display I have 4287 tournament chips but when I ck the lobby I only have 3678. The number in teh lobby is correct. This was also happening when i was in the $11 2k turbo earlier it would fluctuate from ~12k to 6k back to 12k.

What's going on?
07-21-2011 , 09:48 AM
Quote:
Originally Posted by TheVillageGrinder
Tonight at two tbls the amount in my chip stack keeps varying. That is the displayed amount below my name changes from hand to hand or sometimes just reports the wrong amount.

Right now I'm in teh 27.50 2k and according to my display I have 4287 tournament chips but when I ck the lobby I only have 3678. The number in teh lobby is correct. This was also happening when i was in the $11 2k turbo earlier it would fluctuate from ~12k to 6k back to 12k.

What's going on?
Please PM or e-mail me with what OS you're running Lock on as well as approx what time it was happening. If you happen to have the tournament #s that might be helpful as well. I'll get your request to the proper technical people to look into.

did you try restarting the software during the break or anything like that to see if it helped? The more info we can pass along the better...

-Rizen

      
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