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07-04-2012 , 05:48 PM
#1
The JO Show 601
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centurion
Join Date: Feb 2011 Posts: 118
I am a RB player and the vault was activated by support when they deposited my retroactive bonus from the month of June.

If i do not qualify for the minimal VIP points this month to unlock the Vault will I still have access?

Basically does the vault access go away if one does not reach vip in a given month?

Thank You
07-04-2012 , 06:56 PM
#2
slimshady1999's Avatar
slimshady1999
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Pooh-Bah
Join Date: Nov 2011 Posts: 4,313
Not sure about others but my vault doesn't go away. I asked support to activate my vault (I'm on rakeback) a few months ago back when they were on merge. I've taken a month or two off before and my vault is still there and usable
07-04-2012 , 06:59 PM
#3
The JO Show 601
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centurion
Join Date: Feb 2011 Posts: 118
Quote:
Originally Posted by slimshady1999
Not sure about others but my vault doesn't go away. I asked support to activate my vault (I'm on rakeback) a few months ago back when they were on merge. I've taken a month or two off before and my vault is still there and usable
Cool, thanks a lot.

I can't imagine them removing my vault especially if I have funds in there. But this site has been so buggy it would not surprise me.
07-04-2012 , 08:13 PM
#4
imjustshane
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Lock Poker Representative
Join Date: Mar 2011 Posts: 2,661
Once you have the vault you keep the vault.
07-04-2012 , 09:38 PM
#5
The JO Show 601
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centurion
Join Date: Feb 2011 Posts: 118
Thanks Shane
07-05-2012 , 01:53 PM
#6
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mirinmycards
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journeyman
Join Date: Jun 2010 Posts: 287
I was supposed to have the Vault last month but never got it. I was VIP for a while, earned over the required amount, but switched to RB. Still no access.
07-05-2012 , 01:58 PM
#7
imjustshane
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Lock Poker Representative
Join Date: Mar 2011 Posts: 2,661
Quote:
Originally Posted by mirinmycards
I was supposed to have the Vault last month but never got it. I was VIP for a while, earned over the required amount, but switched to RB. Still no access.
Shoot me your email address and I can chase up the support guys for you.
07-05-2012 , 02:09 PM
#8
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mirinmycards
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journeyman
Join Date: Jun 2010 Posts: 287
Quote:
Originally Posted by imjustshane
Shoot me your email address and I can chase up the support guys for you.
Thanks, Shane!

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