This new cashout policy should NOT be retroactive for players who requested a cashout before the policy was made.

That is just unfair.

If you want to make ******ed policies, then whatever, its your business, but dont punish everyone who was making legitimate transactions beforehand.

CERTAINLY you guys have a way of determining who and who wasn't abusing the system, and can transfer funds accordingly...

^^ That was a much more helpful post than the previous ones. Even if it doesn't answer people's questions, it answers the implicit question of whether or not they're even listening.

What exactly have you been doing all this time? This has been going on for quite a while, so you've had more than enough time to "listen carefully" and respond.

sgt rj - I don't think that makes any sense at all. And, as you observed, the logic makes no sense either.

When do funds go from "transferred" to "winnings"? Nobody knows.

I have a $0 balance. I receive a transfer for $1,000. I play a bunch and lose a bunch and my balance goes down to $100. Then I luckbox a tournament and win $2000 and now have a balance of $2100.

How much can I now cashout? Am I limited to $1100? Did I "lose" $900 of my money and now I have "won" $2000 so I can cash that out?

What if start with $1000 transfer, play one hand and lose $50, and then play another hand and win $50? If I am now allowed to cashout $50 because I have "won" that...then that means they have a play-thru requirement....but they are simply too stupid to call it a play-thru requirement. But it is possible they might actually refer to those $50 as "winnings". That's what I'm hoping anyway.

In the admin page on Lock it lists your total amount bet and total amount won. So if I play a lot in a given month and am up $500 it will say that I have wagered $12,500 (total bets across all of my hands) and I have won total of $13,000...for net profit of $500.

So it actually is possible that their terminology is just so idiotic that they don't know what they are saying. Obviously that does not appear to be the case at this point. But they are so weird and unclear on just about everything that it really would be a good idea for them to explain further.

What is the current policy?

No. If they do not want to cash out transfers, then they don't allow transfers. Letting players perform transfers and then just keeping the transferred money is not an option, legally, ethically or morally.

Whether or not you transferred before or after some date is irrelevant.

Thank You. (being 100% sincere).


Shane, see my post just above this one as well as my separate thread for ways in which you can clarify what a player can expect when they receive a transfer. Thanks.

Funny you say that. One of the lock 'pros' has been playing on Seals With Clubs and when several members were bringing up issues with Lock in chat there, he said if Lock ever did go under, would be the fault of 2+2 and threads like these for ruining Locks rep and causing panic.

Also said if he binked a tourney at the WSOP this year would buy up all the funds he could on the cheap. So one time, I guess?

Sent from my Samsung Galaxy S II

+1000.


Shane, for about the 1,000th time: Please explain the current policy.
Do so immediately please.

You can address further reviews of this policy when anything happens there. But the simple question of "what is the current policy and how does it work?" needs to be answered immediately.

Please do so. Right now.

Think we will see Shane here soon

how does it take 10 days to clarify the transfer policy? should take 10 seconds.

They're obviously rewriting their policy right now.

"Panic" implies an acute phase of irrationality. Lock is ruining its own rep, and has been for a long time now, because 1) Lock has circled the wagons and isn't letting any information escape and 2) after a while, customers treated poorly take their business elsewhere rather than deal with the indignity and shadiness and hassle (and maybe have to sell for 30c on the dollar).

If 2p2 is posting malicious rumors that you can't get a straight answer from the security team, or that Lock is changing their TOS mid-game, or that their CSRs come in, post once, and leave...then the pros should thank 2p2 for the heads up.

Just to clarify the 'couple of months' statement was in response to the player saying they were travelling for a while and I wanted a clear as possible picture to pass onto the cashier team.


Myself and the pros have been passing along all of the hypotheticals we find so that the management has a very clear picture of the situations players are asking about.

Since there are vocabulary issues here (There are many ways to define which funds in a poker account have been "won"), you guys should clarify by providing a number of examples.

E.g., Alice starts with $A in her account, receives a transfer for $B and plays a cash game hand in which $C are wagered and wins a pot of $D dollars. Alice now can cash out $X.

It would be nice to know who said this, and that person should be outed. I can think of one prominent Lock pro who plays on SWC, but would rather see it stated by someone who saw the chat, or admitted to by the pro himself.

I see what's you're saying, Bob.

Whatever, we're going to wait another week at least. The players have been asking for a clear policy for almost two weeks now.

The communication on Lock appears to rival FTP at it's worst.

Also LOL at blaming players for not putting up with any more bull**** being the cause of Lock's problems. Definitely out whoever came up with that line so they can be roundly criticized as they deserve.

Shane,

You you or lock poker ever plan on making an announcement as to what your cashout policy on transfered funds is?

Sorry. Am 98% sure it is Bret Jungblut. Someone else said Micon confirmed was his account, but as is Seals, can't say 100% for sure.

Sent from my Samsung Galaxy S II

really doesn't matter now what it is, im getting the feeling it would change at any moment . I guess it depends on there cash on hand as to what the policy is and that would change daily as new deposits come in. they could have had a policy up in the 14 days but I imagine there crunching the numbers and stalling like with cash outs .

I agree that they should answer. I'm just saying from a Lock point of view the answers we are asking for might not be in their best interest to unveil because they may be incriminating.

100% this

Shane's reason for the cancelled withdraws: (due to a network of affiliates conspiring against Lock and its current value in the marketplace as a means of profit we have suspended withdraws on accounts that have p2p transfers). Lock is leading us to believe that they are protecting the value of their dollar for the sake of the players. All the while Lock itself is driving down the value even further in the process. Even if the claim about the affiliate conspiracy is true Lock is the bigger villain here for making the entire customer base pay for the irresponsible actions of a few people. How is stopping a few affiliates from hustling Lock money in the marketplace justified by Lock stealing even more money from the entire player pool? The answer is: its not!

Honestly, you guys should easily be able to figure out how to communicate this yourselves. You have a transfer policy right now. What is it? Every other site in existence can answer the simple question "what is your transfer policy?" Please do so.now.

Shane, my two cents agrees with this (slightly altered) post:

Back in late October 2012, Merge halted player transfers 2-3 days after informing the public. It was sudden and abrupt move but they improved cash-out times from 3+ months then to about 1 month (and change) currently. Bovada is another US-facing site that doesn't allow xfers and is doing well.

Lock should follow that lead and just stop xfers, and definitely get rid of the "not cashing out xferred money" rule. As far as the affiliates abusing the prioritized cash-out privileges and making money with trading, just have the security team do their job on reviewing cash-outs and things will balance out especially if transfers are gone. No more abusing the xfer system, no more charges of Lock being unethical and keeping people's money (which I like to hope isn't the intent of the current status. I like to think of it as stalling until something can be figured out--such as what I suggested).

Jen, Shane, Chris, G911.... hilarious statements. I could crack off from laughing reading all those meaningless statements if it wasn't so sad.

Some of you guys must really think us poker players that don't have their name tag out there have been dropped on the head when we were born.

Sick, I go offline for two weeks and the world goes apes**t.

We appreciate that yourself and the pros have been passing along the hypotheticals to management as you rethink policies, but what is the current policy regarding transfers? There are a lot of people hanging here.

Lock's recent communications to individual players have stated that the policy is to simply confiscate the transferred funds, and furthermore, that this policy is not subject to change. This stated policy is so outrageous, that it's left everyone here spinning - even your pro representatives are flabbergasted once they've been informed.

Is it in fact Lock's official current policy that all transferred funds are to be confiscated from the players?