Shane, there are 4 clear issues that by not addressing you are jeopardizing the future of your company
1-
Segregated and safe player funds. This can be confirmed by a private audit and according to an experienced accountant can take as little as 1-2hrs.**
2-
Clear statement with precise information on p2p xfers, what was going on before hand, and what the play through requirement is. There has been severe miscommunication on this.
3-
ROW and USA cashout times. When will they improve? What options will be available? What times can we expect?
4-
Portugal Trip Truth- Did Portugal/visiting france involve using our funds to pay for expenses? Are these lavish trips appropriate to make while this is all going on?
By not answering these questions, you are letting the future of Lock in the hands of fear mongering and speculation that will result in Lock's volume and thus revenue drastically dropping*. I imagine that even if cashouts return, most people would instantly withdraw and leave your site, its crucial you address these questions in a PSA
*It has been posted numerous times in other threads that traffic has dropped over 50%, and that number is likely to increase as threads in this forum and NVG are being linked to reputable poker sites (over 700 people were reading the lock subforum a few hours ago)
**
http://forumserver.twoplustwo.com/sh...&postcount=787