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Tournament Tickets and Deposit Bonus during switch Tournament Tickets and Deposit Bonus during switch

06-29-2012 , 09:57 PM
When they originally sent information about the switch to revolution, they indicated that they would transfer all account balances and tourney tickets. My balance arrived securely, and they even processed a withdrawal within about 3 weeks(not too bad). I am still however missing my tourney tickets. I have e-mailed support three times. They not only have not resolved my issue, they have not even responded to my inquiries. On a lesser note I am also missing my deposit bonus. Has anyone else had issues with retrieving their tourney tickets? I had several including a $530 ticket so it is a little frustrating. I am considering clearing out my account as the lack of response has a disturbingly FTP type feel to it.
07-02-2012 , 12:17 PM
Quote:
Originally Posted by kzpqrm
When they originally sent information about the switch to revolution, they indicated that they would transfer all account balances and tourney tickets. My balance arrived securely, and they even processed a withdrawal within about 3 weeks(not too bad). I am still however missing my tourney tickets. I have e-mailed support three times. They not only have not resolved my issue, they have not even responded to my inquiries. On a lesser note I am also missing my deposit bonus. Has anyone else had issues with retrieving their tourney tickets? I had several including a $530 ticket so it is a little frustrating. I am considering clearing out my account as the lack of response has a disturbingly FTP type feel to it.
Forward your last correspondence to me (rizen@lockpoker.com) and I'll make sure someone looks into it and responds to you ASAP.

Thanks

-Rizen

      
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