Quote:
Originally Posted by imjustshane
Most players talk about PS and FT in this argument but there is a very important difference between them and us, they dont accept US players. Everything is much easier with processing when you dont accept US players. And the notion that ROW processing is completely unrelated to US processing for a company working in both markets is just wrong.
No one has mentioned PS or FT when arguing that other poker sites are much better at cashouts, ROW and US than Lock.
We are talking about MOST of the other sites, many of which rival the player pool size as Lock. Some are even on the same network as Lock, but use their own cashier.
Shane, do a comparison of the Lock section here on 2+2 with all the other poker sites' sections and you will see that aside from Everleaf and paynorake, Lock is by far the worst in regards to cashout times.
Case in point: Reps from other sites, see post above, are now even coming here to show you it is YOU who are wrong about this.
If you discount the complaints here on 2+2, say they are nothing more than a small percentage of the overall picture, then why even have a presence here on 2+2? Why do other sites?
Sites see that 2+2 and other boards are a vital part of this industry. While it appears that other sites use this platform to actually inform it's player base and help the site to make improvements, it seems Lock merely uses it as a place to deflect responsibility for issues and place blame on everything else.
I understand that you just connect people to the appropriate team within your agency and relay information that is given to you, but after you have been told by hundreds of players that after giving you their information NOBODY got back with them, you should see that there is a serious problem in your company.
Last edited by poguemahone1; 12-19-2012 at 03:53 PM.
Reason: posting above