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Shane: Memory Refresher Thread for 5 Month Old Cashouts Shane: Memory Refresher Thread for 5 Month Old Cashouts

06-02-2013 , 09:43 PM
How in the holy hell do they end up issuing a check to the wrong person?

The level of incompetence here is really staggering.
06-02-2013 , 09:45 PM
Do read the entire story..

I mean, obviously it shouldn't really have happened, but putting it as simple as that is unfair too
06-02-2013 , 10:31 PM
Quote:
Originally Posted by SenorKeeed
I got a check, I had it mailed to my dad because I was traveling. When he sent it to me I saw that these morons made the check out to my father. He's not comfortable cashing it or signing it over to me because it's shady as hell and he doesn't want anything to do with it. I don't blame him one bit. Well, hopefully lock will re-issue it, guess it's time to start the clock on five months waiting again.
You cannot be serious. How the hell would him signing it over to you affect him one bit? Its not a fake Publishers Clearing House check ffs.
06-02-2013 , 10:35 PM
Quote:
Originally Posted by Schwatt
You cannot be serious. How the hell would him signing it over to you affect him one bit? Its not a fake Publishers Clearing House check ffs.
I tend to agree with this. In no way, shape, or form am I suggesting that it wasn't issued to your father... but he doesn't hold any liability for trying to cash it or even signing off on the check.. There's really no reason for fear.

Although I'm sure there are some people who just wouldn't want to do it out of their own fear. Still, I stand by my statement of "There's really no reason for fear".
06-02-2013 , 10:35 PM
He doesn't want anything to do with it.
06-02-2013 , 10:39 PM
Quote:
Originally Posted by SenorKeeed
He doesn't want anything to do with it.
My mom HATES gambling. But by God, if I got a check for my money that I've been waiting on for 5 months now and it was sent to her house in her name, she's cashing that damn check. I don't care what I would have to do, she's doing it. Just saying.
06-02-2013 , 10:47 PM
Yeah I'm not going to ask my dad to do something he's not comfortable with just so I can get a few thousand dollars faster.
06-02-2013 , 11:06 PM
Quote:
Originally Posted by SenorKeeed
Yeah I'm not going to ask my dad to do something he's not comfortable with just so I can get a few thousand dollars faster.
+1

I hope your WU goes through stupidly fast.
06-03-2013 , 07:57 AM
Quote:
Originally Posted by Mccormick
Do read the entire story..

I mean, obviously it shouldn't really have happened, but putting it as simple as that is unfair too
I did read the entire story. And it is pretty ****ing simple, he's explained numerous times to us (and presumably to Lock) that he's traveling, so they agreed to send the check to his dad. BUT IT STILL IS AND ALWAYS WAS HIS ****ING MONEY, AND THE CHECK SHOULD HAVE BEEN MADE OUT TO HIM.

I know you're a shill in the sense they've always treated you well so you think sunshine blows out their collective asses, but you need to pull your head out of the sand on a lot of this stuff. This is straight up incompetence OR a deliberate attempt to screw with him more (probably the former, since 9/10 fathers in this spot sign the check over, so it doesn't really delay depositing/cashing the check for more than a day). But it's still piss poor customer service from a company that has demonstrated piss poor customer service to 99% of its customers, yet keeps promising to get better.
06-03-2013 , 08:10 AM
Quote:
I did read the entire story. And it is pretty ****ing simple, he's explained numerous times to us (and presumably to Lock) that he's traveling, so they agreed to send the check to his dad. BUT IT STILL IS AND ALWAYS WAS HIS ****ING MONEY, AND THE CHECK SHOULD HAVE BEEN MADE OUT TO HIM.
Maybe in a perfect world or if you had to ship a check to a friends dad. Don't think that is the case for Lock though. I have my own idea on how stuff like this happens but I might just be sooooooooo off that I'll be happy to take a beat or two over this.

* SenorKeed goes through mayhem to get his check. Btw, glad you finally go it.
* Lock ships the money to Bratiwaan Kulanduar in Malaysia with the address.
* Bratiwaan gets out his check-book, looks at Lock's info and copies the name from the adress 1:1 onto the check.
* He then ships the check to SenorKeed
... the rest of the story we know lol.

But like I said. I never got a check from any site so it's just a theory.

Quote:
Yeah I'm not going to ask my dad to do something he's not comfortable with just so I can get a few thousand dollars faster.
I wouldn't bother my dad over a few hundred $'s but for a few thousand he better do something. Comfortable with it or not, as long as he doesn't have to break any laws he should just sign the check over to you. It's not like as if you're asking him to hold on to a kilo of weed for you for a week or two.

But of course you have to respect your dad and his decision but if I was you I'd sit down with him and have a mans talk about it. By the end of the day it's a lot of money and the same as you have the moral responsibility to respect your fathers decision he also has some moral obligations towards you being your father.

Sit down and have a beer with him.

Quote:
But it's still piss poor customer service from a company that has demonstrated piss poor customer service to 99% of its customers, yet keeps promising to get better.
To make things better you need better people and since Lock doesn't do the best of jobs in hiring how are they meant to manage their company any better? I mean a ****ty cook will always be a ****ty cook simply for the fact that he doesn't have what it takes to get any better in his trade. Same goes for Lock. To turn that ship around (if it aint to late yet) you need to change 75% of the crew. Forget about the captain cause you can't replace the captain.

Last edited by HammerMan72; 06-03-2013 at 08:16 AM.
06-03-2013 , 08:11 AM
Would BoA even accept a third party foreign check from a poker site? I mean they would for sure ask questions about it and I refuse to lie to my bank. When I say that it is from an illegal poker site that mistakenly made the check payable to my father what exactly will they say? "Oh, OK, seems legit". I doubt it.

When I asked my dad if he'd deposit it or sign it over he asked (reasonably) why the site wouldn't just re-issue the check. I said that they probably would but I was waiting many months for it and didn't know how long it would take. Why does it take so long? Well, it's illegal for them to send money to US players so it takes a long time for them to jump through whatever hoops there are. "Yeah I don't want anything to do with that."
06-03-2013 , 09:06 AM
Quote:
Originally Posted by SenorKeeed
Well, it's illegal for them to send money to US players so it takes a long time for them to jump through whatever hoops there are. "Yeah I don't want anything to do with that."
I know this is a really difficult situation. Just try calmly explaining him it is not illegal to receive the money. Also explain him playing poker (online or offline) isn't illegal. There has not ever been anyone arrested for either one. This are really some key arguments you should try explain him.

Quote:
Originally Posted by SGT RJ
I did read the entire story. And it is pretty ****ing simple, he's explained numerous times to us (and presumably to Lock) that he's traveling, so they agreed to send the check to his dad. BUT IT STILL IS AND ALWAYS WAS HIS ****ING MONEY, AND THE CHECK SHOULD HAVE BEEN MADE OUT TO HIM.

I know you're a shill in the sense they've always treated you well so you think sunshine blows out their collective asses, but you need to pull your head out of the sand on a lot of this stuff. This is straight up incompetence OR a deliberate attempt to screw with him more (probably the former, since 9/10 fathers in this spot sign the check over, so it doesn't really delay depositing/cashing the check for more than a day). But it's still piss poor customer service from a company that has demonstrated piss poor customer service to 99% of its customers, yet keeps promising to get better.
umad?
06-03-2013 , 09:43 AM
Self-respecting people who have sex and are employed don't type things like "umad". Self-entitled people who have neither and realize it do.

Don't berate other people in a Lock thread because you have your testicles coddled with cashouts after they falsely labeled you as a "poker pro" because you circumvent knowing how to actually play and lose tens of thousands to make mediocre-at-best returns on the life you waste away earning them.
06-03-2013 , 09:50 AM
U seem mad bro
06-03-2013 , 09:52 AM
Quote:
Originally Posted by eyeluvsmirnoff_69
Don't berate other people in a Lock thread
Oh, here I was, thinking he typed in caps to me. My bad. It's really he who replied immaturely (shouldn't expect much more than that when getting replied to then), but please do go ahead and blindly bash me like you lowlifes usually do, not used to much more than that on 2+2.


.. people post stuff like
Quote:
Originally Posted by eyeluvsmirnoff_69

because you have your testicles coddled with cashouts after they falsely labeled you as a "poker pro" because you circumvent knowing how to actually play and lose tens of thousands to make mediocre-at-best returns on the life you waste away earning them.
and call me out is what I should take serious somehow..? who ever labeled me as a poker pro by the way? Them people purely fabricating stuff / making stuff up.. so hard to argue with.

Last edited by Mccormick; 06-03-2013 at 10:06 AM.
06-03-2013 , 10:17 AM
Annnnnyway, bump.

Let's see how the check flow is this week. I am not too optimistic but I guess it's possible that several will arrive starting today.
06-03-2013 , 10:28 AM
looking forward to another week without my Lock monies. or may this be the week? 6 months seems reasonably amount of time to wait. wtf
06-03-2013 , 11:50 AM
Quote:
Originally Posted by Mccormick
Oh, here I was, thinking he typed in caps to me. My bad. It's really he who replied immaturely (shouldn't expect much more than that when getting replied to then), but please do go ahead and blindly bash me like you lowlifes usually do, not used to much more than that on 2+2.
I didn't reply immaturely, although I don't expect you to understand why. You made assumptions (that I hadn't read the entire story, etc.), and I corrected you on both. I'm sorry if my cap locks offended you, though.

And you're wrong about my gender as well.
06-03-2013 , 11:55 AM
It would be insane for them to make out a check to someone else without verification even if that's what someone actually wanted them to do.
06-03-2013 , 11:56 AM
I'm just really confused as to what triggered you to (seemingly) get angry over my post. I agreed it's Lock's fault, I merely said it is kind of a unique situation/story, which i still stand by. It's not like they just randomly sent the check out to the wrong person like you implied, which is why I did say you should read the full story (or at least not give the impression to others that's how it went) I mean if you read your original post, the only conclusion you can make is "Lock sent out a check to the wrong person" randomly, with no background story.

As I said in my first post, i agree Lock is to blame, I don't agree it isn't a special situation however where a mistake is much easyer to make than in a normal situation. In any case, though, the root of the problem obviously remains the same: Lock's horrendous cashout times/problems.

About the gender: sorry, I guess it's just laziness not to add the "He/She" instead of simply typing "he" every time.

Caps on a forum generally imply shouting. I don't understand why my post makes someone shout at me.

Last edited by Mccormick; 06-03-2013 at 12:02 PM.
06-03-2013 , 12:02 PM
Except... more and more "unique" cases are continually happening. Making the culmination, dare I say "batch", of these cases, not so unique as a whole.

When issues are happening with the same company, issues that you don't see happening with any other similar company, it is to be labeled as a "theme" with them. How about Lock Poker start making their theme to payout all pending withdrawals dating back before March 1st. That'd be a nice start.
06-03-2013 , 12:05 PM
Quote:
Originally Posted by vindictive27
Except... more and more "unique" cases are continually happening. Making the culmination, dare I say "batch", of these cases, not so unique as a whole.

When issues are happening with the same company, issues that you don't see happening with any other similar company, it is to be labeled as a "theme" with them. How about Lock Poker start making their theme to payout all pending withdrawals dating back before March 1st. That'd be a nice start.
Quote:
Originally Posted by Mccormick
As I said in my first post, i agree Lock is to blame, I don't agree it isn't a special situation however where a mistake is much easyer to make than in a normal situation. In any case, though, the root of the problem obviously remains the same: Lock's horrendous cashout times/problems.

That's really the odd thing about this forum: people make points that simply aren't there. Again, where did I ever disagree it isn't Lock's fault? But it's NOT like we've seen them send checks to other people's names/fathers/family whatever in any other normal situation, right? Why are people arguing about this, I honestly don't understand.
06-03-2013 , 12:14 PM
Most of the components of it aren't all that unique. It wouldn't have been an issue if Lock had been able to pay within a few months of when the check was requested in the first place. Lock doesn't pay, and is incompetent when they do. Not so unique.
06-03-2013 , 12:19 PM
Quote:
Originally Posted by Mccormick
Just try calmly explaining him it is not illegal to receive the money.
It is illegal for the banks to accept these checks though -- that's why some banks will close your account and refuse to do business with you if they think they know where they're coming from.

It's unfortunate, but I can understand why his dad wants nothing to do with it. I opened a special account at a small bank to use only for cashing poker checks in order to avoid getting booted from my main bank.
06-03-2013 , 12:42 PM
Mccormick my post was in relation to it being a unique case, I'm not arguing anything else at all actually. Not once did I even reference anything else such as fault.

My point is everything seems to be unique cases these days: blacklisted Western Union players, checks sent to wrong addresses, checks written to someone's father, players being promised that they are in the next batch, accounts being held up by security when someone is clearly saying they have had absolutely no collusion or relations with other players, people receiving incorrect rakeback amounts, people not being able to see their flip SnG wins (you in particular), etc. The list is never-ending.

That's called a theme. If next week someone receives a check for half the amount they requested, it'll be yet another "unique" case. But my point is that it may be unique on it's own, but in this Lock forum, it's the NORM to be seeing these things. It's a disgrace and it's beyond disrespectful to be treated that way when it is the players that make the site money.

The biggest slap in the face is the way Lock chooses to handle us as customers via support. They have 1 guy (Shane) running around to suffice a crisis of withdrawals? They can't contact us directly and show personal sympathy? If every case is so unique, including my own, then why hasn't it received unique support? Lock treats us like numbers, regardless of the situation. If they don't treat our UNIQUE situations in a UNIQUE way, I'm certainly not going to consider them to be unique. Nothing seems to shock Lock. They never sincerely apologize and work with people individually. It's a joke to be treated this way.

      
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