That's Ronin

Ronin. Just got a big one too. Boom!

To anyone who has emailed Emily or someone else at Lock about Rake back and still isn't getting it, just be patient or maybe try emailing again in a few days.

I did the same thing, Emily seemed very polite, and I am finally getting rake back (including for the days I was waiting to here back). Before getting rake back again, I received one 'white VIP' cashback(?) payment in my vault, though I didn't have one prior to this because I play micro stakes. In regards to RB, etc, I think (or hope) that everyone will be compensated for the days they haven't been receiving any like I was

For MAC users who can't access the admin page: Click admin in lock software, If this takes you to a blank page, delete everything from that link except 'https://admin.lockpoker.eu'. You should be able to see your vault/ sharkscope now. You can probably just enter 'https://admin.lockpoker.eu' and enter your password, but this wasn't working for me.

Additionally, my history section in the cashier was messed up until today, so hopefully it is showing up for other MAC users too.

In regards to coupons being converted... saw in another thread that they are still going to be converted. Sorry I'm not quoting, but too many pages in the other threads to go back through...

This seems to be the issue that could affect players the most. Lots of people seem to be freezing up and getting sat out during cash games and tourneys.

Are you on a Mac? I am. It has happened to me, and I am figuring that it is this weak, converted software that is causing it. If I was playing for higher stakes, I would be scared of losing a lot from the computer freezes/ software glitches.

I am confident that people will get their lost RB/ bonuses/ points, etc, but renumeration for freeze ups seems unlikely. Thankfully, it has only happened to me twice in important situations, but it was painful.

MY ADVICE: Don't click on the cashier or admin tabs while you are playing. If I open these, I have been restarting the software before I sit back down at the tables. Not sure if there is a connection, but I felt like it was happening to me more after I clicked these tabs more.

Additionally, if you sleep your comp with software open, restart it when you wake your comp up before playing.

I also try to keep my time bank high in case you freeze (for me, I just have to close & open the software to get back in the game, which I can usually do in under a minute. If you have to restart your comp, then you may be out of luck/ sat out).

Lastly, if you are freezing up, don't raise, etc and leave just a few chips in your stack. I hate to change my game because of this issue, but there have been a few cases where I have gone all in for a little more than I might normally raise because I fear losing the hand because of a freeze up.

where is the dashboard? I thought it was supposed to be updated by now. Thanks.

boom 47$ from rake chase only playing last 3 days...unfortunately im going to vegas soon so that should not keep up

gonna grind the **** out of it until monday tho

For the record, I just had 3 days of ronin rewards hit my account simultaneously. So if you're not seeing them show up, be patient.

Just signed up for lock after the move to cake network. Where do i see all this ronin and vip information...i click on admin and nothing shows up. Says i dont have access to the vault.

Anyone been receiving any deposit bonus payments of any kind? I had deposited only a couple of weeks before the move to Revolution and my bonus is still active, but stopped paying out after the switch. I'm hoping it will show up when the player admin thing is fully running, but I guess I'll contact support if it doesn't.

I emailed support last week to get be added to rakeback and I have yet to get a reply. Whats up?

Just need a quick answer plz. Can I send transfers without being verified? I know I can receive. Thx guys

Has anyone heard when they are going to start releasing the deposit bonus and is it 84 points for $5?

Yes I have had no problems with sending them and have not sent in any docs

Scrolled the thread, couldn't find an answer but I may have missed it, so sorry if this has been asked. Is there a place to see your VIP points total without having vault access?

^^ I don't think so. The only way I can see points is in my vault.

Thanks for the answer. No idea how I am supposed to know when I hit a VIP level then, lol...

Yeah I'm hoping the dashboard will be up soon. I know they are keeping track of everything. I just like to know where I'm at.

As I understand it:
Bonus gets earned $6 per 100 VIP
Bonus gets released in $5 increments

So, if I have earned any Ronin payouts I should have seen at least some of my bonus released, correct? I see a Ronin payout, but no bonus. (Used the June 1 reload code THEFUTURE). Where and when will we be able to see the bonus information?

So there is no way to see points aorn if you are on RB? (I don't see them in my vault)

I understand how you get the points for the bonus I just want to know when they are going to start releasing the bonus. I've been getting ronin payments and cashback, but none of my bonus.

Shane, the lack of bonuses showing up is a problem. When can we expect to see them applied?

I was going to max out the deposit bonuses but since I can't see them I'm waiting on making another deposit.

Just an FYI for everyone...On June 6th her was what I got from Alexis

Alexis
JUN 06, 2012 | 03:47PM EDT
Hi,

We are adding the bonus section to the player admin that will show you your bonus progress, this should be done in the next few days, we appreciate your patience.
Sincere regards,

Alexis

Yes, your check is in the mail...

I was told this on June 3rd. It's taking longer than expected. I know they are busy with the transition, but it would be nice to know where I am on my deposit bonus.

also curious about bonuses as well that carrying over from merge when we had deposit / reload bonuses there, I had about 300 left of a 1k bonus, and was told it would carry over? But hadn't seen any payments or anything on it since switching to revolution.

Edit: all Ronin / rb paymetns going through like everyone else.