I haven't completely made my mind up about Shane. I don't know whether (a) he is naive and believes the bs he feeds us or (b) he realises Lock is a pile of crap but spins it for them anway. If (a) then I have some sympathy - if you have a job then you shouldn't just give up when the going gets tough. I would respect that approach if he had actually verified stuff for himself (like segregated player money). If (b) then obv he is a bad person and I don't know how he will be able to live with himself when the site goes down, for encouraging players to deposit or stay on there.

As time goes by I am increasingly leaning towards (b) because the Lock-scam evidence just piles up and makes it less and less credible for anybody to be that naive. Also, by this stage he has some responsibility to go beyond just passing on increasingly dubious claims from Lock management and should verify some of it himself. He should also be questioning the management hard (eg about why CS is lying to players and where is the verification of segregation they promised?) which I don't see any signs of. The responsible thing to do in his position at this stage would be to say to management "give me clear info on these issues with credible evidence otherwise I will have to resign." As a rep of the site he puts his personal reputation on the line when, in the face of mounting evidence, he continues to actively promote Lock. It won't be a reasonable defence after the collapse to say "I was just passing on what I was told."

Shane: I'm sorry that this stuff gets personal to some extent but in the circumstances I believe it has to be said.

Why is shane not banned? How is he not trolling this section? Why are reps able to constantly come in and dick around with players that are putting a lot of time and money into their company? This thread had a seemingly simple subject with simple questions and he came in joking about a rake race. He doesnt answer the questions asked and is insulting everyone putting in the money to keep his company afloat. Ban the troll ffs

I beleive Shane is different: he has a higher responsibility than the pros. He is actively spinning crap from Lock and encouraging players to sign up/stay on. The others just take the cash and wear a patch (not saying they're being ethical but it doesn't seem as bad to me).

Ahem...perhaps you didn't realize that you're posting in Lock's PAID FOR sub-forum. If you have issues with his posts, click the little triangle and I'm sure if they violate 2+2 rules, they will deal with him.

As for a couple of the other "demands" he resign or something...If those same criteria/reasons for such action were applied here in the good 'ole USA, half the country would have to quit their jobs probably. Very immature & silly imho; and I can't even get started at the (demeaning to so many) comparison of the holocaust's archetect to a what's in essence a monetary complaint.

I'm really ticked at the absurdity I read about their seemingly never ending array of problems/excuses/explanations () and such also, its frick'in annoying as heck and NEVER adds up; but this constant inane bs spouted constantly is equally annoying and absurd in its own right. I mean really, HITLER???? C'mon, grow up and show some respect to others yourself before expecting it from someone else supposedly held accountable on some "higher" level for some imaginary reason than the rest of mankind holding a job and doing what they're told like most employees on the planet.

Wouldn't you resign if your employer required you to tell what you believed to be lies to the public, lies designed to help the employer steal money from people?

You're assuming that's what's actually going on with how he views his job and with Lock also. Where I tend to believe that's probably what lock does, I have no idea as to what HE believes, other than what he writes. I doubt very seriously all the fast food employees have any doubts whatsoever as to the negative health aspects of what they prepare and sell; but I certainly won't demand they quit there jobs because people still want a big mac.

What I would do is immaterial because I'm not a narcissist trying to impose my will, morals & beliefs of what's "universally the way I THINK it should be" upon others. I ain't God & might actually be wrong in what I think's best for others....although the last time I made an error, I was actually mistaken.

Neither would I. I don't think they're misrepresenting what a big mac is.

This is a forum. Its here for people to express their views.

I don't know that he is either; and neither do you; only he would know.

Yes it is; you're exactly right. But it appears you only think your views are correct and that his HAVE to be incorrect. I make no assumptions as to what he knows, believes, feels towards his "conduct." I find a lot of what he writes very hard to believe; but I also don't work in his field so probably am a tad ignorant as to what the reality of the job might be. I'm good at mine, and perhaps you're also good at yours...don't know if either one of us would be good at his. But, kinda immaterial as neither one of us have his.

This is based on your idea that what Im telling you is lies.

The fact is they arent lies, I pass on the best information I can at any given time none of which is "lies designed to help the employer steal money from people".

I cant sugar coat that there have been problems recently but we are fully aware of the areas that need improvement and we are working very hard to put changes in place to make those improvements.

I dont post with hope because Im trying to lure people in, I post with hope because I know our intentions, I know what we are working towards and I have faith in our team to deliver.

Even when we fall short I know where we want to be and thats what keeps me here, thats what keeps me and the entire Lock team working to push forward to reach the level we want to reach.

Shane, these noble ambitions would carry more weight if they didn't fly in the face of the facts, like these:

- CS constantly tell customers cashout times which you know are wildly incorrect
- You said 9 months ago that Lock are in the process of providing independent verification of segregated player accounts (but none have emerged)
- Refusing to answer questions about Lock's very dodgy-looking role in the Girah scandal for the last 18 months supposedly because Lock is taking legal action against Girah
- Giving cryptic non-sensical answers as to why ROW cashouts take 2 months (eg 'all sites have had such delays', 'UIEGA' ...)
- Lock suddenly withdrawing/substantially capping player transfers without sensible reason
- Without informing anybody, segregating Lock players from the rest of the network with no coherent reason

You say what you're passing on isn't lies. Have you verified any of it? Have you seen the segregated accounts? If you're 100% sure its not lies then give this assurance: "If Lock goes under and players are not fully reimbursed I will accept I was partly responsible and will pay to the players all the money and benefits I've ever earned from Lock."

There are mounting signs which are consistent with a site running out of cash. Hence comments such as the article cited in the OP. Those are similar signs to those we have seen in the past, where the site reps have made similar assertions to yours (everything is fine, players funds segregated etc) but then it all turned out to be crap and players were left high and dry. How have you satisfied yourself that those who claim Lock is a scam are all wrong and the message you're getting from management is correct?

Is that the same hope and faith in Locks intentions you had when you posted this last April ...
Where's the independent verification?

So screwing over your skins is where Lock wants to be? By this i mean not even telling the skins about player segregation which has an effect on their operations and your ok with this?

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Just wow if this is true. What kind of way is that to treat business partners?

http://forumserver.twoplustwo.com/sh...php?p=37283850

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Lock and Revolution are still ran independently as they should be, we obviously informed the network of our decision who then put the changes in place for us. At this point they obviously should have opened discussions with the other network partners, this was not however something Lock had to do. On a network all decisons and information flows through the centrally located network.


1. CS constantly tell customers cashout times which you know are wildly incorrects out. - All the information I pass on in regards to the cashouts comes from the cashier team, I have no control over what that information is. When the anecdotal evidence on 2+2 started to show more than just a few cashouts were outside the advertised times then I adjusted my message accordingly.
2. You said 9 months ago that Lock are in the process of providing independent verification of segregated player accounts (but none have emerged) - As I have previously posted our legal department decided this would open us up to further problems in regards to the safety of our players funds so this wasnt followed up with.
3. Refusing to answer questions about Lock's very dodgy-looking role in the Girah scandal for the last 18 months supposedly because Lock is taking legal action against Girah - When the legal department tells me I cant say anything, then I cant say anything. Im not sure how this is hard to understand. What I can point out though is as mentioned previously our role was very small. We did sign Girah as a Pro, but as we were on a network were were not responsible for the policing of the collusion and the chip dumping. This is all done on a network level. As soon as we were aware of the full extent of the situation we completely severed ties with Girah and initiated the legal action.
3. Giving cryptic non-sensical answers as to why ROW cashouts take 2 months (eg 'all sites have had such delays', 'UIEGA' ...) - I cant go into details because of the processing situation, I have tried to best explain what I can with the information I am able to release. I know this isnt perfect but in the current environment I have to be extremely careful with what statements I make on a public message board.
4. Lock suddenly withdrawing/substantially capping player transfers without sensible reason - This was to cut down on fraud on the network, any legitimate player is able to get their limits raised very easily. This complaint being here seems very odd especially since our nearest competitor actually completely ended transfers. We have no problems with our players transferring to each other we just had to put some things in place to better monitor it especially in relation to new accounts.
5. Without informing anybody, segregating Lock players from the rest of the network with no coherent reason - The assumption here is that because players dont understand or believe our reasoning that it cant make sense. But with very few players having an understanding of the operational side of an online poker business then there are lots of points that they miss that make this a very important step for our business.


I think you misunderstand how much money I make, I'd be glad to make that offer but since I live month to month off my salary I cant see my money going very far if the worst was to happen. This is not an executive heavy management structure like we saw with FT. The good news is though that since we aren't operating in the same manner as FT and we are actually doing the right things then I dont have to worry about that coming true and I can still eat next month and your funds will all be safe.


There are not mounting signs, there are mounting rumours. These rumours feed off of the slow cashouts, which we are working hard on turning around. So many of the arguments for why we are clearly going broke are so poorly founded and without any actual supporting information yet everything I say is said to be a lie and all of the rumours are clearly true. I have satisfied myself because I see actual numbers, I have actual data, I know the actual plan we are working towards and our future goals. My beliefs are supported by facts.

Now granted its hard to lay out a lot of details on the facts here since this is still a public message board and herein lies the problem. I am very restricted in the fine details I can go into and have to be very careful with how much sensitive information I share, but no one posting rumours here has to follow the same rules. And so the rumours are added to with more rumours and Im left fighting a huge rumour fire with a very small truth fire extinguisher.

Hm maybe people think you're going broke because people like me are still waiting on a check from OCTOBER 31ST, for a measly $945, and I have been lied to over and over again. You're so full of **** it's painful to read - you should be embarrassed for being such a con artist. You sleep well at night knowing that you say it takes weeks for Fed Ex to send these shipments out, yet it appears the FedEx's have been one day shipped. The conclusion I draw from that is the site is broke, and they are sending the money expedited whenever they do get it. Sadly, they're still backed up all the way through October 31st.


You're fighting all this **** because you tell people you'll get back to them and you never do. I've been waiting for you to respond to me, and get back to me (like you said you would) for over 6 weeks now. I guess everyone at Lock's word is **** and they don't mean what they say.

I asked to cancel my check 8 weeks ago so I could either trade my funds for .70 on the dollar, or request a WU that seem to be taking a bit less time than the checks. I was told that wouldn't be necessary, that my check would be arriving very soon - sooner than I could get either of the above finished. Well 8 weeks later and there's no check and it's all ****ing bull****. So you wouldn't cancel my check so I could sell my funds yet you won't send me my funds. Now go back to ignoring my posts. I mean who cares about the guy that has been waiting 114 days for his money. Can I charge you guys interest on this? IDK anyone else in the world that I would lend a grand for nearly 4 months and not charge them interest.

But isn't Lock and the Network owned by the same person? If so than that is still a conflict of interest. How did that conversation go? Lock CEO Jen: I think we should segregate our players. Network CEO Jen: Sure go ahead.
If one of your other skins asked the network to do this would they have been allowed? Would Lock have been given advanced warning?

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The network is still managed by an independent team.

Another skin asked to have all cash games segregated before they even joined and it was granted.

shane

i just want to say thanks for your hard work putting up with this forum. while i am unsatisfied with Lock's cashout times and fees just like the others, it must be a lot of stress for you to try to keep everyone happy. i believe you have the best intentions, whether the site itself is legit or not

But you have stated many times that Jen is busy running the network so she has no time to answer questions but now there is a team? Who makes up this team?

Look Shane i'm not trying to be a ass but why does the story keep changing? Can you see why people have so many questions and doubts?

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shane lock is owned and controlled by the same incompetent woman, I don't care if her staff for the network are independent to lock, I want the network to be
sold to a more capable firm because I seriously worry for game integrity after the lock issues dodgey trades etc, your ceo's past and how lock operates and the only reason I hang in lock forum is down to that fact. If she had any ability to solve the issues she would have by now, and I don't see lock or the network being regulated for example....by http://www.gov.im/gambling/ http://www.gamcare.org.uk/ etc anytime soon (safe well respect regulators used within the uk and europe!)

The story doesn't keep changing. I've said several times that the network team are still in place and we have to work with them.

But just because they are there doesn't mean the extra load on Jen's time doesn't still exist. The network team may still handle the running of the network but Jen still has to constantly work with them with what we are doing and especially recently to make sure they are working hard to resolve the issues we were having.

OMG...

Seriously, I thought I was the only one who lol'd at Shane's responses "I will have the tournament team look into this etc"

There is no team and this whole operation is run out of a Vancouver apartment. There is no lock team and there is no lock office.

Shane, prove me wrong and show proof.

Honestly, I want to see LOCK succeed, but you need to back up your statements and claims.

If lock does have a headquarters and an actually office with CS like I would assume most other poker sites and business do, what is the address?

You want me to prove to you that we have more than 1 employee and the business isnt run out of a Vancouver apartment as per a ridiculous article from 2 years ago? And you want me to do this by posting the physical address on a public internet forum? This wont be happening.

The reason I use that wording when responding is because Im on the front line and am liaising between the players and those respective teams. Im liaising between multiple offices in multiple countries and timezones which is why I have to often give that response and wait till I get a reply since when Im online and answering the team I require may not be.

1 office party pic will do plzzzzzzzzzzzzzz one time. you dancing with them doing the electric slide.