In short, yes, lock is definitely a sinking ship. Sell at what the market is buying for and jump ship to Bovada!

she can take time out of her extremely busy schedule too discuss a rake race with you, but she cant/wont discuss (with even a single statement) on this forum about the worries her customers have regarding serious rumors?

Interesting that this is your only response in a thread/article suggesting your site is going under!

Whilst having a pleasant chat to Jen about the dynamics of the current leaderboard race, did you take the opportunity to ask her how she and you might respond to the widespread comments and perception that Lock is a scam and is running out of cash? Did you raise any of the other serious concerns posters have raised in this forum, like why do customer support continue to lie to players about cashout times, how/when will Lock verify player funds are segregated and why does it take more than 2 months for cashouts to ROW players?

Its nice that Jen takes an interest in the leaderboard and that you take an interest in what meal Mccormick celebrates with (I'd wait 'til I receive the cash if I were him) but, c'mon, get a sense of perspective.

congrats on you win . your a rake beast.

Well, i feel the same way, i honestly do. Will only really be happy once the cash actually arrives. I celebrate a little and can afford the meal without it having arrived, though

Good article imo. Also, shows editorial integrity for 4flush to publish it.

Play at merge imo

Of course we did, when I come in here with information on cashouts improving or for solid fixes put in place for the tournaments crashing this is where my information comes from.

On the tournaments we discussed the fact that last weekend went better and we expect that to continue.

On cashouts we discussed all of the funds going out and the fact that we are starting to see some of these hitting on here and she said to expect that to continue and gather momentum.

And I of course brought up segregation and passed on everyones comments from here and she said from our side of things we are seeing great numbers on our KPIs.

Cool, I'm glad you brought up all the issues raised in this forum. So what were the answers to verifying segregation and all those other concerns?

As I have posted previously, while we understand players concerns the segregation was made in the best long term interests of our room. The KPI's we are monitoring are all showing positive results since the change and we expect our continued growth to replace any short term liquidity lost at the tables in the near future.

Okay, so no real answers then, apart from you hope to grow in future to make up for the liquidity that you just killed. No answers on:

- why ROW cashouts take 2 months?
- where's the segregated account verification you promised 9 months ago?
- When are CS going to stop lying to customers about cashout times?
- how can you reassure everyone that Lock isn't going bust (if it isn't)?
- what are the answers to the unanswered questions about Lock's role in the Girah scandal (or where are we in the supposed legal action)?

Also, perhaps you should include some customer satisfaction measures in your KPIs.

"Mystery shopper" scores are a standard KPI these days... :/


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Those are some of the most vague "discussions/conversations" ever. Of course the CEO isn't going to tell you the internal problems of the company.

Id like for you (Shane) to tell us about a concern or two and what the CEO/whoever has in mind to help resolve the issue and in what timeframe.

We "expect" things to improve
We "expect" our numbers to increase

Would you really say anything other than that? Complete vagueness does nothing to restore any kind of confidence in your company whatsoever.

haha, guys that requested money before October 31st just got money. Congrats Shane lol. Momentum? I'm going on day 113, if this is your definition of momentum I'd hate to see what you look like at a stand still. So embarrassing.

As if they are substantially better?!?

Don't deposit money that you aren't willing to risk onto any US-accepting site IMO

How is this possible when most of what is posted shows that not only does Lock now have fewer games running at 1/2 and up in general, but sometimes has the least games of any skin at those stakes? Doesnt seem that the numbers could possibly be better now, but maybe you can explain how they are.

Also saying that your growth will make up for this short term drop in liquidity would contradict the statement of your KPI numbers being better now, no? To me if there is a drop in rake at these stakes the numbers are not better, they are in fact worse, but your betting that with the growth of the player pool will generate enough rake to make up for this. So really it sounds like your "expecting" the numbers to be better.

As whole we have already shown growth this month over last month so the numbers are already getting better.

We also look at several details on our players play and how it relates to the network and these are all trending in a positive manner.

So while short term at times there are less players at certain limits overall we are trending up and the key changes we needed to make for our ecology are working out how we hoped.

I know this is what your susposed to say, but I cant say it makes sense with how vague it is.

Thanks though, I guess I should have expected that.

Its a shame that Lock throws Shane out here to receive they're criticism, the ceo and the payment processors should be the one answering our questions. at this point shane is just like a politician trying to do damage control

You killed fixed limit. Saying anything else is bs.

I think Shane is a good guy with a hard job. I'm sure he didn't sign up for this when he agreed to be lock's 2p2 rep. It is what is is.

That said, I still think he isn't completely honest with us or is flat out lying to protect his company. Like I said, I got on the first lifeboat and im now watching with binoculars from a safe area

Shane is not a good guy at all, its like saying nazi's are good guys and only followed hitler, no he's just as accountable as the rest of the staff. I lost any respect I had for shane the moment he had the audacity to mention his ceo commenting on a bloody rakerace! How the hell could you comment on something so meanial and still not even push your superiors for some press release or announcements? The reasons are; lock is a terrible pokerskin and as they own revolution gaming the network is also terrible and are almost certainly working in an extremely gray area, not just because the us (being backward banning online gaming) but the fact those very policies in which lock ignore appears to make them think it gives them the right to ignore our consumer requests for improvement as well!

Damn, you really need to use hitler to compare shane too?
C'mon Man.

The Godwin is strong with this one...

/thread

I agree 100%.

I was railing Jared Hubbard playing $2000 HUSG's the other day and his defence when I questioned him about how he can be associated with Lock given how bad they treat there players was : "I don't run the company".

Well if I work for the mafia but I'm not the Don, does that make my association and activities I do on behalf of the mafia okay?

All the so-called pros that have signed with Lock should be ashamed of themselves for taking a penny from Lock while the players get treated like rat crap.

Shane is no different. He has no shame, no ethics, and no class. A perfect resume to work for Lock.

And P.S. 3 of my friends who play or have played at Lock have recently been banned from this forum because they have posted unflattering comments about Lock. Another sign that they are trying to hide the real state of their company in preparation for a bail out with "your money".

Too bad this forum will dissappear at the same time Lock does so I won't be able to say I told you so.