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point redemption for cash

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11-19-2012 , 08:19 PM

macgyver72

grinder

Join Date: Apr 2008 Posts: 695

Points redemption is not showing up in my Vault. Anyone else having this problem?

11-19-2012 , 08:29 PM

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

Quote:

Originally Posted by macgyver72

Points redemption is not showing up in my Vault. Anyone else having this problem?

As in when you redeem points for cash?

If you email me your details I can get the devs to take a look.

11-19-2012 , 08:29 PM

Mccormick

old hand

Join Date: Mar 2010 Posts: 1,982

Check your Cashier, not your Vault.

11-19-2012 , 10:07 PM

zachaser

banned

Join Date: Nov 2008 Posts: 1,102

I'm having the same problem today Shane. Sending you a pm now.

11-19-2012 , 11:03 PM

rrickir

centurion

Join Date: May 2011 Posts: 162

Quote:

Originally Posted by macgyver72

Points redemption is not showing up in my Vault. Anyone else having this problem?

YES i am too. that is missing from the usual place in the vault today too. is good u pointed that out.nowthey can try and fix the bug i,m sure.

11-20-2012 , 10:02 AM

darthsikle

adept

Join Date: Oct 2008 Posts: 745

I don't have it in my vault either. Go to the cashier page instead like the poster above said.

11-20-2012 , 02:19 PM

zachaser

banned

Join Date: Nov 2008 Posts: 1,102

Quote:

Originally Posted by darthsikle

I don't have it in my vault either. Go to the cashier page instead like the poster above said.

Thanks, problem solved. Apparently I dont have to access the vault anymore to redeem points, which is cool.

11-21-2012 , 03:22 PM

OneSweetWorld420

centurion

Join Date: Jul 2010 Posts: 108

Same thing with me. No longer points redemption in my vault, only in Cashier.

11-21-2012 , 09:35 PM

Randal_Graves

Carpal \'Tunnel

Join Date: May 2012 Posts: 10,183

What are these points? I have 570 should I convert them to cash immediately? Is this rakeback?

11-21-2012 , 10:56 PM

#10

Mccormick

old hand

Join Date: Mar 2010 Posts: 1,982

Yeah i suggest converting them to cash. It's basically some extra rakeback, yes, it's not "your rakeback" altogether, though if that's what you meant.

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