could anyone estimate how much im supposed to recieve from the $22 $8k if i was at 3rd place in chips (34,000ish)? 1st is the tourny was 1646$.

so true I did not take into consideration of the time, point well made

like I said, the 5 pm lagg may have been just as important as the later lagg in game development. I was neck and neck with this guy for chip lead at our table, nd I get back from the lag and he's got 10k more than me. THis is outrageous if we don;t get reimbursed in some way!

lock has $100 of mine LOCKED up..now cant add on in tourney
**** this ****

Not to mention it was pretty excruciating time. From 1k-2k to 3k-6k I'm pretty sure I played less than 15 hands. That would be absurd even if I was playing in a hyper.

earlier in the tournament, tho not as crucial as the blinds werent that high, is still so unfair.

TrannyAmbush- I think we'd be grasping at straws to say we are even going to get the $109 back, let alone more than that. Looks like Lock screwed us.

Lock has the prize pool money. Lock knows when their site ruined the tournament. All players remaining AT THIS POINT should be compensated as per Lock's MTT cancelation policies. This means more than my buy-in as I'm holding more than $109 in equity. If you are okay with Lock screwing you, fine. I am not okay with this. It is Lock's responsibility to manage their site. They were slow to act on their technical issues and slow to admit that their tournaments had been compromised. Furthermore Lock Poker made no attempt to communicate with the remaining players as to what was happening, as such many of us tried to adjust to the lag by logging-in/out of Lock Poker only to find we had to shove just about ATC with our decimated stacks. The players attempted to try to play and adjust to the site errors while no mention of a possible cancelation was made. How am I to know that if I wait 3mins I'll chop when I've been experiencing issues for over an hour? If this is the kind of hosting I have to look forward to while playing on Lock Poker count me out. Furthermore I encourage all players to seriously consider the risk when entering a tournament or cash game hosted by Lock Poker. It is clear that you are assuming a lot of unnecessary risk on this site.

still no word from a lock rep, HUD SITE *****

we aren;t even going to get the $109 back.

Looks like you are right, but hey Lock can save some cash that way

Hi all,

i just wanted to let u guys know, i was just refunded about 1400$ for the 109$ 100K tournament. (had about 52K in chips, but had 119K when lagging started)

I also e-mailed support about the lagging of the servers, and they quickly responded:

Hi,

This matter is being looked into as a highest priority by our technical team. As per the update we have had to cancel a number of tournaments. All players will refund automatically as per the rules below :

50/50 Tournament Policy

If a tournament is canceled before the money, we will try to compensate all remaining players based on their play up to the time of the cancellation. This is best achieved by awarding 50% of the prize pool to all remaining players and the other 50% of the prize pool will be awarded proportionately based on each player's chip count. All remaining players will also receive a refund of their entry fee. Any player who was eliminated prior to the cancellation will not be entitled to a refund. All awards for a tournament canceled in progress will be cash. If the canceled tournament has a guaranteed prize pool, only the entry fee will be returned (not the guaranteed prize).

In the Money Tournament Policy

If a tournament is canceled and there are players in the money, we will try to compensate all remaining players based on their play up to the time of the cancellation. This is best achieved by awarding each remaining player with the minimum prize not yet awarded, and the rest of the prize pool will be awarded proportionately based on each players chip count. All remaining players will also receive a refund of their entry fee. Any player who was eliminated prior to the cancellation will not be entitled to a refund. All awards for a tournament canceled in progress will be cash. If the canceled tournament has a guaranteed prize pool, only the entry fee will be returned (not the guaranteed prize).

Sit'N'Go Tournaments

If a tournament is canceled with it is running, players will be issued a refund for their full buy-in and fee. Any remaining prize pool will be split amongst all remaining players based on chip count.

Our sincerest apologies for any inconveniences and thank you so much for all your patience while we work though this.
All my best,

Quinn

---

I received the EXACT same generic email from Quinn.

Also, do you feel dicked out of 50% of your stack which obviously translates to your ultimate financial compensation?

That is why they waited to cancel until after the bubble so they could save $ instead of ending the tournies when the problem started, interesting

If the canceled tournament has a guaranteed prize pool, only the entry fee will be returned (not the guaranteed prize).

delete

I didnt lose the whole 60K by blinding off.

when i finally reconnected one time, i got QQ utg.

i raised, small blind shoved for 45K total, i called, river was A.

think i blinded off like 10K or so though.

I don't know how they made the distribution of the $, because i'm kinda happy with the 1400$ that's now sitting in my account.

i figured if i had 50K, that's 0.5% of the total chip count, which would be 500$ worth of the prizepool.

So for me it ain't that bad at the moment.

think there was about 20-30 people short in the 100K

I'd like to shake you're hand someday. Very well said...

Everyone seems to be missing the point, the first time someone could not play a hand due to lock's problems the tourney should have been canceled and handled accordingly. Not by letting it continue putting some at a disadvantage because they could not connect or were suffering serious lag. Game over at that point, not letting it get to the cash so they could get off without paying what was deserved, that was bush league

Yeah, there was definitely an overlay, but not much of one.

this is fuct

I agree with you.

but at this point we don't know how they distributed the money.

Normally they should be able to see what the stacksizes of everyone is for the tournaments during the last 24h or so, so they can distribute according to that.

Not sure if they did that, but in my case 1400$ is more than i'd expected for a stack of 50K (i would however have expected this with a stack of 100K+), so maybe they did look at this.

so got refunds for tourny buy ins but not rebuys or add ons...lol what a joke

an official statement form LOCK would be nice...and STANDARD for any business especially an online poker site dealing with hundreds of thousands of dollars...