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Yeah, no refund yet for me... Cancellation policy seems decent in general, but I was close to chip lead on the bubble, this sucks ...
Wonder how long it will take them to sort through the refunds. I think this is the last straw, I'm gonna take my money and run.

07-08-2012 , 09:23 PM

#328

Stelvask

enthusiast

Join Date: May 2008 Posts: 50

Quote:

Originally Posted by The Drifter

Check your cashier. I was in 3 tournaments, 1 was cancelled.

My reports say that I was given a refund and some winnings, but it was actually taken OUT of my cashier instead.

The money that I won in the other 2 has not shown up either.

Get it together Lock.

were you refunded from the $100k?

07-08-2012 , 09:23 PM

#329

RaisingRock

newbie

Join Date: Dec 2010 Posts: 45

How long did you guys' refunds take for the cancelled tournies? The 20+2 2.5k guarantee was cancelled about half an hour ago, haven't seen anything yet.

LOOOOOOOOOOOOCCCCKKK

07-08-2012 , 09:24 PM

#330

TrannyAmbush

centurion

Join Date: Jul 2010 Posts: 109

Does anyone else think it's completely UNFAIR for players who luck boxed through the lag to be compensated while those of us who were unable to play due to the lag and were basically blinded out are getting nothing? I'm going to barrage Lock with emails. This is ridiculous. They stole over 5hrs of my time. I view that as a HUGE loss when I could have been playing live.

07-08-2012 , 09:24 PM

#331

Armando2833

banned

Join Date: Jan 2011 Posts: 58

I see the 530 and 100k running on lobby but shows paused at table. Anyone else have it different?

07-08-2012 , 09:25 PM

#332

moe.ron

centurion

Join Date: Jul 2012 Posts: 129

this is so stupid if i calculated what im going to get right

07-08-2012 , 09:25 PM

#333

ag1

centurion

Join Date: Nov 2007 Posts: 156

i had about 31k at 1500/3000 in the 100k when it froze. when i was finally able to connect and act again i had 23k and it was 2500/5000. i folded one hand, got 88 in MP, UTG opened to 11000, shoved and busto'd in 122nd place

earlier i had 80k in a 3r turbo when i froze, when i returned i had 55k and 7/9 were sitting out, i shoved and lost

+ a few others that were disrupted

i have not received a refund for anything

07-08-2012 , 09:25 PM

#334

kadonk

newbie

Join Date: Jun 2010 Posts: 16

100k no says canceled. I have still not received anything according to the cashier.

07-08-2012 , 09:26 PM

#335

passmethegreen

newbie

Join Date: Nov 2009 Posts: 33

yes that is what i was talkign about its unfair

07-08-2012 , 09:27 PM

#336

passmethegreen

newbie

Join Date: Nov 2009 Posts: 33

and for thos ewho are crying that they have a ton of chips and its not fair then u obviously are not realizing that u aquired those stacks while ppl were sittign out or getting blinded off or having to shove or whatever its a compromised tourney

07-08-2012 , 09:27 PM

#337

lethaitalon

newbie

Join Date: Jun 2012 Posts: 46

No refund for me either yet for my 3 MTT...

07-08-2012 , 09:28 PM

#338

PHOICH

newbie

Join Date: Jul 2012 Posts: 20

Quote:

Originally Posted by passmethegreen

what if we had the chips before the bs?

07-08-2012 , 09:28 PM

#339

The Drifter

old hand

Join Date: May 2010 Posts: 1,436

Quote:

Originally Posted by Stelvask

were you refunded from the $100k?

No, I wasn't in that one.

I was refunded for a SNG, but instead of adding the refund into my cashier, that amount was subtracted from it.

07-08-2012 , 09:29 PM

#340

passmethegreen

newbie

Join Date: Nov 2009 Posts: 33

the bs has been going on for a few hours dude its not just a sudden thing

07-08-2012 , 09:30 PM

#341

BuSTMeANuT

centurion

Join Date: Apr 2011 Posts: 169

tournaments are registering and running again....the only one to my knowledge that didnt get cancelled is the $75 6k

07-08-2012 , 09:30 PM

#342

wisconsinfan

veteran

Join Date: Aug 2008 Posts: 2,499

I got refunded for the 500, but not for the 109 yet.

07-08-2012 , 09:31 PM

#343

PHOICH

newbie

Join Date: Jul 2012 Posts: 20

Quote:

Originally Posted by passmethegreen

the bs has been going on for a few hours dude its not just a sudden thing

but you do admit that some people had chips prior to the bs..

07-08-2012 , 09:31 PM

#344

moe.ron

centurion

Join Date: Jul 2012 Posts: 129

i wish the lag didn;t tilt me so hard.... but I let it .... sigh

07-08-2012 , 09:31 PM

#345

Aksdal

Carpal \'Tunnel

Join Date: Nov 2008 Posts: 34,196

Quote:

Originally Posted by PHOICH

how do you know what you got? .. nothing in my account..

honestly the only way I know to check my balance is to register for another tourny. so i clicked register on one in late reg just to see my balance and I had like +460 what I had previously

07-08-2012 , 09:32 PM

#346

moe.ron

centurion

Join Date: Jul 2012 Posts: 129

so according to the payout structure, how much money would chip leader in 100k get ?

07-08-2012 , 09:33 PM

#347

youngbeak

grinder

Join Date: Jun 2012 Posts: 456

anyone get a refund for the $33 5k? So odd because I got refund for the 109 and the other is still showing as a loss.

07-08-2012 , 09:33 PM

#348

PHOICH

newbie

Join Date: Jul 2012 Posts: 20

Quote:

Originally Posted by Aksdal

honestly the only way I know to check my balance is to register for another tourny. so i clicked register on one in late reg just to see my balance and I had like +460 what I had previously

nice avatar

07-08-2012 , 09:33 PM

#349

mems

newbie

Join Date: Jun 2011 Posts: 39

I'm just frustrated the hands I went all-in on were cancelled when I was at ~20k. Then I was unable to get back while blinds raised from 2000 all the way to 6000 and I blinded out before I was even able to play anything! Wow, just wow.