Has to be a troll. Why would the guy have 1 post and two different IP addresses in two countries used? I doubt their 'security team' is moving from country to country that fast. Could be a coincidence, but doubtful. Maybe check the time between registration and post. Either way it's only been a few days max. Account made in May.

VERY INTERESTING!!!!!

Question to 2+2: Does Shane/lock have any "mod" powers in this section of the forum anymore? (I assume they did when they were paying for it)

At first I thought it was a troll. Now, like others here, I think it's Shane.

Between the similarities in spelling/language, and the fact that both "Joseph" and Shane are both from Germany, I think Lock really believes we're stupid enough to believe it's a different person.

Obviously I have no proof of this yet, especially not being a mod here and being unable to see the actual IPs, but the smart money is on this being a Shane dupe.

Shane, seriously? This is getting pretty silly, dude.

has someone on 2+2 actually verified the two diff ip addresses or did we just make a leap of assumption. They were all just in Portugal, so that ones not surprising; and if one's truly from Germany and that's where Joseph or Shane's located, there's not a lot of effort in passing on the appropriate info so that's not surprising. Only thing that I find surprising is if in fact there actually is a Joseph, but apparently there is as someone's gotten emails from one in security previously. I had really just assumed Joseph was Shane.

Ofc you are spot one (Joseph=shane)

We have to wait a couple of hours before next information blitz imo , i mean Shane cant post when he´s out in the rolls royce partying.

Yoy really know you have a first class company when ur customers seriously don´t know if a spokesman is a troll

Come on guys don't muck this thread up with meaningless disagreements and complaining that really just distracts us from the main point and waters down this thread.

Instead, lets unite and say we need answers to two very important questions/issues:

One: Why are row payments taking months? And don't bs us. I don't care about hearing when you think they'll return to normal. I just want to know whey they have been f'ed up for so long.

Two: When will ONE official lock statement be made about the play through policy and WHEN will any potential past misinterpretation of the this policy be rectified?

Would highly doubt this is someone trolling... I have had a decent amount of communication with the security team, daily emails back and forth, and some of my "responses" were from Joseph..

Rather Joseph was the one signing the emails with vague information and copy and pastes of the TOS...

Joseph, how long is it going to take to do these individual audits of each account, and furthermore, how long until I can make a withdrawl given that I have played tons and tons of MTTs and SNGs on your site, even though I have recieved some funds via a staking arrangement I had with a buddy from the state I live in.

Joseph, the most recent email stated this exactly: "Thank you for your reply, please note that player transfers and winnings derived from player transfers are not eligible for payouts. if you require any further assistance please do not hesitate to contact us." Surely this can't be so... transfers AND WINNINGS derived from transfers are not eligible for payouts? What is your policy going forward..

Thanks

without any concrete information, this also could just be the misanthropic nerds of the forum looking for agreement upon themselves so they can feel their lives are somehow significant.

**** off with this line of bull****.

It isn't abuse, it is players attempting to recoup some portion of their money because YOU WON'T PAY THEM.

shaneception itt

OP's account is registered with a lockpoker.eu email address. He really should email Mat from that address so he can verify.

so legit account now lets wait for eesponse

I've never played on Lock, so my interest in this is solely curiosity. But I must say I'm quite blown away by the stupidity of Mccormick's posts ITT, he's put down a serious marker for the title of Worst Poster Of All Time. And if (as seems likely) the "Joseph" OP was written by Shane then we may well have two of the all-time elite 2+2 ******s in the same thread!

Actually Joseph is Jennifer, Jennifer = Cashier Manager

3rd line off op ( it has become clear another voice is needed to support shane ) lol
shane is a liar there is no doubt about that. he needs support because he has tied himself up in so many lies he don,t know were he,s at.

it seems then that he is legit. In that case, his OP is a ****ing joke. Someone please find some of shane's quotes where he says exactly the same goddamn things

Joseph,

In anticipation of your much-trumpeted arrival on 2+2, I started a thread to discuss the key questions we have for Lock. I set out the 5 most important ones in the OP: http://forumserver.twoplustwo.com/19...-lock-1327721/

Your post answers none of these questions. Please address them.

Lock Poker is allowing Joseph (no last name) in security to handle the questions? Don't we want their accountant? If we can't hear directly from the CEO or at least a statement from her, then Lock Poker has made no progress.

Lock Poker, you are seriously out of touch with how to handle your company's public image. I could only imagine how bad the inside workings of your company are based on how you look right now.

Great. Please answer these questions ... http://forumserver.twoplustwo.com/19...-lock-1327721/

That's not consistent with what you and your colleagues in the Security dept are telling players. Players have specifically been told that winnings from transferred funds (I don't know how you manage to calculate that btw) can not be withdrawn. Are we to believe you, or Shane, or the Security team?

I don't see how the word "abuse" is appropriate here since you have authority over player withdrawals. I don't think anyone has a problem with you enforcing your 1:1 wagering requirement policy. However, that isn't what you are doing. Its not "more aggressive" (read "less lax") enforcement of an existing policy. Rather, you seem to have invented and are retrospectively applying new policies.

This is all very vague, a problem we had with the previous Lock rep. please be specific about what "the recent findings" are and what "new policies" you refer to.


The information you have given so far has provided no clarity, even on just the one issue you chose to address. If you want to do so then please explain:

(1) What rules exactly have players broken? (Show us the actual rules and how they were broken)
(2) What are now the rules for transfers? (i.e. in what conditions can a player feel secure that you won't punish him for receiving a transfer?)
(3) If a player previously received transfers and you have now blocked his withdrawals, then what must he do to receive that cash (or are you in effect permanently blocking it which amounts to confiscation)?
(4) If you have all player deposits covered then why do you care about players transfering to each other at all (given that you have a wagering requirement in place)?
(5) It has been 2 weeks since you blocked withdrawals, some from players who had met the wagering policy in place. Why in that time have your security team failed to sort out those from the ones you belive to be "abusive"?
(6) Since you had a wagering requirement in place then why did you clear cashouts where it hadn't been met. If you did then isn't it your own fault?

No money = no money......

So a couple of days after lock mgm assures 2+2 that they will be honest and straight forward from now, they send shane in under "josephs" name ?

If it wasn´t because of the seriousness of people getting robbed it´s actually funny.

I dunno guys, I think the 2p2 welcome wagon might have scared off their sock puppet "Joseph". I hope he was adequately warned that there were mobs and they likely would be rioting before he was thrown to the rioting mobs.

Sinking the houseboat to put out the torch-fire, obv

I will be shocked (and awed) if Lock responds to any of you over the weekend, just because "over the weekend" is a convenient excuse to not respond to customers. Meanwhile, they are probably lawyering up as we speak, if they can find some lawyers who think they'll get paid at the end of this.

I would disagree I'm naive, I'm gullible.

We agree: Customer service or security agents give false names all the time.

This is not a customer service issue, this is an issue of the company needing a credible voice to speak on their behalf.

Call me hopeful, gullible, naive or whatever you want, but this isn't a job for Badge #101.

With all of the information/misinformation floating around, it could be a ton of money at stake here.

If you want to dig up some instances where CEOs don't publicly address their company's situation, surely I can find some where they did.