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Lock's cash out delays keep costing me more and more money.... Lock's cash out delays keep costing me more and more money....

09-10-2012 , 01:39 PM
The Canadian dollar continued its steady recent climb against the U.S. dollar Monday, hitting its highest level in a year.

The loonie was trading at $1.0251 US around 11 a.m. ET, up almost 3/10ths of a cent from Friday's close.


Bottom line, I've lost $175 over past 53 days waiting for payout as Canadian dollar climbs vs. US dollar.

Requested payout of 7k via Skrill on July 18

40 days later, cash is put back in my Lock account due to "inputting error".

August 28 - Resubmit payout request via Skrill.

Sept 4th - Email Shane who assures me that e-Wallet payouts are taking 7-14 days, with some being done at the lower end of the time frame and things steadily improving.

Shane says the following to me when I remind him that I already waited 40 days,
"I remember this, Im surprised they didn't mark it priority already.

Ive chased them up to make sure its at the front of the queue."

So between being put at the front of the queue, cashouts taking 7-14 days at the most, and things steadily improving, I expected that 13 days later I would have my money.

Unfortunately not. I've emailed Shane again for an update and am waiting for a response.

This is like a dream where one tries to run but can't go anywhere.
09-12-2012 , 11:17 AM
Quote:
Originally Posted by Discipline123
The Canadian dollar continued its steady recent climb against the U.S. dollar Monday, hitting its highest level in a year.

The loonie was trading at $1.0251 US around 11 a.m. ET, up almost 3/10ths of a cent from Friday's close.


Bottom line, I've lost $175 over past 53 days waiting for payout as Canadian dollar climbs vs. US dollar.

Requested payout of 7k via Skrill on July 18

40 days later, cash is put back in my Lock account due to "inputting error".

August 28 - Resubmit payout request via Skrill.

Sept 4th - Email Shane who assures me that e-Wallet payouts are taking 7-14 days, with some being done at the lower end of the time frame and things steadily improving.

Shane says the following to me when I remind him that I already waited 40 days,
"I remember this, Im surprised they didn't mark it priority already.

Ive chased them up to make sure its at the front of the queue."

So between being put at the front of the queue, cashouts taking 7-14 days at the most, and things steadily improving, I expected that 13 days later I would have my money.

Unfortunately not. I've emailed Shane again for an update and am waiting for a response.

This is like a dream where one tries to run but can't go anywhere.
Are you surprised? whats even more unreal is that Cake poker ...the worst of the worst on this network , is doing Skrill cashouts in less than 6 days... Imagine that
09-12-2012 , 12:32 PM
what is skrill
09-12-2012 , 12:42 PM
Quote:
Originally Posted by T-Dubs82
what is skrill
Skrill is the new name for Moneybookers which is a well established e-Wallet site that is accepted by Lock and most other online sites.
09-13-2012 , 12:31 PM
Super lol at waiting 40 days for money, and then having it returned because of an "input error". Like lol what? WTF does an input error even mean? Did lock ever explain what that meant? Obviously it's just some cop out of an excuse for them not having the money to pay out, so they waited 40 days and then said "input error" to make it seem more legit as to why the cashout didn't go through.

      
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