Open Side Menu Go to the Top
Register
Lock WU Withdraw Lock WU Withdraw

10-12-2012 , 11:27 PM
Quote:
Originally Posted by GOSOXXX
How do u know when the MTCN # arrives? Do u just keep looking in your cashier>history box everyday?
yes keep looking. My last one a few weeks ago took about 3 days to appear.
10-13-2012 , 01:39 AM
Requested 9/18
Approved 10/8
MTCN in there now.

Now to get cash in hand tomorrow. I don't
foresee this being a problem

Last edited by BOOOOM!!!!; 10-13-2012 at 01:58 AM.
10-13-2012 , 02:27 AM
Quote:
Originally Posted by BOOOOM!!!!
Requested 9/18
Approved 10/8
MTCN in there now.

Now to get cash in hand tomorrow. I don't
foresee this being a problem
~20 days. thats not so bad. Actually wait, that's insanely long when WU is meant to be same day.

But, 20 days in this online poker world we live in is not so bad.

There is no reason that anyone should be waiting over 20 days.
10-13-2012 , 03:28 AM
Requested 9/24, just got the decline email today - 10/13 at 12.am. I was excited cause lots of people talk about getting the decline email and then the approved email. however, all the balance of my withdrawal is in my casino... i thought i was only supposed to get 10% in there? Does that mean I was actually fully declined?
We're sorry, but your EPT_WU payout request of 450 USD for Account ID has been declined.
Payout Comments: submitted via poker cashier
I have not confirmed my account, funded it through player transfer... (didn't know about this as it didn't prompt me when withdrawing... only realized it after I had already submitted my withdrawal). if this is the problem, shouldn't they have said this is the problem?
10-13-2012 , 03:50 AM
Quote:
Originally Posted by godethan
Requested 9/24, just got the decline email today - 10/13 at 12.am. I was excited cause lots of people talk about getting the decline email and then the approved email. however, all the balance of my withdrawal is in my casino... i thought i was only supposed to get 10% in there? Does that mean I was actually fully declined?
We're sorry, but your EPT_WU payout request of 450 USD for Account ID has been declined.
Payout Comments: submitted via poker cashier
I have not confirmed my account, funded it through player transfer... (didn't know about this as it didn't prompt me when withdrawing... only realized it after I had already submitted my withdrawal). if this is the problem, shouldn't they have said this is the problem?
If you email me your details I can look into this for you.
10-13-2012 , 04:07 AM
Quote:
Originally Posted by Citizenwid
I don't see why not. Isn't that the point of western union is to send people money fast when they need it. So lets say someones on vacation and they lose their debt card I would think western union would let someone send them money so they can get home.
Cool, was thinkin the same thing. Thought I heard somewhere it had to be the state you live in or something, but I could be wrong or heard wrong. Just going to go off the assumption we can for now.
10-13-2012 , 04:10 AM
Quote:
Originally Posted by spring83
Cool, was thinkin the same thing. Thought I heard somewhere it had to be the state you live in or something, but I could be wrong or heard wrong. Just going to go off the assumption we can for now.
It has to be collected from the same state as your address listed with us.
10-13-2012 , 04:14 AM
Quote:
Originally Posted by imjustshane
It has to be collected from the same state as your address listed with us.
Ok so I did hear right. Thanks Shane. PMing you now with a question.
10-13-2012 , 04:21 AM
Quote:
Originally Posted by godethan
Requested 9/24, just got the decline email today - 10/13 at 12.am. I was excited cause lots of people talk about getting the decline email and then the approved email. however, all the balance of my withdrawal is in my casino... i thought i was only supposed to get 10% in there? Does that mean I was actually fully declined?
We're sorry, but your EPT_WU payout request of 450 USD for Account ID has been declined.
Payout Comments: submitted via poker cashier
I have not confirmed my account, funded it through player transfer... (didn't know about this as it didn't prompt me when withdrawing... only realized it after I had already submitted my withdrawal). if this is the problem, shouldn't they have said this is the problem?
Actually just checked mine, and the exact same thing happened. Emailing you now Shane.
10-13-2012 , 05:15 AM
Quote:
Originally Posted by spring83
Actually just checked mine, and the exact same thing happened. Emailing you now Shane.
same here, emailed you Shane
10-13-2012 , 08:13 AM
Same thing here... wait 18 days and get told I'm declined for using the poker cashier like I always have. I expect that this is the first sign that Lock $$$ is worthless.
Gee thanks guys, as if the US DOJ hasn't effed us hard enough. Great job taking advantage of that for profit.
10-13-2012 , 08:32 AM
I just got my approval email for WU (hooray). However when I go to submit another WU the only option I have is courier (check).

Is WU still showing up an option for others?
10-13-2012 , 08:44 AM
Yeah that's down, as is the Live Support option. Seems by removing WU after so many cancelled requests all they are doing is giving themselves a few extra weeks to pack their bags before everyone panics. I mailed support about mine and they tried me with the "denied so it can be resubmitted through a faster processor", and I mailed back and told them that isn't what happened unless they were in the habit of WUing money and putting it back in your account too. Then I was told that Cashier support would contact me (lol, holding my breath) but that it would be slower than regular support.
10-13-2012 , 10:17 AM
Says that updates are being worked on and that withdraw options should be up and running later.
10-13-2012 , 11:00 AM
9/19 WU withdrawal requested.

Received MTCN# this morning. CIH.
10-13-2012 , 11:35 AM
9/19 requested
10/8 approved
Received MTCN this morning and just cashed out.
10-13-2012 , 11:37 AM
Requested: 9/28

Declined: 10/13

$$$ is back in my cashier?

I'm assuming this isnt how this is suppose to work? It's my first cashout and thought it was standard to get the decline but not for the monies to be put back...
10-13-2012 , 01:15 PM
There are 2 issues causing a bit of chaos here.

#1. Is something thats been covered before but some people are just new too and that is the decline that leads to a new transaction. On occasion we cancel your WU cashout to push it through another WU processor for you. In these cases you will get a decline notice but then shortly after a new transaction is lodged (without the fee so you already have your refund).

#2. There seems there was a delay in this process yesterday/today and the time between the cancellation and successful transaction has been longer than usual. I woke up to an inbox of panicked players but by the time I checked their accounts the new transaction had gone through fine.

So if you get the decline and your new transaction isnt there right away dont panic, give it a few hours and if it still doesnt appear then just shoot me an email and I can look into it for you.
10-13-2012 , 01:19 PM
Thx Shane. Any word on why courier (check) is the only withdraw option at the moment?
10-13-2012 , 01:37 PM
Quote:
Originally Posted by vookenmeister
Thx Shane. Any word on why courier (check) is the only withdraw option at the moment?
It looked like something had happened to your particular account, support said they have fixed it so it will work now

Im getting off 2+2 now but will be checking emails, if this still doesnt work please email me so I can follow up on this for you.
10-13-2012 , 02:39 PM
Quote:
Originally Posted by BOOOOM!!!!
Requested 9/18
Approved 10/8
MTCN in there now.

Now to get cash in hand tomorrow. I don't
foresee this being a problem
Cash in hand 10/13.
Unacceptable wait for this Western Union xfer.
Surely there must be a faster way to get a WU xfer done.
A little bit more transparency in the waiting process would help to ease suspicions.
This must be how it feels to get free-rolled in the xfer thread.
GL to everyone else, I sincerely hope everyone gets paid.
LMK when the withdrawal process becomes less than 2 weeks.
10-13-2012 , 03:10 PM
Quote:
Originally Posted by SPreston
Ugh, haven't checked this thread in awhile and not liking what I am reading.

Requested 9/25...
Declined twice, then approved / no Control Number yet though. The Sender address is one of the most ridiculous things I've ever seen.
10-13-2012 , 03:28 PM
Just received an e-mail stating that my control number will be available in 5-7 business days??? So that would be 14 business days + 5-7 more business days, which could be more than a month? What is going on back there at lock???
10-13-2012 , 03:50 PM
Quote:
Originally Posted by imjustshane
#1. Is something thats been covered before but some people are just new too and that is the decline that leads to a new transaction. On occasion we cancel your WU cashout to push it through another WU processor for you. In these cases you will get a decline notice but then shortly after a new transaction is lodged (without the fee so you already have your refund).
I didn't get a refund tacked on, and I've already been waiting almost a month. So now I'm going to have to wait another month for no reason. ****ing great.
10-13-2012 , 04:02 PM
requested 9/20
mtcn received 10/13

      
m