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02-16-2012 , 10:52 AM

#126

Sabice

banned

Join Date: Jan 2011 Posts: 129

Is the max WU still $250? If so, Rizen, any estimation on when this restriction will be lifted and the max will be back to $850 or whatever it was before? Also about how long is it taking for people to receive their mtcn number?

02-16-2012 , 10:56 AM

#127

1beebers1

newbie

Join Date: Mar 2011 Posts: 31

After many hassles and intervention from Rizen I finally recieved a check from lock. THEN I GOT AN EMAIL SAYING DON'T CASH THE CHECK THERE IS A PROBLEM WITH IT. THEY ARE SWITCHING IT TO WESTERN UNION. OBV LOCK ISN'T ABLE TO DO PROPER BUSINESS.....

02-16-2012 , 12:12 PM

#128

tigertigeraa

newbie

Join Date: Feb 2012 Posts: 34

$247.50 withdrawal

2/14 1pm requested

2/15 2pm processed

2/15 3pm got money

2/16 $22.50 first withdrawal fee had been refunded back

good

02-16-2012 , 01:21 PM

#129

m8kinmoves210

centurion

Join Date: Feb 2012 Posts: 137

Quote:

Originally Posted by 1beebers1

are checks not working now?? Cause i just requested a check payout yesterday!! any info on this??

02-16-2012 , 01:30 PM

#130

PaulGobert

banned

Join Date: Jan 2012 Posts: 73

Quote:

Originally Posted by aaron watter

To follow up, support just emailed me back stating that they don't have the city that the wu is being sent from as wu does not provide it to them. Any advice? I've never used wu before so I'm really confused as to whether the woman at wu today was being weird (she did check with her supervisor though so going back without the city and trying again seems unlikely to work) or if lock support is giving me some kind of run around.

Dude just go get you a WU gold Mastercard at the store and you can get the MTCN # loaded on the card, And you dont have to deal with live person, easy as pie.

Last edited by PaulGobert; 02-16-2012 at 01:32 PM. Reason: spelling

02-16-2012 , 01:51 PM

#131

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Quote:

Originally Posted by m8kinmoves210

are checks not working now?? Cause i just requested a check payout yesterday!! any info on this??

I've posted this other places but it was one batch from a particular processor and was on their end. Obviously in the current environment things are difficult, but from what I understand future payouts are being handled by another processor and other checks have been clearing it was just the one batch.

Not to minimize the issue here, but all users have been getting expedited WU payments to make sure they get cash in hand. This isn't a matter of not having the cash it's a processor issue. Future checks should work fine.

Thanks

-Rizen

02-16-2012 , 01:52 PM

#132

m8kinmoves210

centurion

Join Date: Feb 2012 Posts: 137

Quote:

Originally Posted by PaulGobert

Dude just go get you a WU gold Mastercard at the store and you can get the MTCN # loaded on the card, And you dont have to deal with live person, easy as pie.

are those gold cards real?? ive never heard of them before...

02-16-2012 , 02:54 PM

#133

tippiebiz08

banned

Join Date: Jan 2012 Posts: 72

Quote:

Originally Posted by m8kinmoves210

are those gold cards real?? ive never heard of them before...

Are the cards free? Can you load it on the western union website? Please explain more details. Thanks!

02-16-2012 , 02:56 PM

#134

tippiebiz08

banned

Join Date: Jan 2012 Posts: 72

Quote:

Originally Posted by aaron watter

Yes, it is from Nicaragua but the email did not specify a city. When I went to get the money from wu today not having a city was a problem. Still no response from customer service. While I am very glad that the money was sent, and not even too perturbed that it took twice as long as listed, not being provided the necessary information to pick up the money is fairly mindboggling.

managua, nicaragua. Try that city.

02-16-2012 , 03:02 PM

#135

tippiebiz08

banned

Join Date: Jan 2012 Posts: 72

Rizen, I have already successfully withdrawn from Lock via western union back on 2/4. Why can't I see the option for WU on my withdrawal list now? I can only see 3 options: bankwire, ecocard, or currier check.....I am a US player. Please let me know whats going on...I know its hard to be consistent in a rough climate as I see in other posts the amount has dropped to a max of $250 "temporarily" but I should at least be able to see the option and withdrawal that way again right?

Thanks.

02-16-2012 , 04:09 PM

#136

PaulGobert

banned

Join Date: Jan 2012 Posts: 73

Quote:

Originally Posted by tippiebiz08

Are the cards free? Can you load it on the western union website? Please explain more details. Thanks!

Yes, you should be able to picjk it up any where there is WEstern Union look for it hanging up, it is $4.95 load fee, its just like Green Dot Money card, but better yet you can load WU on to your card with the MTCN # because when you load the card they give you a MTCN #

02-16-2012 , 04:56 PM

#137

m8kinmoves210

centurion

Join Date: Feb 2012 Posts: 137

Quote:

Originally Posted by PaulGobert

not sure i understand.. can i just go to a local wu and pick up the cash without buying any shady card?

02-16-2012 , 07:15 PM

#138

ProTank

newbie

Join Date: Feb 2012 Posts: 16

Is western union no longer a option??

02-17-2012 , 12:28 AM

#139

Wizard-50

Pooh-Bah

Join Date: Apr 2008 Posts: 5,783

Quote:

Originally Posted by ProTank

Is western union no longer a option??

It is, and quick. Max 250 though

02-17-2012 , 11:17 AM

#140

chiefsfan17

veteran

Join Date: May 2007 Posts: 2,061

Quote:

Originally Posted by aaron watter

Go to a new WU location.

02-17-2012 , 01:58 PM

#141

m8kinmoves210

centurion

Join Date: Feb 2012 Posts: 137

Quote:

Originally Posted by m8kinmoves210

not sure i understand.. can i just go to a local wu and pick up the cash without buying any shady card?

anyone?

02-17-2012 , 02:14 PM

#142

Sydien

journeyman

Join Date: Dec 2009 Posts: 323

Quote:

Originally Posted by m8kinmoves210

anyone?

wat? Not using a card is the standard transaction.

02-17-2012 , 02:41 PM

#143

chiefsfan17

veteran

Join Date: May 2007 Posts: 2,061

Quote:

Originally Posted by Wizard-50

It is, and quick. Max 250 though

Quick as in how quick?

Anyone know how quick they've been since the 250 max?

02-17-2012 , 02:52 PM

#144

Sydien

journeyman

Join Date: Dec 2009 Posts: 323

Quote:

Originally Posted by chiefsfan17

Quick as in how quick?

Anyone know how quick they've been since the 250 max?

Payout request email received:
Wed, Feb 15, 2012 at 9:59 AM

Payout processed email received:
Thu, Feb 16, 2012 at 12:41 PM

I still haven't picked up the money yet as I just wanted to test the speed of the cashout.

02-17-2012 , 03:02 PM

#145

eYeLovErAgS

enthusiast

Join Date: Feb 2008 Posts: 88

Just went to pick up my WU and they said my MTCN # was invalid????

RIZEN, could you please address this?

02-17-2012 , 04:18 PM

#146

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

I don't personally have access to any of the MTCN #s etc, but if you get me your username/e-mail (please PM it or e-mail me at rizen@lockpoker.com and DON'T post your e-mail publicly here, for your safety) I will make sure someone is in touch with you ASAP.

Thanks

-Rizen

Quote:

Originally Posted by eYeLovErAgS

Just went to pick up my WU and they said my MTCN # was invalid????

RIZEN, could you please address this?

02-17-2012 , 04:19 PM

#147

m8kinmoves210

centurion

Join Date: Feb 2012 Posts: 137

Quote:

Originally Posted by LockRizen

do u know how long you can wait till you can pick up your wu payout??

02-17-2012 , 05:24 PM

#148

eYeLovErAgS

enthusiast

Join Date: Feb 2008 Posts: 88

Quote:

Originally Posted by LockRizen

Pm with email sent.

02-17-2012 , 06:26 PM

#149

dirtyjb30236

journeyman

Join Date: Sep 2009 Posts: 333

Could someone please link me to an explanation of how the WU cards work?

Can I have my Lock WU cashout sent directly to the card, rather than going to the store? Seems really convenient if that's the case.