yea i just got my control number and everything.

idk but i lold

Requested 6/12
Received control number 6/24

Cashout Requested June 16th
for some reason Cashout declined June 23rd
Replacement Cashout reissued June 23rd
Transaction completed June 24th

cold hard cash now in hand. tyvm

requested 6/18
received MTCN/cash in hand 6/24

<1 week = awesome

Requested 6/18
Received declined 6/23
Received control number on withdrawal page (not e-mail) Cash In Hand now 6/24
Rub 50's on titties 6/24

6/19 Requested Max amount

6/23 Received Decline Email

6/24 AM $200 Processing fee returned to my account and Control#/Sender info showed up on Lock cashier page.

6/24 PM Cash in hand.

Requested 6/8, declined 6/22, automatically requested again right after the decline. Declined again, money back in account.

Requested 6/22, declined 6/24, money put back in account.

Requsted again 6/24......

i mean seriously wtf lock????

Shane!
You emailed me back and said that my withdrawal was processed and that I should have received pickup info. Still haven't seen any of that info. It has been 14 days now! I have emailed you, Rizen, Emily, and support and no one has helped me! Someone needs to contact me NOW with my pickup info!

Btw guys. These withdrawals seem to be going through smoothly as did my FIRST one. But believe me after they send you one, they think they have you and they aren't as smooth anymore... Today is 14 days since my WU request and still no help from anyone concerning it...

Get used to things like this if you stay with Lock...

Apparently you don't get an email...the info just appears on the cashier page. Keep checking and it will probably just show up. Hope they get all this worked out soon.

Appreciate the help. My first WU withdrawal didn't come on cashier page but from what I've been hearing I guess that's the case so I have been checking that a few times a day. Shane did write me an email and said that I should have received an email but never got it. Hope I get my money in the next day or two. Tomorrow will be 2 weeks. BTW, I doubt they'll get everything worked out. Lock has always had a terrible reputation, even when on Merge. I took my funds off of Lock before things could get even worse.

Anyone know if its 2 free WU cashouts per month or only 1? i thought i read it was increased somewhere? unless that was a different site im thinking of.

Hi i really need a lock Rep to help me out i deposited on lock poker 2/6/2012
i gave the software a try didn't like the game play or the fact that i was never paid rake back regular

2012-06-02 09:10:17 AM CREDIT_DEPOSIT_INITIAL

So i decide to cashout
2012-06-09 12:42:40 PM DF-EPT_WU Withdrawal Requested

$30 to take my $300 out im thinking arr ok i just want my money out of there

Then the waiting game begins i wait 4 working days nothing so i message support no reply for another 5 days then i get a reply saying cashout manager is sorting it today
17/6/2012 from " Mary "

Since then i have sent 4 further emails and had no response today 25/6/2012
i check my account and the withdrawal is back in my casino account

Do i request another cash out or will you some how manage to royally mess that 1 up to?

2012-06-24 04:11:42 AM DF-EPT_WU Withdrawal Approved! ??? (Paid back into my account sort your heads out lock poker)

Emma

For some reason in the changeover from Merge to Revolution, the site changed my state from NY to NJ, so the zipcode didn't match and in my history my WU currently says "denied".

Since Lock changed my state and the WU didn't work, I have no idea where my money/cashout lies. Just completely aggravating, as there isn't even a place to change an address that you VERIFY WITH THEM BY SENDING DOCUMENTATION! I had 4-5 successful cashouts before the move to revolution, but this particular situation has been frustrating, along with the generic emails back from Lock support.

Tobayyy

Monday refers to Monday June 11th. I put in a WU withdraw on the 12th and have yet to recieve Z funds. Super fast processing times indeed.
Lock(Shane, Rizen, Perhaps new customer service representative) I am also missing $24.50 that was transfered to my account. Please create a reliable accounting system wthin the cashier history/Player admin.
Thanks always, Living.

6/19 requested

6/23 cancelled (got mtcn next day in history)

6/25 CASH MONEY $$$$$$$$

thanks shane and lock support for making my transaction so easy. time for my 2nd free withdrawal. good luck everyone!!!

I had same experience as babyhanley. Ez process.

i really didnt mean to make anyone salty, as this is the "Lock WU Withdraw" thread i just wanted to add my two cents. hopefully someone will look at your account asap. good luck!

yeah, it seems like we all need a bit of "luck" lately...where's Shane?

why is it that only people who complain over and over on here get speedy customer service"? i requested WU on 6/19 and i see 2 or 3 others have gotten their money from requests on that day, guess i need to harass Shane to get my money...

I have WU request from 6/18. No email. Nothing updated on cashier page. Still listed as "requested"

Money received CIH. WOOT WOOT!

im pretty sure harassing shane is not gonna get ur money faster. i didnt complain, all i did was ask politely