I got this email today from Lock poker...this is my first withdrawal from them, however I am verified:
Dear XXXXXXXX,
We're sorry, but your EPT_WU payout request of xxxx USD for Account ID has been declined.
Payout Comments: moved to poker cashier
We thank you for your continued business and are always available if you should have any questions.
Website:
http://www.lockcasino.com
Email:
support@lockpoker.eu
Phone: 1 800 284 5952
Sincerely,
-The Staff at JDB Services-
I did not receive anything that says its been resubmitted, however. It still shows pending in the cashier history. Is this normal, or should I do something else? I sent an email, but no response.
Thanks.