Decline message is good -- Just wait, leave the money in the casino, It will disappear. Now in your cashier click history and under 'western union withdrawals' it will eventually show the name/info(approx 1-2 days) and finally the MTCN usually within 5-7 days

Anyone else having trouble with W/U reimbursement emails. Last couple times the support seems to misunderstand which withdrawal I am requesting a refund for, even though I explicitly give the date of processing with my request. Then I am sometimes told that the fee was automatically refunded when the transaction was processed, although I am not sure I understand Lock's accounting ledger well enough to verify this.

Shane, any update when withdrawing through WU will be back? Thanks.

Maybe, good for you, but the only thing that matters to me is the mctn number. Personally I think all this other decline approved blah blah blah nuther supposedly quicker processor blah blah stall tactics.


maybe i'm wrong here maybe im a bit pessimistic, or maybe i'm a realist.

time will certainly tell the truth.

11/24 - Payout requested via Western Union ($500)

11/30 - Payout declined "Payout Comments: submitted in new poker cashier"


Wtf does that even mean? Ugh

I've won another $600 since then, so now I'd like to just get it ALL ($1100+) out of Lock Poker. Sick of dealing with this

Lock maybe slow at times but don't think there has been 1 person who hasn't eventually gotten paid.

Mine are always automatically put back into my account when they are approved.

Just track your account balance after every session (good to do anyways for your records)

You're sick of dealing with a 6 day old cashout? Anyway it means its going to a different processor and that it will be accepted. Look in your cashier, History tab and the WU info will show up soon. Lately WU cashouts have been taking 3-4 weeks. However, I requested one on 11/20, was accepted on 11/28, now just waiting for the MTCN# so things may be going a little faster now.

I spoke with live chat on my declined Western Union withdrawal and got this

"The payout was declined and resubmitted via a faster processor, sorry for any confusion caused. I see that we are just waiting for Western Union to provide us with your MTCN. This should be available within 5-7 business days. Once available, it will be posted in the History section of your Cashier, https://cashier.lockpoker.eu/history Also we did not charge a fee for this Western Union payout. Please go to the History section of your Cashier to confirm and note that the Fee column is $0.00, "



So, I guess I'll wait for this $500 to get approved.... then in December do another withdrawal since you get 1 per month with no fees apparently?

your crying over 36 days for 15 dollars for inconvenience? get to 44 days which is now for me 46 then complain about it.

UMAD?

req 11-15-2012
decl approv sender info 11-19
mctn 11-30
cih 11-30

Request 11/24/2012
Declined 11/30/2012
WU Pending 12/01/2012

Requested 11/14
MTCN 11/30

why i cannot cash out using wu lol? is this option still avai?

It goes down at times. This is the longest it's been down that I recall.

Yeah. Looks like WU cashout is down for the moment.

requested: 11/18
mtcn & cih: 12/1

A few of us have spoken with a Live Chat representative and were told Western Union is down as part of the cashier update. They said it should be back up within 48 hours (about 60-72 hours ago), so hopefully its back up soon.

JMoney12

Tralalalala still waiting, been sitting in PENDING for almost three weeks.

Getting annoyed and frustrated.

Original Withdrawal Request : Oct 27
Decline/Moved Processor: Nov 14
MTCN/Sender Nothing as of Today Dec 1 (Just Says Pending....No Sender Name or anything)


Yet people from Mid November seemingly are having CIH.

holy bejeezus

requested 11-18

mtcn 12-1

bravo lock...

Requested 11-10

MTCN# 12-1

requested 11-18 received 12-1 good job lock

^^^ don't tell them good job when there's people waiting from October WU cashouts...

Requested Oct 24th
Approved Nov 12th
Still Nothing as of Dec 1st

My money has been in limbo for 39 days and counting.

WU withdrawal option is missing for me. =x