Open Side Menu Go to the Top
Register
Lock Poker / LockPoker Lock Poker / LockPoker

05-09-2011 , 05:56 PM
Quote:
Originally Posted by uscjustallin
I am attempting to "verify" my account with Lock. I just scanned my Driver's License, a utility bill, and the front/back of my credit card. All of this to prepare for withdrawals.

Wish me luck!
Utility bill should not be necessary, I think Merge skins just require the Skin's Verification Form, ID, and front/back of credit card. Let me know if Lock's was different. GL Bud!

PS: If you did this to open up player transfers, make sure you request it, usually they make you wait 3 weeks from your initial deposit.
05-09-2011 , 06:01 PM
Quote:
Originally Posted by Lavahands
Utility bill should not be necessary, I think Merge skins just require the Skin's Verification Form, ID, and front/back of credit card. Let me know if Lock's was different. GL Bud!

PS: If you did this to open up player transfers, make sure you request it, usually they make you wait 3 weeks from your initial deposit.
Thanks for info lava, but I received this email from Lock support:

Hello,

Below are the documents we require to verify your account and the credit card used to fund it:

1) Verification Form (Download from your Player Admin, https://lockpoker.playeradmin.com/ph...ification.html)
2) PhotoID
3) Scans of the back and front of your credit card
4) Bill for Address Verification (E.g. Utility Bill, Phone Bill, Credit Card/Bank Statement)

Please send to security@lockpoker.com

All our best,


Paige

---
CSR, Lock Support

http://www.lockpoker.com
http://www.lockcasino.com



Also, I don't need p2p transfer ability, just want to be able to make check withdrawals in the near future.
05-09-2011 , 06:06 PM
Quote:
Originally Posted by uscjustallin
Thanks for info lava, but I received this email from Lock support:

Hello,

Below are the documents we require to verify your account and the credit card used to fund it:

1) Verification Form (Download from your Player Admin, https://lockpoker.playeradmin.com/ph...ification.html)
2) PhotoID
3) Scans of the back and front of your credit card
4) Bill for Address Verification (E.g. Utility Bill, Phone Bill, Credit Card/Bank Statement)

Please send to security@lockpoker.com

All our best,


Paige

---
CSR, Lock Support

http://www.lockpoker.com
http://www.lockcasino.com



Also, I don't need p2p transfer ability, just want to be able to make check withdrawals in the near future.
Ahhh, did they request the ID Verification due to you asking for a check withdrawal? Just curious. I just did my ID Verification when I signed up so I could get it out of they way, also I heard if I did the verification before my initial deposit, that my Visa would have a better of being approved (which proved to be incorrect). Again, good luck. I'm not a Lock customer, but I think my ID verification took about 2 hours (decided just to contact live support and they completed it) on Carbon, and about 20 hours on RPM.
05-09-2011 , 06:22 PM
I sent my verification form on April 28 and it still hasn't been cleared yet
05-09-2011 , 06:26 PM
Quote:
Originally Posted by oerrr
I sent my verification form on April 28 and it still hasn't been cleared yet
Are you emailing your documents or uploading them via "Player Admin -> File Upload"? I suggest uploading your files via Player Admin -> File Upload, then send an email to support after you upload each file to notify them of the upload, for a quicker response. Cheers!
05-09-2011 , 06:37 PM
Quote:
Originally Posted by Lavahands
Are you emailing your documents or uploading them via "Player Admin -> File Upload"? I suggest uploading your files via Player Admin -> File Upload, then send an email to support after you upload each file to notify them of the upload, for a quicker response. Cheers!
I was never asked to verify my account when I initially deposited onto Lock. It took 4 separate tries to deposit with Visa. My 1st attempt was for $600 (unsuccessful), 2nd attempt for $600 (unsuccessful), 3rd attempt for $500 (unsuccessful), then finally 4th attempt with Visa for $400 (Success!).

I sent a PM to Rizen and email to Lock support, who both informed me of the verification requirement. So that's what I'm working on now. I will try the file upload process, with a separate email to lock support informing them. Good idea. I'll update with the results.
05-09-2011 , 06:39 PM
Quote:
Originally Posted by Lavahands
Ahhh, did they request the ID Verification due to you asking for a check withdrawal? Just curious. I just did my ID Verification when I signed up so I could get it out of they way, also I heard if I did the verification before my initial deposit, that my Visa would have a better of being approved (which proved to be incorrect). Again, good luck. I'm not a Lock customer, but I think my ID verification took about 2 hours (decided just to contact live support and they completed it) on Carbon, and about 20 hours on RPM.
No, Lock never informed me of the ID verification process. I kept reading about everyone verifying their accounts, and sent an email inquiring about why I was never asked to verify. One of my friends had to verify his account immediately after he made his Visa deposit, so I'm unsure of the inconsistency.

Lock support said I need to verify my account in order to use the check withdrawal feature.
05-09-2011 , 06:42 PM
Quote:
Originally Posted by Lavahands
Are you emailing your documents or uploading them via "Player Admin -> File Upload"? I suggest uploading your files via Player Admin -> File Upload, then send an email to support after you upload each file to notify them of the upload, for a quicker response. Cheers!
I did sent them through email, but now I have tried your method as well, ty
05-09-2011 , 07:00 PM
Just to let you guys know who are trying to make deposits. I have been waiting weeks for a cash out so I would consider that when trying to get your money on Lock. Whats the point of playing if you are never going to get paid, just warning you guys.

Last edited by brandon22; 05-09-2011 at 07:11 PM.
05-09-2011 , 07:16 PM
Quote:
Originally Posted by brandon22
Just to let you guys know who are trying to make deposits. I have been waiting weeks for a cash out so I would consider that when trying to get your money on Lock. Whats the point of playing if you are never going to get paid, just warning you guys.
"Never" getting paid is a bit of an over kill. Also, didn't you request a check? Checks take longer than ewallets regardless. Would you rather get paid instantly and risk US eligible sites or have some patience and keep things safe? Let me guess, you deposited $100, went on a heater, made $60, 2 days later requested a check?
05-09-2011 , 08:17 PM
Do you have to scan your cc if you didn't even use on to deposit? I deposited via wu. Use my wallet didnt work for me for some reason and I don't know if I'm going to feel like dealing with it. Just give me a check when the time comes imo.
05-09-2011 , 08:26 PM
is the run it twice available on all or most normal cash game tables because i dont see any tables where its specifically mentioned in the room name title

& also i tried to deposit with visa & i think because it was my first time using the card i had to verify it through a special visa website and it was seemingly not accepting the expiration date, it said put it in with mmyyyy way, and i did that and it failed everytime, is there something im missing with this or what. i put it in as 052013 so i dunno what magic way im supposed to put it in as. unless there needs to be a space between 05 & 2013.

as an edit ive tried to more times to deposit this way and the first time it denied me when i hit continue or whatever and gave some weird error number like bin00204530243 or something, then the 2nd time it took me to some payment site not visa that i filled out that information and then it declined me again with another weird number error. how silly of me to think that doing a visa deposit would be simple, nothing is ever simple with online poker or gambling apparently.

Last edited by inopethflames; 05-09-2011 at 08:43 PM.
05-09-2011 , 08:33 PM
are people with rakeback at a disadvantage in the Ronin promo?
05-09-2011 , 08:37 PM
Quote:
Originally Posted by Dying Actors
are people with rakeback at a disadvantage in the Ronin promo?
Only 65% of the MGR counts towards a persons points.

For example, Joey B. pays $1,000 in rake. He gets $350 in rake and the other $650 counts towards the 6,500 points he receives.
05-09-2011 , 08:52 PM
Yeah...there has to be a really high volume point where one is better without rakeback because of ronin. But I haven't figured out what point that happens.
05-09-2011 , 09:02 PM
Quote:
Originally Posted by Lavahands
"Never" getting paid is a bit of an over kill. Also, didn't you request a check? Checks take longer than ewallets regardless. Would you rather get paid instantly and risk US eligible sites or have some patience and keep things safe? Let me guess, you deposited $100, went on a heater, made $60, 2 days later requested a check?

BAAALLLLLZZZZZZZ
05-09-2011 , 09:07 PM
Quote:
Originally Posted by MicroBob
Yeah...there has to be a really high volume point where one is better without rakeback because of ronin. But I haven't figured out what point that happens.
that stinks. i get pretty high volume some months
05-09-2011 , 10:15 PM
Any successful US cash outs? Not buying in until I hear of several successful cash outs.
05-09-2011 , 10:23 PM
dying - I have no idea what that point is. The "high volume" point might be so high that pretty much nobody ever achieves it for all I know.

If I bother to figure it out and it's a volume that really would work out better for you then you can cancel your RB if you want.

It doesn't really stink all that much. It's actually a good thing to be on a site with a rewards program so good that you could hypothetically be better off without rakeback. On Carbon or RPM I don't believe I would be close to that point...although some have done some calcs for a certain break-point on Carbon. I haven't looked at it very closely.
05-09-2011 , 10:30 PM
Quote:
Originally Posted by omaha hi lo king
Any successful US cash outs? Not buying in until I hear of several successful cash outs.
Stay away omaha hi lo king. I'm on a long wait, wouldn't recommend the chance buddy. I will post when they get their **** together.
05-09-2011 , 11:20 PM
Quote:
Originally Posted by uscjustallin
I was never asked to verify my account when I initially deposited onto Lock. It took 4 separate tries to deposit with Visa. My 1st attempt was for $600 (unsuccessful), 2nd attempt for $600 (unsuccessful), 3rd attempt for $500 (unsuccessful), then finally 4th attempt with Visa for $400 (Success!).

I sent a PM to Rizen and email to Lock support, who both informed me of the verification requirement. So that's what I'm working on now. I will try the file upload process, with a separate email to lock support informing them. Good idea. I'll update with the results.
I uploaded my verification documents and notified Lock support via email. 15 minutes later they reply:

We have received them on our end. Thank you very much for uploading your docs. They have been put in the Security Queue to be reviewed and verified. Once done we will send you a confirmation email.

All our best,

Elle

---
CSR Manager, Lock Support

http://www.lockpoker.com
http://www.lockcasino.com
05-09-2011 , 11:29 PM
What docs are you required to send in?
05-09-2011 , 11:32 PM
Quote:
Originally Posted by sharkbaitOHH
What docs are you required to send in?
Typically the ID Verification its just a the "Verification Form" (Name/DOB/Street/Etc), Drivers License and front/back of a credit card. Win.
05-09-2011 , 11:33 PM
it doesn't appear that Lock Poker gives you hand histories? Is this true? You can read them on the software but not download them to your hard drive. I hope this changes.
05-10-2011 , 01:29 AM
for some reason i keep getting denied when trying to do a visa debit card deposit on lock poker. i tried the casino deposit method also and that didnt work either. i tried lowering the deposit amount and i was still denied. i got a visa debit card specifically for depositing on this site and for some unknown reason it will not work. any suggestions?

      
m