Lock poker's most recent 3,000 dollar check bounced on me. Support is no where to be found.

Two days later, deposited another 3,000 dollar check, and my account was frozen because check is from account that is: "fraudulent or NONEXISTENT."

Anyone else have issues with checks lately? Is this the phase before a site completely fails and goes bankrupt?

Beware of deposits on this site please.

Will let you know what support has to say.

shills gonna shill

I requested a $3,000 withdrawal about 3 weeks ago and have no check yet. I get no response from support re the status. Very frustrating.

Graph of you making 3k or it didn't happen.

Not sure why I would lie about making 3k...but check me out rwvander1

http://pokerprolabs.com/rwvander1/mergenetwork

If that doesn't suffice you can let me know.

im a shill? want my bank statement and lock's reply to my inquiry??

Yes please

This is how urgent matters are taken care of? It has been almost a week since this happened and a full day since it has been an "urgent" matter. I am getting fees for all this too, am I supposed to take care of that as well?

support@lockpoker.com
Sunday, June 10, 2012 6:29 PM
__________________________________
Please type your reply at the top of the email...

Nathan
JUN 10, 2012 | 07:29PM EDT
Hi,

I have assigned this as a matter of urgency to my cashier manager.

Thank you so much for your patience.
All our best,

Nathan

---
CSR, Lock Support

http://www.lockpoker.eu
http://www.lockcasino.eu



Robert W II
JUN 08, 2012 | 06:19PM EDT
Original message

V***********, Robert W IIActions
To:
support@lockpoker.com
Sent ItemsFriday, June 08, 2012 5:16 PM
So do you plan on not responding to my previous emails about a 2,975 dollar bounced check? Do you guys think this will look good on every poker forum, that you not only send out phony checks but then ignore PAYING customers' inquiries about why the checks aren't going through? It seems like reputation is the key to a successful poker site and I want yours to be really good because that means bigger tournaments, so I will give you guys some slack on this but if I don't get a concrete, resolute, response to this soon I will feel seriously wronged.

Please feel free to call, my number is *****
Robert v*******curiouscanni (rwvander1)

owned

^^^no response since that last email.

I'm a player on the site for several months dude, I have no reason to "shrill" I am a college student paying tuition with poker. The only reason I am making these threads is so maybe a competent lock employee will see this and be like: "well thats not good for business," but still no response or action taken by lock.

I'm a mtt player so i want the site to do as well as possible, more donks and players to juice prize pools. I really want to be able to come on here in a few days and say that lock has completely solved every problem and is not a sketchy site.

damn that really sucks man, getting bounced check = no bueno

hopefully someone attends to your dilemma ASAP, this doesn't look good for them

GL getting this sorted

No kidding. thanks man everyone on this forum is calling me a shill, all I want is a lil support from lock and not to get f'ed outta my money

Finally have some good news on the processing front, firstly we should see a flood of checks starting reaching players now as the check processors now sorted on the Revolution side of things.

We also have some good news on the WU front, we are implementing a new WU withdrawal solution that will see us return to the superfast processing times and includes a jump in the maximum cashout to $2k. This limit is also the weekly limit, so you can make $8k in WU withdrawals per month.

Shqne, could you comment on the cashier for cake that services a large portion of the network and if they should be seeing improvements in cashout times in the near future? Hopefully you can get them to add western union.

Also, please change the rakeback rule so i can immediately start playing on your skin.

So the WU option is available now? How much are the fees for using this method?

BEYOND excited to see this post. Shane, do you know if it'll be the 5/9 batch, the 5/16 or both that are coming out? I'm in the latter, but it seems like no one has received 5/9 checks yet.

Thank you for the update and that is great news on WU, I will be using that.

Rw I had the same thing happen to me for a check for 1875 and it bounced then they told me as soon as I get the check to email them a pic and they will send me the money via western union so I emailed them the pic over a week ago and I have emailed them five times or so since and no email back. This site is ridiculous and they don't care about their customers at all. I'm hoping there is legal action I can take if I don't get that check and another one that was approved about a month ago. It's bs when u wait that long for check then they bounce and then after all of that you can't even get an email

why not go western union? it is clear that people are getting their cash outs that way in 6-10 days.

Hey, is this thread about people not receiving checks? Are you that blind? THIS IS A THREAD ABOUT PHONY CHECKS. ADDRESS THE ISSUE!!!!! Your checks are BOUNCING from INSUFFICIENT FUNDS!!!!!!!!!!!!!!!!!!! How the f*** is that an answer??? Some generic bs? How about you do something better than that man thats pathetic and is a perfect symbol of Lock support.

Ignore the issue and give some generic response to try to calm some people. And its sad it worked look at the people: oh this is great to hear! Great to hear??? that your getting your long overdue checks, which will bounce because lock has no money?

Great work shane, thanks for the help

because the max for western union is low. If you had 30k in your account, your really gonna get it out in $500 increments?

Ya man my dad is a lawyer and his friend is goin to look at this and decide what to do. I will let you know if I'm going to sue or anything, and what legal actions there is for us. This is embarassing I don't even want to deal with this. How do they just ignore our emails when its a matter of bouncing checks?

Then Shange comes on here: Don't worry the checks are coming soon!! Well, do I want more phony checks really, how about you pay the money that is owed and stop writing checks you can't pay...

The replacement checks for the batches that bounced are in the first batches that will be hitting mailboxes.

If you send me a polite email with the email linked to your account I can ensure that if not already posted yours are are pushed through with the highest priority.

Ok. I think I sent the email.

Something about this post makes me think LOCK is about done and we are seeing the tip of the iceberg.

I mean come on, what excuse could a company possibly give for sending out fraudulent checks???

I feel a bank run reaaaal soon. Pretty good timing with the US gearing up for online legislation....

Just saying.

That is what I am afraid of. Just got confirmation that my second check was linked to a nonexistent account, so it too will be returned.

SO: First check bounced because of insufficient funds. Second check returned because linked to a nonexistent account.

two bad checks for a grand total of $5,975

Praying I get an email from Shane asap really freaking out here.