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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

03-27-2012 , 05:46 PM
Quote:
Originally Posted by gunder93
Check Requested 3/23

will update
Check processed 3/27

Big shoutout to rizen/shane for helping me out so quickly
03-27-2012 , 05:47 PM
Quote:
Originally Posted by frozendeck12
which courier does the check come in? Fed ex, dhl , or UPS
Im pretty sure fed ex
03-27-2012 , 05:52 PM
Quote:
Originally Posted by jthatcher
Made a request on 3/22/2012.
Check by courier.
Will update when i receive.

Kinda bummed i had to pay 25$
I am trying to figure out why a western union transfer is so low. Is it becuase the smaller amount of transfer the more fees they can collect? I havent played on a poker site since black friday and trying to find a site i can feel comfortable playin in... so why the small max withdrawal amount if i can WU 500 or even 1000?
03-27-2012 , 06:35 PM
Have yet to recieve bank transfer that was processed 3/1 and have to receive. I emailed support last Thursday and they said it should be in by no later than this Wednesday. Anyone else waiting from this day?
03-27-2012 , 06:42 PM
I got my first and last bank transfer today roughly about 2-3 weeks, if you include the time that Emily cancelled my request, about 5-6 weeks
03-27-2012 , 06:47 PM
Quote:
Originally Posted by JayRounder
Have yet to recieve bank transfer that was processed 3/1 and have to receive. I emailed support last Thursday and they said it should be in by no later than this Wednesday. Anyone else waiting from this day?
i'm still waiting from the same date
here is a rare response i just got from support
Hello,

There were some unexpected delays with the Bank Transfer but I have asked our Cashier Manager to trace this payout for you. You should receive this by the end of the week or early next week. Thank you for your patience.
Sincere regards,

Alexis

---
CSR, Lock Support
03-27-2012 , 06:49 PM
so they are basically saying that we are going to hold
you up for another 2 weeks at least

can't believe this crap
03-27-2012 , 07:20 PM
fwiw i cashed out via WU twice recently (back when max was $850) and got both within 2 days each time.

But I will try courier check and see, will update
03-27-2012 , 08:26 PM
Quote:
Originally Posted by Temujen
I am trying to figure out why a western union transfer is so low. Is it becuase the smaller amount of transfer the more fees they can collect? I havent played on a poker site since black friday and trying to find a site i can feel comfortable playin in... so why the small max withdrawal amount if i can WU 500 or even 1000?
Max WU is $250

Last edited by Running Uphill; 03-27-2012 at 08:28 PM. Reason: Unless your lucky when its at the rare $850 mark
03-27-2012 , 09:37 PM
The lack of respect to their customers is simply amazing. This bank transfer nonsense is the biggest run-around I've ever dealt with. E-mails must go straight to the trash can lol.
03-27-2012 , 09:45 PM
When I send an email I usually have to resend it about 5 times before a I get a response a few days later
03-28-2012 , 02:25 AM
Still haven't received my bank transfer from 2/27. Shane said PM him & he will look into it, no response.
03-28-2012 , 04:10 AM
You guys have to go through life like there is a karma system... Sending mass emails to support gets you thrown to the back of the line. I never had a problem with lock cashouts or support and they never lied to me besides the initial 2-5 buisness day response i got the day after i got processed. I got mine in 9 business days. Also Western Union gives lock's processing like 100k$ and they use like 60k on 850$ withdraws then the rest on 250$ until they re up.
03-28-2012 , 11:00 AM
Quote:
Originally Posted by Faccio
Still haven't received my bank transfer from 2/27. Shane said PM him & he will look into it, no response.
Exact same situation as me except mine was from 3/1
03-28-2012 , 11:00 AM
Requested a check today 3/28, will update.
03-28-2012 , 12:11 PM
Are we able to get a tracking number from Lock when we get a check by courier via Fedex?
03-28-2012 , 05:09 PM
Req. max courier check on 3/20. Received 3/28. 8 days I am impressed.

I am glad they shut down the bank transfer option because that has only stressed me out. If they had a good payment processor that could process these quickly and give accurate timeframes on when they will deliver. Then I would definitely like to use it. But until that is possible, checks and WU are the way to go.

Still have not received my bank transfer from 2/25. Will update as soon as it is received.
03-28-2012 , 07:11 PM
Quote:
Originally Posted by knivesout
Check req'd 3/19
Check processed 3/20
Check rec'd 3/28

Or it would've been if they didn't require signature. I requested in the cashout instructions to not require signature, so in case anyone was wondering, that doesn't work.
03-28-2012 , 09:06 PM
Quote:
Originally Posted by ChrisPCream7
You guys have to go through life like there is a karma system... Sending mass emails to support gets you thrown to the back of the line. I never had a problem with lock cashouts or support and they never lied to me besides the initial 2-5 buisness day response i got the day after i got processed. I got mine in 9 business days. Also Western Union gives lock's processing like 100k$ and they use like 60k on 850$ withdraws then the rest on 250$ until they re up.
I'm curious where you got these numbers from...
03-29-2012 , 03:16 AM
What are the stages of the checks? Two requested this week(max)

The first one was authorized 3/27

Second one req today 3/29 3 am

does it go req - auth - processed?

We get no tracking from Fedex but are having a somewhat reliable timeframe of...
03-29-2012 , 04:57 AM
Quote:
Originally Posted by KhalynYohrk
What are the stages of the checks? Two requested this week(max)

The first one was authorized 3/27

Second one req today 3/29 3 am

does it go req - auth - processed?

We get no tracking from Fedex but are having a somewhat reliable timeframe of...
Mine went from req. right to processed.
03-29-2012 , 08:50 AM
Quote:
Originally Posted by BuSTMeANuT
I'm curious where you got these numbers from...
Well that is why i put LIKE in front of both the numbers. It's not the number amount i was going for just the process of how, cuz people want to know. Some people think its so they can eat up fees but that makes no sense they would have 850$ cashouts all day if that were the case. I think shane might be able to tell you the exact processing limits on WU though. Right now mypayqline blows this out of the water allowing 2 995$ WU a week. But nobody plays on bovada..
03-29-2012 , 10:04 AM
wow speaking of bovada.. I tried depositing with my debit card yesterday on their site not on paylinq and it didn't go through but that didn't mean they didn't try again for 481$ after their successful .68 cent steal from my debit card. Fraud detection canceled my card luckily.. Bovada is not very safe guys watch out. if your gonna play only use the paylinq
03-29-2012 , 10:29 AM
Still waiting on bank transfer myself. Have emailed both Shane and Rizen, but no reply yet. Keeping fingers crossed.
03-29-2012 , 01:06 PM
just had my 3/1 bank transfer hit my account
today at around 1200pm

      
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