Ok, Lock successfully WU transferred me $850 of the $1016 cash out I initially tried to order. They also put $112 extra into my account ($100 for my trouble and $12 for my bank fee from the bounced check.) I appreciate this, but...
Here is the e-mail I received from them about it on 2/15/12:
Quote:
Hi there,
We have put a $112 bonus in your Vault for you. Please feel free to transfer to your Poker balance.
We will be sending your payout via Western Union, which is much quicker than resending a new check withdrawal. The max payout is $850 but we can submit a 2nd request once your 1st one is done. Please look out for a confirmation email from us that will include your pick up info.
All our best,
Eve
---
Manager, Lock Cashier
So after I got the $850, I've been repeatedly e-mailing support asking for them to send another transfer for the $278 remaining in my account, and I'm getting pretty sick of not getting any response whatsoever.
Rizen, what is going on with this? I just want my last $278 transferred through WU as support promised but they've completely ignored my messages for over a week now. What is the deal, seriously?