If i have a max WU pending, can i request a check cashout at same time? Or just one transaction at a time period?

Are you still waiting for your withdrawal? When did you request it? I think I remember saying, "give it a try" a while back.

Also checks are even more slow than WU. I'm pretty sure you can only do one at a time.

Thanks, yeah i requested max WU but that was only like 2 weeks ago. I only left a little money on there but i won the 8k and a couple 2500's and know i have like 7 grand on there to get off lol. Probably take a year

that's interesting, my screen doesn't look like that. even the p2p transfers. maybe bc you're an affiliate or something? are you in the cashier --> history tab?

Here is a Shane quote from a different thread and my response that is a more appropriate discussion to have in here:




I believe there have been several customers who have stated that they have not received cashouts from December. If they have not received their money then it is up to Lock to be on top of these things.

Whether it is a delay on Lock's end or is the "fault" of the processor does not matter. The customers are unable to contact the processor. And you guys are the ones who chose that processor in the first place. Plus, none of us are able to verify that it really is the processor's delay as opposed to your own. From the customer's standpoint, I'm sure you can see why this feels and smells like stalling and excuse-making.

It is ENTIRELY up to Lock to monitor the situation and stay on top of these things. The customers should NEVER have to tell Lock that the cashout from December has not arrived. Why didn't Lock already know? Why wasn't support already in frequent contact with the customer? Why not cancel that one and issue and new cashout if it is delayed that long?

Lock should already know where the checks are. If the checks are not going through because of some issue with the processor then LOCK should be aware of it...and should send the check again. Lock should also provide an additional 10% of the total for the hassle of not receiving a cashout for several months AND not receiving communication about it from Lock.

Stop using the excuse "everything is good from our end." Ummm, it isn't. Your customers do not have their money. The blame is with Lock.

maybe there isn't any cashout from december because they probably cancelled them all!!!

He knows its not true. I have emailed him no less than 5 times in the last month with zero responses. If they are trying to figure where my check is from a Dec 1 withdrawal, don't you think somebody would tell me this? I have seen at least a handful of people with either 3/14 or 3/28 processed dates and none have received their check. No apologies, have given me no tourney tickets or cash in my account just to expect it soon (which could mean months)

Anyone received a payout through MB Skrill recently ??

Agreed.. I requested on dec 26th for my check.. Payout was completed on March 14th and well you guessed it.. NO check has arrived

But according to Shane's implications, that isn't really Lock's fault!! Haha.

Has Lock been in touch with you at all since claiming they have sent the check on March 14? Have they been responding to your emails about this?


FWIW, I do think it is entirely possible that the delay is at the processor end as they claim. They may or may not be lying about that and there is really no way for us to tell. But if it's 2 months later and still hasn't gone through then Lock should already be aware of this themselves without you having to do anything. And they should have already cancelled that one and started over with the process...even if it is greater inconvenience to them.

It almost feels like they are kinda/sorta getting around to the cashouts (if they are doing as they claim), keeping their fingers crossed that the processor does it, and then don't do anything else to check on that at all.

It's the same issues over and over again for Lock in this stuff. And the other sites are not having these kinds of issues with cashouts or communication to this extent.

Hence all the speculation that they have lost money in whatever banking scandal or they just don't have the money to begin with.

Dear Lock, You want to end that speculation and "misinformation"? I have the easy remedies for you in my posts.
- Communicate with your players via support email and on here.
- Get to the bottom of cashout issues without them having to send 10 straight non-answered emails to support.
- Provide REAL answers in your emails.
- When you say you will get back to somebody...actually get back to them.
- There are some other things too I'm not thinking of immediately. But this really really basic stuff would do wonder to curtailing the supposed misinformation.

That's how things work in the real world. When a customer/person asks "where the heck is my money?" and then receives no response or a total non-answer-stall-job type of response they are left with the impression that the money isn't there, or isn't coming, or they have been stiffed. This isn't just a Lock thing. This is everywhere in the customer/business world.

You're making it way to complicated for Lock. Here's a more simple solution.

Admit you have zero clue on how to run an online poker site. Close up shop and send all players their money if it is still there.

Here is another Shane qoute from a different thread:

"There have been problems with checks industry wide lately, we are working to get these resolved on our end and get the outstanding checks cleared up.

Ive sent your message over to the cashier manager to see what they can do."

Can this guy tell the truth to save his life?

Check requested: 12/12/12
Approved: 3/14/13
5/12/13: No dice

Total time elapsed so far: 5 months or 21.5 weeks

wow unreal !!!
a check payout ??

I LOL'd at that check line. So people have been having problems with checks recently. No problem..stuff happens. How does that absolve you from responsibility for something that should have been sent out MONTHS ago?

They aren't going out now cause of problems.. so why didn't get they out in October when people first requested some of these? Cause if you want to go back and rehash all the double talk Shane spit out it was all "next batch" BS. These checks were supposedly sent like 100x and now it's an "industry wide issue."

I'd at least half respect Lock if they said "Sorry guys we spent your money."

Check requested: 12/4/12
Approved: 3/28/13
5/13/13: No dice

Right here with you man, god this is awful

When's the last time somebody actually received their check?!?

Requested 3-18-13
Approved 4-20-13. Said 7-10 business days via FedEx
5-13-13. And still waiting. Will post when I receive (if I receive)

Are you guys still playing even though you haven't received your money yet?

Something really unexpected happened today, I actually received this withdrawal. Seems like there is hope afterall.

I have all of you beat, verified check dec 1 2012. Still waiting over 5 months now. Infact they cancelled my initiall request and put my $800 to the casino area which was 7 months ago. Funny how they keep telling me I should expect the check within a week for the past 12 weeks now.

I wrote to regulators in the European Union about pulling their .eu domain names until they pay people.

why do my comments get deleted? i post that i have been waiting for a check form lock for 5months and they get deleted.

Nope, why waste your time?

Mohawkgolf ,

check out this thread, as it is attempting to bring to the surface all of these very old check cashouts

http://forumserver.twoplustwo.com/19...houts-1331093/

iavigrala, is your check still pending, or did they cancel it?