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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

02-20-2013 , 06:50 PM
No check for me today either, it's beyond absurd.
02-20-2013 , 09:27 PM
Western union requested jan 2
Sender info for 2 weeks and still no mtcn.
Anyone have an idea of avg time between sender info and mtcn?
02-20-2013 , 09:47 PM
Quote:
Originally Posted by Maultc14
Western union requested jan 2
Sender info for 2 weeks and still no mtcn.
Anyone have an idea of avg time between sender info and mtcn?
My most recently received one was ~20 days.

Current one is 9 days, and still no MTCN
02-21-2013 , 03:10 AM
Quote:
Originally Posted by Maultc14
Western union requested jan 2
Sender info for 2 weeks and still no mtcn.
Anyone have an idea of avg time between sender info and mtcn?
Was only like 2-3 days for me on my last successful cashout. Seems like it has been longer for most people, at least a week and sometimes more than 2 weeks.
02-21-2013 , 03:48 AM
I requested a payout midseptember 2012, received it Dec 11th, about 90 days later. I had emailed lock about it 4 or 5 times and was told it had been approved, would be sent out with the next batch of checks, and then told 3 times it had been shipped (during November). The check arrived Dec. 11th shipped next day, postmarked Dec. 10th. Nothing like being lied to intentionally for months. Thanks Lock.

Last edited by LaneL00; 02-21-2013 at 03:54 AM.
02-21-2013 , 02:24 PM
Quote:
Originally Posted by LaneL00
I requested a payout midseptember 2012, received it Dec 11th, about 90 days later. I had emailed lock about it 4 or 5 times and was told it had been approved, would be sent out with the next batch of checks, and then told 3 times it had been shipped (during November). The check arrived Dec. 11th shipped next day, postmarked Dec. 10th. Nothing like being lied to intentionally for months. Thanks Lock.
Was sent FedEx correct?
02-21-2013 , 02:57 PM
Cashout verified jan 4. Still waiting for my check. :/ Can't believe some of you are waiting 90 + days. Does it actually do any good to talk to Shane?
02-21-2013 , 05:26 PM
Quote:
Originally Posted by holdemrefugee
Was sent FedEx correct?
Yes, was sent FedEx. When i asked for a tracking number after being told for a month it had been shipped Lock told me that their courriers did not provide tracking numbers. LOL.
02-21-2013 , 06:49 PM
Oh by the way guys, I lied and my math was wrong, I am now at day 101......no check. This is just ******ed. Day 30 for 2nd request, as if I will ever get that LOL.
02-21-2013 , 07:03 PM
Well hello fellow 2+2 users... I just wanted to chime in on the subject of Locks cashouts...I have never posted anything in a fourm but when I saw (The Grinder) get signed by Lock Poker as a pro player getting (OUR) money while we cant recieve a payout that was the last straw.... I am not a huge winning player but won a tourney for $300 some dollars and won another $400 or so playing blackjack. Have had a cashout requested from Lock since Jan 9th ,(verified) Feb 13th..... I know this does not compare to some of the times I have seen on this site but just wanted to add to the list of people who I assume when recieving their checks will be leaving lock. Also wanted to add that a little complaining seems to get you a free $20. I hope every player on Lock takes advantage of it. If you read the chat between myself and lock rep you will notice at the end I ask for some compesation for the delay and suprising enough he did send $20 over. I know its funny money anyways but figured it is worth a try for you guys as well. I also opened a twitter account to bash on (The Grinder) I ask everyone waiting on cashouts from Lock to join me, as it is not right for him to promote a site to US players if he know people are not getting paid. Just put him in the same group as the Full Tilt boys!!!!! Oh thats right he played there as well.........




info
Please wait while we connect you to a support representative.
info
You are now chatting with 'Sean'
Sean
Hello and welcome to our Live Chat service. Can you please confirm your email address so we may better assist you?
you
xxxxxxxxxxxxxxxxxxxxxxxx
Sean
How can I help you today?

you
I am going to be honest with you I am very worried about the time is it taking your company to send people their money.
Sean
I understand your frustration, but please be assured your funds are safe, I'm afraid at present our processing is very slow
Sean
We are working hard to add other options to help speed up the process but this itself isn't a quick or easy process either
Sean
But we should hopefully be back to our normal cashout times soon
you
I also play Bovada and have recieved 2 checks from them in less time then you guys have had my processing
Sean
I understand and we realize it's not good enough and I'm sorry for not being of more help
Sean
But our Cashier team is working on speeding up the process so hopefully we should see some progress soon
you
2 guys on the poker fourms said they have had cashouts pending from you guys since October
you
is this true?
Sean
We are very behind our normal times so it could be possible I'm sorry I don't have any stats to give you but I haven't dealt with many people waiting that long
you
So what do I have to do to get my funds expedited
Sean
Again sorry I'm afraid the delay is the same for all players at present I don't have the facility to expedite a payment I'm afraid
you
well someone really needs to figure this stuff out because you guys are going to lose a ton of players
Sean
I understand and again we are working hard to do so
you
So when can I expect my check?
Sean
It should hopefully be in the next week or two but sorry again I wouldn't be able to provide an exact date
you
check in hand in week or 2
Sean
Again hopefully but I can't guarantee you a date sorry
you
Sean I am really trying to stay calm here man but these stories of people on the fourms is scarrrrrrry
Sean
I understand but please be assured your funds are safe but we're just very slow at the moment
you
So do we get any kind of compensation for your slow cashouts
Sean
I've now placed $20 in your account to play a tourney on us
Sean
I'm sorry again for not being of more help
02-22-2013 , 12:53 AM
Requested 1/22, verified 2/13. And according Lock CSR I should have a confirmation # within 7-14 business days.(WU btw)
02-22-2013 , 06:49 PM
Day 102 and still no check!
02-22-2013 , 07:18 PM
I bust my ass grinding on Lock and I cant even cash out unless i sell my funds at .60 on the dollar . This feels so dirty , I cant stomach it. Ive lost a good 2-3k of profit because im forced to sell my funds just to pay bills. This **** hurts my feelings !!!!! Once i get most of my money off Lock , im going to Intertops ! So Lock will lose me . im a raking machine too . their loss. Rant over.
02-22-2013 , 07:22 PM
Quote:
Originally Posted by Jmas8310
This **** hurts my feelings !!!!!
ha
02-23-2013 , 03:09 AM
Why would people who requested a check in September get it before me when I requested it in October? haha it just gets worse and worse by the year.
02-23-2013 , 04:15 AM
Quote:
Originally Posted by BWillie
Been waiting for a check 100+ days..since Nov 4th. Received this email three days ago assuring me it should be received soon.
-------------------------------------------
Hi There,

Our apologies for the delay. We have followed up with your cashier manager and please expect your check to arrive by the end of next week at the latest.

Thank you again for your patience.
All my best,

Quinn

---
CSR, Lock Support


Ant takers for a prop bet of over/under 7 days? LOL
Sooooooo 1 week later and of course no check. What the eff is the deal. Pay me somehow. Send me a gift card...paypal....amazon $.... something. It boggles my mind that there is not other options when checks really do take 4 months
02-23-2013 , 04:17 AM
Quote:
Originally Posted by BWillie
Sooooooo 1 week later and of course no check. What the eff is the deal. Pay me somehow. Send me a gift card...paypal....amazon $.... something. It boggles my mind that there is not other options when checks really do take 4 months
They told me this for 5 weeks in a row, and told me that my check had been shipped. When it arrived via Fed Ex the shipping date on it was the day before it arrived. Good luck with the wait.
02-23-2013 , 04:18 AM
Quote:
Originally Posted by Timely Hero
Why would people who requested a check in September get it before me when I requested it in October? haha it just gets worse and worse by the year.
September is before October.
02-23-2013 , 04:36 AM
Quote:
Originally Posted by LaneL00
September is before October.
Meant November, my apologies.
02-23-2013 , 01:42 PM
Neteller request 01-17-2013, finally money received 02-22-2013.
02-23-2013 , 08:46 PM
So is western union a option on lock? (im from the U.S)
02-23-2013 , 10:06 PM
Quote:
Originally Posted by mikey4141
So is western union a option on lock? (im from the U.S)
Yes, says everybody on the threads at least.
02-23-2013 , 11:20 PM
Quote:
Originally Posted by Adi69
Neteller request 01-17-2013, finally money received 02-22-2013.
That's actually really good if true, then the cashout times are really going down..
02-24-2013 , 12:10 AM
Requested 1/15, verified 2/06.
received 02/22
02-24-2013 , 06:51 AM
Thinking of playing on Rev. What's the avg. cashout time for ROW?

Also, is Rev still crashing like I've been hearing?

      
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