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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

02-12-2013 , 10:00 PM
if they willingly advertised 120 days to cashout, no one would deposit.
02-12-2013 , 10:21 PM
Quote:
Originally Posted by grindthegrind
if they willingly advertised 120 days to cashout, no one would deposit.
Yep we have a winner.. while i think it's disgusting they keep lying, they have no real choice do they.
02-13-2013 , 05:43 AM
Quote:
Originally Posted by Timely Hero
Fish don't keep poker sites going everyone does. What do you not get? Fish and winners pay the same fee to enter a tournament. Fish and winners pay the same rake on hands. Winners end up paying the site out more actually so in poker it makes no difference.

Anyone that thinks that sportsbooks are some money printing enterprises doesn't understand a thing about sportsbooks and should just shut up. Poker will be legalized in this country before online sportsbooks because poker will make the country more money
You have no idea what you are talking about.

Sports betting won't be legal for a variety of reasons that have nothing to do with amount of money to be made.

By your logic, why are fantasy betting sites and video game wagering sites and spades gambling sites legal currently but online poker is not? All those things combined don't equal a drop in the bucket of casino, sports or poker revenue.

And just look at the regulated areas to see how much more money casino and sportsbetting can make. Not just in a live setting, but even online. Look at 888 and Ipoker revenue reports as an example.

And risk does not equal profit. Yes, a really stupid book can go out of business more easily than a poker room can, but it doesn't take a genius to limit winner's bets (most sportsbooks do this) and the proof of it being so profitable is in how the casino and sportsbook sites treat their poker customers (as money sheep rather than customers, because they're always chasing and failing to meet the type of $$ per customer they make on the casino and sportsbook guys).

Maybe you have bias because you are a winning player and writer and feel it is so easy that many must do it. But you are incorrect, these online casinos and sportsbooks make a killing.

Last edited by ChicagoRy; 02-13-2013 at 05:48 AM. Reason: sorry for OT, this is a cashout thread, just came across the post and was floored by the reasoning given
02-13-2013 , 09:50 AM
update

cashout requested via check 12/13

processed on 12/31

Just received an email today that the payout was complete and sent by Courier. I will have it in 7 - 10 business days.

Will update again when Check arrives and when check Clears.
02-13-2013 , 02:57 PM
^^^ Nice I got the same email today as well from a requested cashout 12/8/2012, processed 12/31, and "complete" today which means sent out within 7-10 days. I'm expecting it the first two weeks of March.
02-13-2013 , 03:14 PM
Quote:
Originally Posted by Webber2057
update

cashout requested via check 12/13

processed on 12/31

Just received an email today that the payout was complete and sent by Courier. I will have it in 7 - 10 business days.

Will update again when Check arrives and when check Clears.
GL. I'm still waiting for a check from 10/31. Seems like you have a ways to go.
02-13-2013 , 04:37 PM
Quote:
Originally Posted by Timely Hero
GL. I'm still waiting for a check from 10/31. Seems like you have a ways to go.
Nice. Thanks for the depressed state again. Just kidding I knew when I cashed out I would be waiting a very long time. I have not reached out to customer service yet because of this. I figured once this 7 - 10 business days passes if I don't have the check then I can start the emails back and fourth.
02-13-2013 , 04:41 PM
I am awaiting a check from Lock Poker side. It is for $525.00 made Jan 26th.

Is there anyway to track the check processing?

NoFoldemJAS
02-13-2013 , 07:21 PM
still no check from an oct 20 cashout. tomorrow will be day 117, looks like i have the new record?? cashout times just keep getting longer
02-13-2013 , 08:19 PM
Quote:
Originally Posted by rwesty
tomorrow will be day 117
Brutal
02-14-2013 , 12:48 PM
Here are a list of emails from Lock. I w.d. via check. Requested 12/15, approved 12/31 still waiting. Attached are all the emails sent back and forth between lock and I. Thank god this will be the last transaction with lock as I am now on the winning poker network and have recieved 4 payments from them and processing a 5th which should be here within a day or 2 vs this 1 on lock. Pretty pathetic honestly that WPN can do it but rev can not. They will blame it and give excuses on the expansion ect.. blah blah blah. WPN just expanded and doubled in size and there are no delays. Piece of **** network revolution is especially when they start asking me about why the name on the email is different from the account trying to get off topic. Just rediculous. Im emailing them again today since its been another almost 2 weeks.. I will Keep you all updated.

JustinJAN 12, 2013 | 01:26PM EST
Original message

Hello,

I have seen that my check has been processed and that is great! I was wondering why there was 25 dollars put back into my poker account and not cashed out for the full amount? Also, when can I expect my check to arrive? It is my understanding within a few days? Thank you

themukinnuts





Lock SupportJAN 12, 2013 | 01:31PM EST
Hello Justin,

Than you for your email. You should hopedully receive your check within 7 - 14 business days, there is a fee per check and this will be refunded to your account when the check has been confirmed processed.

Please let us know if we can be of further assistance.

Kind Regards,

Sean.

---
CSR, Lock Support


JustinJAN 31, 2013 | 12:03PM EST
Original message
It has been 14 business days since our last email and still no check. It has also been 23 days since my withdrawl request was
approved. There are many people looking at the 2+2.com thread and pocketfives.com thread waiting to see how fast it takes for me and a few others to get our checks and we are also recording emails ect. I will wait for your response before I post on there today.

Thank You



Lock SupportJAN 31, 2013 | 12:08PM EST
Hello Justin,

Apologies I can see your cashout has taken just above our normal cashout times. This can happen from time to time due to the manual work involved in processing the cashouts, but we should make progress on your cashout soon and have it to you in the coming days.

Please let us know if we can be of further assistance.
Kind Regards,
Diana

---
CSR, Lock Support

JustinJAN 31, 2013 | 02:35PM EST
In the coming days? Can I get an E.T.A.?

Sent from my Verizon Wireless 4G LTE Smartphone




Lock SupportJAN 31, 2013 | 02:37PM EST
Hello Justin,

Thank you for your email. Apologies but we don't provide an ETA since we don't want to mislead you. Yet please be ensured that we will inform you once your funds had been sent. Your patience will be much appreciated.

Please let us know if we can be of further assistance.
Kind Regards,
Diana
---
CSR, Lock Support

JustinJAN 31, 2013 | 03:16PM EST
Ok now I can properly post in the forums. Thank you

Sent from my Verizon Wireless 4G LTE Smartphone






Lock SupportJAN 31, 2013 | 03:23PM EST
Hello Kristian,

Thank you for your email. I have forwarded your email to our Cashier department who will be in contact. However I would ask you to bear in mind that due to the nature of the inquiries they deal with our Cashier department’s response may not be as quick as our front line support. Thanks in advance for your patience.

Please let us know if we can be of further assistance.

Kind Regards,

Patrick

---
CSR, Lock Support

Please type your reply at the top of the email...
Mary
FEB 01, 2013 | 08:06PM EST
Hello,

Why are you emailing us under a different name, to that on the Account?

Many thanks,

Mary

---
CSR, Lock Support

JustinFEB 01, 2013 | 08:48PM EST
My significant other and I share this email for all important emails (financials, bills, ect.) Thank you for your concern and hopefully now we can deal with my concern in getting my check that was processed over a month ago. Thanks.

Sent from my Verizon Wireless 4G LTE Smartphone




Lock SupportFEB 01, 2013 | 08:52PM EST
HI Justin,

Thanks for your email.

Quite simply gaming transaction processing has remained challenging in the US market. These delays effecting you and other players have resulted from issues impacting our processing partners. More specifically, there are challenges with volumes facing these processors.

We sincerely regret the inconvenience caused by these processing lags. We hope to have new processors in place soon to help reduce the cashout times to more traditional timeframes In the meantime while I cannot confirm an exact date/time for completion of your payout. I can assure you that the Cashier Team are working in earnest to complete your payout asap. We certainly appreciate your patience.

Please let us know if we can be of further assistance.
Best Regards,
Murray

---
CSR, Lock Support


Justin
FEB 14, 2013 | 07:11PM EST
Hello,

It has now been almost another 14 business days. We are now up to 2 months sinces requesting on 12/15. Can I please know the status on my check? As promised I have posted to both forums and I am giving updates every 2 weeks on this cashout. Its been 2 weeks so time for an update!!

Thanks



Lock SupportFEB 14, 2013 | 07:15PM EST
Hello Justin,

Thank you for your email.Unfortunately we do not have an updated information about your withdraw from our cashier. As soon as the status of your payout will update we will keep you informed.
Apologies for the inconvenience.

Please let us know if we can be of further assistance.
Kind Regards,
Diana
---
CSR, Lock Support
02-14-2013 , 12:59 PM
Requested 10/24/2012

In my hand today.

Don't know whether to be



or

02-14-2013 , 01:20 PM
Quote:
Originally Posted by The Horny Rhino
These posts about checks are annoying. Do your research and stop complaining. It has been taking 3-4 months to get checks for a long time now. Expect to wait between 90-120 days. You should not be shocked. You should feel foolish for not researching ahead of time and preparing yourself.

-1. Every post with timelines in this thread helps. It also hurts Lock/Shane's case that these 2p2 cashouts are somehow out of the ordinary and all these unknown non-2p2ers are getting checks in 7-14 days
02-14-2013 , 02:37 PM
Quote:
Originally Posted by HoyaSaxa123
Requested 10/24/2012

In my hand today.

Don't know whether to be



or

Congrats. Here's to hoping I get mine in the next 7 days now since I'm within 7 days of you lol.
02-14-2013 , 04:47 PM
I contacted Fed Ex today and they said I had nothing en route to my place on file with them. Just brutal.
02-14-2013 , 04:47 PM
Going to be 107 days tomorrow.
02-14-2013 , 04:57 PM
Its a simple personal choice:

(1) Do not play on Lock

OR

(2) Play on Lock, AND

(a) Sell on transfer thread at .65

OR

(b) PLAN to wait at least 120 days for check

This is the going vig and current wait period. Take some personal responsibility for your choices. While I acknowledge the wait period and resulting vig are both ridiculous no-one is hiding these facts from you. If, in fact you are unaware of these facts you have no one to blame but yourself for failing to inquire in today's poker climate.

Own your own sh*t. Take some responsibility.
02-14-2013 , 04:57 PM
i missed a delivery from fedex today so it looks like i got it at 117, good luck not overtaking me timely hero
02-14-2013 , 05:24 PM
Heres a Convo I Just had w/ Chloe from Lock...

info
Please wait while we connect you to a support representative.
info
You are now chatting with 'Chloe'
Chloe Hello and welcome to our Live Chat service. Can you please confirm your email address so we may better assist you?

you *********@hotmail.com

Chloe Thanks. How can we help ?

you Hi Chloe. I am checking on the status of my check. I have been waiting in awful long time

Chloe Sure

Chloe Please bear with me one moment while I look into this.

you ok

you Are you there still?

Chloe Yes.
Chloe One minute please

you Still there Chloe?

Chloe Yes
Chloe Apologies
Chloe for the delay

Chloe Apologies I can see your cashout is has taken just above our normal cashout times, this can happen from time to time due to the manual work involved in processing the cashouts, but we should make progress on your cashout soon and have it to you in the coming days.

you ug... I hated to believe what I have been reading on two plus two and other poker sites is true

you It has been ten weeks thou

you I think that is getting pretty much to the end of how long I should have to wait

Chloe We have never missed a single payment

Chloe and do not plan to do

you So is there a time frame then>

Chloe so we can be 100% sure you will receive them

you So is there a time frame then?

you is that a no???

Well I guess check is coming at some point. but who knows when.
02-14-2013 , 07:00 PM
Quote:
Originally Posted by holdemrefugee
Day 90, no check!

BTW if you're going to consistently miss deadlines it should not be my responsibility to inquire about failed deliveries. Good customer service would take a proactive approach and e-mail me the status of the shipment. I've worked in logistics and customer service and this is how it should be done.

It's like winning a bet vs a friend. I shouldn't have to pester to collect. A person that pays takes the proactive approach and does it on their own.
I'm now at Day 92, no check!
02-14-2013 , 07:01 PM
Quote:
Originally Posted by themukinnutz
Here are a list of emails from Lock. I w.d. via check. Requested 12/15, approved 12/31 still waiting. Attached are all the emails sent back and forth between lock and I. Thank god this will be the last transaction with lock as I am now on the winning poker network and have recieved 4 payments from them and processing a 5th which should be here within a day or 2 vs this 1 on lock. Pretty pathetic honestly that WPN can do it but rev can not. They will blame it and give excuses on the expansion ect.. blah blah blah. WPN just expanded and doubled in size and there are no delays. Piece of **** network revolution is especially when they start asking me about why the name on the email is different from the account trying to get off topic. Just rediculous. Im emailing them again today since its been another almost 2 weeks.. I will Keep you all updated.

JustinJAN 12, 2013 | 01:26PM EST
Original message

Hello,

I have seen that my check has been processed and that is great! I was wondering why there was 25 dollars put back into my poker account and not cashed out for the full amount? Also, when can I expect my check to arrive? It is my understanding within a few days? Thank you

themukinnuts





Lock SupportJAN 12, 2013 | 01:31PM EST
Hello Justin,

Than you for your email. You should hopedully receive your check within 7 - 14 business days, there is a fee per check and this will be refunded to your account when the check has been confirmed processed.

Please let us know if we can be of further assistance.

Kind Regards,

Sean.

---
CSR, Lock Support


JustinJAN 31, 2013 | 12:03PM EST
Original message
It has been 14 business days since our last email and still no check. It has also been 23 days since my withdrawl request was
approved. There are many people looking at the 2+2.com thread and pocketfives.com thread waiting to see how fast it takes for me and a few others to get our checks and we are also recording emails ect. I will wait for your response before I post on there today.

Thank You



Lock SupportJAN 31, 2013 | 12:08PM EST
Hello Justin,

Apologies I can see your cashout has taken just above our normal cashout times. This can happen from time to time due to the manual work involved in processing the cashouts, but we should make progress on your cashout soon and have it to you in the coming days.

Please let us know if we can be of further assistance.
Kind Regards,
Diana

---
CSR, Lock Support

JustinJAN 31, 2013 | 02:35PM EST
In the coming days? Can I get an E.T.A.?

Sent from my Verizon Wireless 4G LTE Smartphone




Lock SupportJAN 31, 2013 | 02:37PM EST
Hello Justin,

Thank you for your email. Apologies but we don't provide an ETA since we don't want to mislead you. Yet please be ensured that we will inform you once your funds had been sent. Your patience will be much appreciated.

Please let us know if we can be of further assistance.
Kind Regards,
Diana
---
CSR, Lock Support

JustinJAN 31, 2013 | 03:16PM EST
Ok now I can properly post in the forums. Thank you

Sent from my Verizon Wireless 4G LTE Smartphone






Lock SupportJAN 31, 2013 | 03:23PM EST
Hello Kristian,

Thank you for your email. I have forwarded your email to our Cashier department who will be in contact. However I would ask you to bear in mind that due to the nature of the inquiries they deal with our Cashier department’s response may not be as quick as our front line support. Thanks in advance for your patience.

Please let us know if we can be of further assistance.

Kind Regards,

Patrick

---
CSR, Lock Support

Please type your reply at the top of the email...
Mary
FEB 01, 2013 | 08:06PM EST
Hello,

Why are you emailing us under a different name, to that on the Account?

Many thanks,

Mary

---
CSR, Lock Support

JustinFEB 01, 2013 | 08:48PM EST
My significant other and I share this email for all important emails (financials, bills, ect.) Thank you for your concern and hopefully now we can deal with my concern in getting my check that was processed over a month ago. Thanks.

Sent from my Verizon Wireless 4G LTE Smartphone




Lock SupportFEB 01, 2013 | 08:52PM EST
HI Justin,

Thanks for your email.

Quite simply gaming transaction processing has remained challenging in the US market. These delays effecting you and other players have resulted from issues impacting our processing partners. More specifically, there are challenges with volumes facing these processors.

We sincerely regret the inconvenience caused by these processing lags. We hope to have new processors in place soon to help reduce the cashout times to more traditional timeframes In the meantime while I cannot confirm an exact date/time for completion of your payout. I can assure you that the Cashier Team are working in earnest to complete your payout asap. We certainly appreciate your patience.

Please let us know if we can be of further assistance.
Best Regards,
Murray

---
CSR, Lock Support


Justin
FEB 14, 2013 | 07:11PM EST
Hello,

It has now been almost another 14 business days. We are now up to 2 months sinces requesting on 12/15. Can I please know the status on my check? As promised I have posted to both forums and I am giving updates every 2 weeks on this cashout. Its been 2 weeks so time for an update!!

Thanks



Lock SupportFEB 14, 2013 | 07:15PM EST
Hello Justin,

Thank you for your email.Unfortunately we do not have an updated information about your withdraw from our cashier. As soon as the status of your payout will update we will keep you informed.
Apologies for the inconvenience.

Please let us know if we can be of further assistance.
Kind Regards,
Diana
---
CSR, Lock Support

Ha I am in Raleigh, if I were you I would live on the Casino Boat out of Little River. Easiest money on earth ! Wish I could get down there more often.
02-14-2013 , 07:37 PM
How long are people waiting to get their money through Skrill (MB)? Most of these long cash-outs seems to be by Americans requesting checks, anyone who can clarify how long Skrill takes?
02-14-2013 , 08:11 PM
Quote:
Originally Posted by kabasn
How long are people waiting to get their money through Skrill (MB)? Most of these long cash-outs seems to be by Americans requesting checks, anyone who can clarify how long Skrill takes?
Skrill is currently ~52 days.
02-14-2013 , 08:47 PM
Wow, I was already upset because I requested my skrill cashout over 2 days ago and haven't gotten it yet, whereas all other poker sites take either 1 second or at most a few hours... I guess I have a huge wait ahead of me... Should I cash out for the remainder of my balance now, or wait until I get the first cashout I requested (which is for the same amount I first deposited about a month ago)
02-14-2013 , 09:16 PM
Quote:
Originally Posted by NoFoldemJAS
I am awaiting a check from Lock Poker side. It is for $525.00 made Jan 26th.

Is there anyway to track the check processing?

NoFoldemJAS
I got this email as a response.

Lock Support
FEB 15, 2013 | 07:35PM EST
Hello Jonathan,

Thank you for your email. Emailing us won't expedite your cashout. Unfortunately since they are processed by third party firms we can't provide with exact time frames but we can be 100% you will receive your cashout as we have never missed a single payment.

Kind regards,

Chloe
---
CSR, Lock Support



Where is the tracking system? 10 Weeks is ridiculous.

      
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