Quote:
Originally Posted by SamENole
Im new on lock and all these posts are making me nervous, when is the last time anyone's actually received a check?
I got one like 4 or 5 weeks ago.
But have other people started having trouble with the cashout through the casino trick? I initiated a cashout on August 4th and it was still in "Requested" status on August 18th, today. I e-mailed support very early in the morning on August 18th, but before they got back to me I'd lost a bit more after having a bad couple days before that .... so I didn't want to withdraw as much anymore. I canceled my cashout and then a little later requested a new one, again through the casino, for a little less $. Then I e-mailed them again. Five hours ago I got this:
Quote:
Originally Posted by Lock Poker Support E-mail
Elle
AUG 18, 2011 | 05:37PM EDT
Hi [My Name Redacted],
Since you are a Poker player and due to an increase in volume in the Casino Cashier, I suggest requesting a payout in Poker. Please cancel and transfer your payout to Poker and I will ask that our Poker Cashier Manager ensure that your payout is a Priority.
All my best,
Elle
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CSR, Lock Support
http://www.lockpoker.com
http://www.lockcasino.com
**Check out our new VIP Program http://lockpoker.eu/vip/ Giving you the opportunity to earn up to 45%!
Also, it's not like I haven't ever played in their casino. I have played it on 5 different occasions. 7 different sessions tax wise (5 blackjack, 2 caribbean stud). And crazily I never lost, 7 of 7 for a total of +$1,945. Somehow Atlantic City messing around always goes the exact opposite way, including last week.
Maybe I should try what Elle says ..... I'm just wary because it wasn't long ago that I was hearing that the cashouts through the poker client took 6+ weeks easily.
Any thoughts from anyone before I do anything? Rizen?