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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

11-20-2012 , 05:39 PM
Made a request mid october, still pending
11-20-2012 , 05:55 PM
Quote:
Originally Posted by TiagoF
I've been waiting for my skrill cashout since the first week of November (day 5) and still have no info as well. Depositing through skrill was fast and easy and now, withdrawing, no response for weeks. Come on, be professional...
Waiting since 22 october here :/
11-20-2012 , 06:11 PM
Quote:
Originally Posted by Mccormick
Waiting since 22 october here :/
that's preposterous. Hope something happens fast, if not more just someone contacting me with an ETA and why this is taking so long...
11-20-2012 , 09:14 PM
Waiting since 25th Oct too, omg
11-21-2012 , 07:40 AM
I am waiting for skrill cashout since 6 of november
11-21-2012 , 01:43 PM
Used a different credit card to deposit, now I have to go through that whole verification again.
11-21-2012 , 11:41 PM
Still waiting on a check requested 9/6. This is a long time even for Lock. Whats the most recently requested check someone has received? 8/30?
11-22-2012 , 04:15 AM
Quote:
Originally Posted by Mccormick
Waiting since 22 october here :/
Quote:
Originally Posted by calvinyeo
Waiting since 25th Oct too, omg
Waiting since 25th October for Skrill cashout also.
11-22-2012 , 06:26 AM
Waiting since November 2nd for Skrill Cashout. 20 days for skrill seems a little ridiculous at this point? Lock going under?
11-22-2012 , 07:29 PM
Lock Poker Cashout = FAIL. Regardless of the promotions they offer, NOBODY SHOULD PLAY ON THAT SITE EVER

STICK TO STARS & FTP!!!!!
11-22-2012 , 07:31 PM
Waiting since first week of November: LOCK = EPIC WITHDRAWAL FAILURE

They can't get your money in there fast enough but it has to be an epic pain to get it out OBVIOUSLY!!
11-22-2012 , 07:50 PM
Can someone lead me to where on 2+2 you can sell Lock funds with a vig fee? and/or point me to someone trustworthy in specific? strongly considering selling some off at a fee will take ages if not.
11-22-2012 , 09:13 PM
Quote:
Originally Posted by Hasjob21
Waiting since first week of November: LOCK = EPIC WITHDRAWAL FAILURE

They can't get your money in there fast enough but it has to be an epic pain to get it out OBVIOUSLY!!
yeah, I feel your pain. Can't someone from lock post here on the forum to clarify what's happening? If this continues like this they'll just lose every thing player.
11-22-2012 , 10:20 PM
This is the same problem merge is having for ROW.

Every single ROW player is trying to withdraw via Skrill. Try another e-wallet.
11-26-2012 , 05:58 PM
I have a problem where my WU cashout information is no longer showing up in my history and I'm not sure where to find it now. Does the WU transfer "Expire" after a certain amount of time? I don't think it was barely even a month. Granted it's my fault I didn't get it in the first week or two but then I went out of town and when I went to go withdraw it when I got back from Thanksgiving, it had gone away from my history. I e-mailed support a couple days ago but they haven't gotten back to me. I dunno if they have to cancel it like a check or if it's still there but I just need the information to claim it. Does anyone know how WU works in that way?
11-26-2012 , 06:31 PM
Quote:
Originally Posted by kleinstein000
So when a US player is cashing out via check, you can only cash out one check at a time????

For example lets say I wanted to cashout 9k, how would that work/ what would be the timing (assuming checks arrive in 2 months)??
Anyone able to answer this?
11-26-2012 , 07:21 PM
Casino Transactions

Timestamp Description Amount
2012-10-15 09:46:10 PM DF-CourierChk Withdrawal Requested
2012-10-14 10:32:47 PM Lock Transfers Deposit Approved!
2012-10-14 10:32:47 PM Lock Transfers Deposit Requested

I used to be able to see my past transactions on my admin and cashier pages, but now they are gone and I do not have access to that money. I have not heard back from support. Still. This is crazy. Ive been emailing support and the cashier and they will respond to every question except the one about money.

PAYOUT REQUEST CONFIRMATION
Dear xxxxxxx
This email confirms our receipt of your payout request via Check by Courier for the amount of 1075 USD at The Lock for your Account ID xxxxxx. We will review your request shortly and you will be notified by email when your payout has been processed.
You can cancel payout requests before they are authorized for processing, by logging into your account and accessing the cashier/banking center or by contacting Customer Services.
** Please ensure the address on file is correct, as an undeliverable payout or stop payment request will incur a $250 fee.
We thank you for your continued business and are always available if you should have any questions.
Website: h
Email: support
Phone: 1 800
Thank you for your patronage.
-The Staff at The Lock Team-
11-26-2012 , 08:20 PM
Add yet another example of Lock Poker's painfully long cashouts and terrible customer service.
Cashout Requested: 10-25 (WU) for $900.00
Switch to another processor (5-7 business day time frame): 11-14
Cashout shows up in Cashier: 11-15
No MTCN available as of today... but hey they hooked me up with a $15 bonus for my troubles!!!

This is beyond ridiculous. Never have I seen a cashout complaint so widespread (exclusing the July 09' Full Tilt freezes Black Friday, of course.) The fact that there are so fewer members on Revolution makes this even more egregious. Something has got to be done.
11-27-2012 , 02:44 AM
Shane / Rizen - please help...

Requested $3000 check payout on 10/8/2012.

7 weeks and counting.

Screen name welcomedonk.

This is beyond absurd.
11-27-2012 , 09:58 AM
Quote:
Originally Posted by nowitsover
Shane / Rizen - please help...

Requested $3000 check payout on 10/8/2012.

7 weeks and counting.

Screen name welcomedonk.

This is beyond absurd.
I hate to say it but you might be waiting a while. I requested mine on 9/6 and haven't received it yet.
11-27-2012 , 12:18 PM
Quote:
Originally Posted by returnoftheprodigy
Add yet another example of Lock Poker's painfully long cashouts and terrible customer service.
Cashout Requested: 10-25 (WU) for $900.00
Switch to another processor (5-7 business day time frame): 11-14
Cashout shows up in Cashier: 11-15
No MTCN available as of today... but hey they hooked me up with a $15 bonus for my troubles!!!

This is beyond ridiculous. Never have I seen a cashout complaint so widespread (exclusing the July 09' Full Tilt freezes Black Friday, of course.) The fact that there are so fewer members on Revolution makes this even more egregious. Something has got to be done.
July '10
11-27-2012 , 05:44 PM
Quote:
Originally Posted by returnoftheprodigy
Oops and that was April 2010 anyways. Ignore me, sorry.
11-27-2012 , 05:54 PM
neteller is the same takes equal as long
11-27-2012 , 06:17 PM
Made a 3k check request 10/4

Processed ?
Received ?

I keep waiting for withdrawal speeds to pick up but every time it seems to take around 8 weeks or more......this one probably gonna take 3 months.

      
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