He's indeed saying that's the timeframe in which your $$ reaches your account again.

Server issues happen relatively frequently lately (definately not constantly or whatever, but they happen too often lately, when it's people's money you're dealing with, you can't really have this happen. That being said, networking is something difficult, it could go wrong on so many levels of which most they'll have no real influence or fault/blame.

Again, leave it to lock to bring up last place as far as network connectivity in concerned. I ask the same question I have been when presented with the "out of their hands" sort of comments (read: payment processing). Why can the other US facing networks , the legit ones, handle this fine and have close to 0 unplanned down times while Lock cant get their $hit together?

it's one thing to have repeated, semi-frequent network outages. And by no means do I think this is acceptable. But it's a completely different form of incompetence to not cancel the tournaments or at least PAUSE them ( wtf???? ) while the outage is down, instead ~15% of the field can continue to play ahead of others, and steal blinds for a solid 5-15 minutes straight, basically compromising the whole tournament. . . It is just a reoccurring theme, it's a poor product to begin with, and the way that they decide to clean up after their mess is pitiful. Leaving it up to players to email "support" over and over requesting refunds? What about the recreational players that don't know they need to do that? Or don't know how? Now all of a sudden they feel like they just got their money stolen, and rightfully so. I mean it really seems like they are doing as much as they can to damage their already worthless brand and drag it through the slime here.

The truth is, i think these poker sites do little themselves other than come up with a name, choose who to sign as Pro's, and make contracts with third parties and affiliates and some marketing (but this is also mostly in the hands of others or by contacting others.

Website design? Not hiring anybody, just pay someone to do it once. Support as a whole i'm sure is often a third party aswell (not saying it's the case with Lock, but it's possible). Payment processing? third party (this is standard, also for security: you really don't want to run a poker site that stores credit card information, etc.. poker site without it is probably enough of a target to hackers already.

Servers? Probably simply paying another company to sort that aswell.

And really this isn't just Lock, i'm sure it's the same with any site, guess Lock either picks bad/cheap..

Look at Lock as Ryanair, Aldi/Lidl, Wall Mart in the US is the cheap shop?

Everything in the name of dropping the price for the product as low as possible (the rake), but ofcourse, this has to come from cutting down in costs somewhere else. In all the above mentioned, it's usually by cutting down on salary for personel, safety, stability.. For example Ryanair pressures pilots into tanking as little Kerosine as possible to reduce the weight of the plane, and thus reduce the kerosine spent, all to reduce costs, but at the cost of safety.

Bout to crash, up early for work but I can't say I disagree with everything you wrote. At the same time, still you haven't addressed why the other networks are superior in every since aspect except rakeback deals, which are worthless if you can't cash out, or if you lose it back due to server crashes ducy?

There are plenty opportunities to streamline the business and still provide a quality product. It doesn't even have to be quality, it just has to WORK, and lock can't even pull that off. Their brand is a joke and the absolute worst choice someone could make when considering the different options to play online poker as a U.S. citizen currently.

Not trying to bash you Mcc. I have funds tied up there too. I want you to get your cashouts. I hope you do receive them. But I think it's a mistake to let that hope blind you from seeing/accepting how poorly Lock is being run from the top down. You can still be objective about it AND hope to have receive your cashouts.

Well, it depends what your priorities are. I for one think if i pay 3000$ in rake on Lock, get 2900 of that back, so pay 100$ effectively, whereas if i pay 3000 on Stars for example, i get 900 back, so payed 2100$ effectively.

This difference could very literally mean my profit that month. My point is, for a lot of break-evenish players with rake, slightly above, slightly below break-even on a site like Stars, could very well be a solid winner on Lock. If you can't win on Stars, but you can on Lock, then all issues aside, why would you play on Stars and not on Lock? And really, i think these break-evenish players are really big in number, it's probably the majority of players.

That being said, they're now driving things so far i'm becoming genuinely scared about my money online there, so that can't be what they're aiming for either.. Cut the rakeback down slightly if needed, and use that money to sort some things! Nobody will shoot you for paying a little less rakeback, people WILL however love you for fixing any of the issues (you know what they are).

Again?

Anyone esle having problems?

I am and I know its not on my end.

FWIW i am only playing the 100 seats to the 100k

sit n go just started and all seats are empty wtf

Not just you, and only playing the 100 seats to the 100k as well.

Shocking the server can't handle a tournament of that size.

I keep timing out and "sitting out".

Yep, same here, what a joke this place is, I'm gonna finally break down and sell what I have left for .70

Lock is down for me for the 100k freeroll satellite.

Ya, same thing here.

WELP

same trouble wiht the 100k seats for me, but my sng is working

Pretty ridiculous. First hand took like 7 minutes to complete and I just stole the blinds from utg with 6 sitouts.

ditto here as well...just get a blank table, lobby no use. Funny how the ring games still work fine though...hhhhhhmmmmmmmmmmm!!!!!!!!!!!!

On a MAC and down for me...

I moved all funds off lock, but still will play the 100k freeroll.

Fitting it doesn't work. But it does give me a sigh of relief that I have no funds on this site anymore. I really hope lock can get their **** together, but the crap has been going on about 8 months now and no sign of getting better..if anything getting worse

You might be able to get more than .7 for it. I hope you do. GL

anyone gonna even bother emailing support?

I would like to think they would anticipate this as being a strong possibility, but considering their general level of incompetence, probably not.

hilarious..i'm doing the same thing and it won't let me get to my table..rofl..oh how this site just went downhill so bad

chop up the freeroll, $5 2000 ways!

Funny site

lol lock