lock claims to have same transfer/cashout policy as STARS - Page 2 - Two Plus Two

ive had a total of 5 transfers from one account and have raked more than the total of all transfers...my wu was cancelled....i also got this lol email

Hello clown,

Thank you for contacting us, as previously stated player transfers not eligible for payouts regardless of wagering requirements. If you have any further questions or concerns please do not hesitate to contact us.
All our best,

Steven

---
CSR, Lock Security

http://lockpoker.eu
http://lockcasino.eu

i havent played on that sweet nectar of a site we call pokerstars since that horrible friday but im pretty sure stars dosent do this

I'd be mad as hell for them calling me a clown, that is just uncalled for!

05-09-2013 , 02:26 PM

#27

poguemahone1

journeyman

Join Date: Feb 2006 Posts: 204

This site is so inept, below is a quote from Rizen taken from the cashout thread 11/1/11, a year and a half ago. It seems they had a pretty clear transfer/cashout policy then.

Quote:

Originally Posted by LockRizen

There is a 7 day wait period to withdraw after a transfer, but no play through requirements. Also if said player had enough of their own funds in their account they could withdraw immediately.

For example:

Player A transfers $1000 to player B who has $500 in their account. Player B could withdraw up to $500 for the next 7 days then any amount up to the full $1500 after that.

Player C transfers $1000 to Player D who had $5000 in their account. Player C would have $5000 withdrawable for the next 7 days then any amount up to $6000 after that.

Thanks

-Rizen

Lock doesn't have policies. They have some written up, they have TOS, yet they have consistenly twisted and used their policies different to suit THEIR needs at the time.

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