Quote:
Originally Posted by Jah Onion
Hey guys, this is the list of questions for this round, does it look good? Anyone want to suggest something else?
I've also got a fourth question which could be seen as a follow up, posted it in follow up thread, but wanted to give you guys the option of having it in the main thread if you so wish, either as an extra question or replacing one of the three above:
I think the question:
why the hell does it take so long to get verified for either wu or checks?
Is a bit out of line, perhaps it could be re phrased. Perhaps he could give a step by step answer to "verification" and why it is taking 3 month or more for this process on small simple cashouts. I would assume they don't have to fly in Magnum PI to conduct an extensive background check. So this process should be performed in days or hours, not months.
As an aside, I would suggest that Shane keep going through the existing questions as it looks like he inadvertenly skipped over a few questions. I would hope he would keep cycling through as new responses or follow ups come up.
Question: Could you compare your cash out process to that of Bovada/Bodog.
1- Why are their cash out times so superior (48 hours- week) to Lock's
2- Why do they communicate more closely and more frequently with their customers.
3- Why do people feel their customer experience with Bovada/Bodog is far superior to that of Lock?
4- Why is the owner of Bovada/Bodog more accessible and engaged with his customers than Lock's CEO?
Last edited by Bictor Vlom; 07-26-2013 at 12:04 PM.
Reason: Did anyone get the Magnum PI reference!